Subway

  3.9 – 317 reviews   • Sandwich shop

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Your local N. Chesterfield Subway® Restaurant at 153 Stonebridge Plaza Ave. brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6 sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Casual counter-serve chain for build-your-own sandwiches & salads, with health-conscious options.

✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out Subway 23225

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Order: Order online

subway.com

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Reviews

Faith Tomes
I come here all the time with a group of my Partners. I am a caregiver.I enjoy the atmosphere and the environment is very welcoming.They take care of their customers and the prices are always right! I love getting service from Ms. C, Kevin and Larry!
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Serenity Renee
I just left here. I been to this location twice in the past 2 weeks. The first time I came I had to settle for a sandwich with turkey only. No peperonni due to the 2 workers nkt being of age to cut the pepperoni. They were out of a lot of other things like cheese & other meats. Second time today & they only had wheat bread. I do not prefer wheat bread, I was on my break from lunch and was told there are other locations and that there was no discount on the sandwiches with them inconveniencing me by only serving one selection of wheat bread when there are other bread options offered everyday. I spoke to the store owner/manager directly from an employee’s cell phone. He confirmed there would be no compensation for the inconvenience of them not being able to satisfy their customers with bread options they advertise to their customers. Customer service is terrible which in return makes customer satisfaction look like a joke. Will not be returning and will be contacting someone else.
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Ashton Foldenauer
I HOPE THE OWNER READS THIS. TERRIBLE RUDE LIAR EMPLOYEES. I ordered from here on door dash and the order was completely wrong. Mayo on my sandwich which I can’t eat due to stomach problems, and the whole sandwich was melted with cheese melted instead of the bread toasted like I asked very clearly in the app. I know as an ex company manager during highschool that reporting to doordash can sometimes damage the business and cause people to lose jobs. So I thought I’d do the right thing and drive there to spare the employees that inconvenience. I was VERY polite when I arrived and they had the WORST ATTITUDE. The employee told me it was cheese and not mayo very rudely and didn’t offer a refund or a new sandwich even though I hadn’t bit into it yet. I walked out and looked closer at the sandwich to see that there was mayonnaise very obviously (see photos). I walked back in and explained very calmly and the employee ignored me and walked to the back very rudely and said “Lord not today I don’t want to deal with this”, and another employee said “Lord take the wheel” and just laughed. An older lady who I guess was a manager came out. I overheard her ask her employee “who put mayo on this” and she said “I didn’t” she then instead of making it right, GASLIT ME into thinking it was melted cheese. She would not make another sandwich or give a refund. She also touched all over my sandwich with her bare hands and no gloves which was disgusting. I’m a nice person and a Man, so at this point I shrugged it off and left because I would never raise my voice at a woman and there was not a man working to complain to. I left, 16 dollars and change less rich and a 45 minutes wasted plus driving time away from my office. TERRIBLE. IVE NEVER DELT WITH SUCH RUDE FOOD SERVICE CUSTOMERS WITH A SIMPLE JOB OF MAKING A SANDWICH. I HOPE THE OWNER SEES THIS.
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skkanduri kanduri
A lot has changed — and for the better!
They serve the best subs with great service and an amazing staff who always greet with a smile.The food is consistently delicious, and the team goes above and beyond to keep customers comfortable, even during busy hours. Their professionalism and courtesy stand out — they truly deserve every bit of appreciation (and the tips!).
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Riy Uu
I walked in this afternoon, wasn’t greeted wasn’t spoke to not a hello I’ll be with you in a second or anything while I literally stood there waiting to order my food . Only 1 person was in line and the the two boys just kept going on about their day didn’t pay me no mind so I walked out didn’t order anything, I hate poor customer service
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Jay M
Yes!! Seafood sensations here is always good! No, Delish!. They was patient with me cause my gift card didnt work(smh) but other then that always go. Clean, fresh food. And they change gloves!! Yasss boo!! The baby and myself are happy!
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Jason M
What is the point of ordering online if my food isn’t ready for 15 min after my pickup time? It would have been faster if I went inside and ordered regularly. I was told I could take a seat when I got there as it would be a few minutes, and people who came in after me were walking out the door with their food before mine was started to be prepared, I guess I shouldn’t have sat down but rather got in line. I had to stay late at work to make up for the long lunch I took waiting for my sandwich. I appreciated the complimentary drink I was given but wasn’t a fan of having to work late today.
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Elnora Lightfoot
I was there to pick up 2 subs and they were helping one other person. It was two on duty. They completed ignore me .didn’t address me at all.The two were laughing and playing and ignoring me. So after two of them finished with this one guy and still not addressing me
So I said Hello and he finally spoke. So I ordered my food. And he did a lousy job with the sub and didn’t put not one napkin in the bag. These 2 needs to be recommended for how they treated me. At least address me. Did he think I was standing there for my health
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Faith Thomas
This is literally the worst subway in Richmond,VA. Last week I ordered a sub through the mobile app. They called and said they didn’t have any bread. I found that to be odd because it’s subway but they cancelled the order & I was refunded my order. I did another mobile order today, in the app it says my order is ready to be picked up. I go to subway once I get there – they said the only options were wheat bread. I’m very annoyed because I drove all the way there for an order that should be ready. So I say just give me a refund, one of the workers say you have to request the refund online. I explained that the same thing happened last week and they cancelled the order & I got my money back. Another worker steps up & cancels the order. Needless to say I’m never coming back to this location. It sucks!!!
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Forest McNeill
I ordered through the app. When I got there, they were out of multiple items, so I cancelled the order. The young man said that he would refund my account. He did not. I drove back 2 days later and spoke over the phone with the manager “Matt”, who took my information, said he could see the transaction, but for me to wait another day to see if a refund would post. It did not. Matt said he would call me in 2 days to see if I got my refund. He did not. So I called the store and it rang, and rang, and rang.
You see, drive past 2 other subways just to go to this one, because it’s better. I have given them a lot of business. But now I have to drive back for a THIRD time over ONE order? I don’t think so. I want my $35.59 Matt! Verstehen Sie?
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