Adejare Adebisi
The employees Nuh and Nathen had great customer service. They gave the shop a lovely atmosphere. I usually only go there for the customer service because it always makes me feel welcome. Would totally recommend going here!
… moreZ S
There was a young man who to be seemed new named Nun who was extremely kind and respectful. He genuinely wanted to make sure we had a pleasant experience. It is unfortunately rare that we see someone this kind nowadays which is why I decided to put a five star rating
… moreJenn Nedrow
The absolute worst customer service experience ever! Bread was super hard and the veggies were spoiled. All I wanted was a refund but the cashier named Uche wanted to argue every step of the way. If the customer doesn’t want you to remake the sandwich then that is my choice. This isn’t the first time I’ve received unedible food from this location but it will definitely be the last. All I wanted was a refund and Uche made this the most uncomfortable, unnecessary experience and said his location is the best in town but gave me old bread and old veggies, then he got very upset with me when I asked for a refund and wanted to argue about it. I had to call and then visit the store two more times before he finally processed my request for a refund which did not require my card to be swiped.
… moreJolene Downs
5 STAR SERVICE! WOW! I walked in and a man greeted me with Welcome to the BEST Subway! This started my expereince off fantastically! I work in hospitality and I was completely wowed! Food was great. I believe his name was Uche Jr? A young lady made my sandwich and it was perfect! Way to go!!!!
… moreLyn M
Rated this store one star because there is a lot it leaves to be desired.
My sandwich was very dry, I have attached the pictures below. Then the two staff members that worked on Friday Sep 10th at the noon to 1pm shift were really unprofessional or their training went out the window a long time ago. They were chatting each other mid sandwich preparation ( something I have not seen in fast food places) . Like yeah, hold on while I tell my coworker about not wanting to go work at the other Subway store, then I’ll get back to your sandwich. They did not spread the topping evenly on my sub, and just seemed uninterested in what they were doing the whole time I was there. I was really tempted to leave and just not take my sandwich with me, but I was really hungry. Needless to say, I will not be returning to this subway.
… moreJohn Clubb
I arrived at around the time my mobile order was ready. They were busy so I got in line – no big deal. When I was next, I said that I had a mobile order and was told that it will be a minute. So the guy asks the next person in line what they want and start on his order while mine hasn’t even been started on. So I wait for another 20 minutes while they make other orders before my order is ready. This is ridiculous.
… moreBert weizer
i eat here at least twice a week. Today was my first time ordering on the mobile app. I pick up my order that is supposed to be deluxe with extra cheese, and there was barely any cheese or meat I felt. I went inside to inquire about it, and the kid said that’s how it comes and then the other kid said our menu changed. Biggest copout ever like I eat here every day almost kid and he want to say the menu change? It doesn’t make sense. It was literally just a turkey with deluxe meat and extra cheese and I asked for provilone and white American but I only got white american. smh. do better.
… moreBraden Hamrick
This is “THE BEST SUBWAY”. All the other subway’s in Morgantown are terrible with their service and food, especially high street, but I love this location. There is one worker in particular who makes it really great. He’s always so welcoming with such a good energy, iykyk. The entire staff though is great. I will only go to this subway. The company needs to give these people a raise or some sort of incentive for how great they are.
… moreDarien Becker
The location is very easy to find. I was that person who waited outside for the place to open, and the person working was very polite while making my sandwich. She looked well-prepared for the day and made my sandwich in a timely fashion. I would certainly go back.
… moreHannah Wiles
Ordered a salad with extra lettuce… got zero lettuce.. ordered cucumbers… got none… “salad” completely drenched in honey mustard… and I paid 10 dollars for this? Gross.
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