Tori J
I’ve been sitting in their lobby for over 40 minutes waiting for a mobile order. The woman with the brown ponytail is the slowest person I’ve ever seen. This is ridiculous. One of my last visits my meatball sub also had mold in it. Don’t waste your money.
… moreDylan Doxsey
I ordered delivery, and it got to me fairly quickly but they Initially forgot the drink. I tried calling to get a refund or something and they’re phones are just not working? I called 10+ times from multiple phones and nothing. Already annoyed I at least wanted to eat my sub and I open it to the most pitiful Italian herbs and cheese bread I’ve ever seen. On top of that it’s somehow extra toasted? Either way I’m incredibly upset and I’m not sure whether they got a new phone number and haven’t updated it or are having issues but I’m incredibly upset I can’t even get a proper refund for my messed up meal because their phones don’t work
… moreHeather Marrero
Idk… I don’t normally eat subway because I don’t like lunch meat and sitting vegetables also not knowing how long things have been opened. I was hungry today and was reminded why cooking my own food is worth the time. I asked for extra tomatoes and onions… I got a salad on top of a sandwich. Lettuce was falling out in the bag. The Great Garlic is anything but great. Garlic aioli tasted more like Mayo and garlic with something sweet but not the sweetness of roasted garlic. The bread was soggy at the bottom and the chunks of chicken were close to a size of half a chicken breast. I don’t recommend eating here unless you have no other option and you don’t want to cook. The staff were nice though. They just seemed over worked and it was pretty noticeable that the team before them didn’t prep because they were talking amongst each other how no one prepped the cheese and how the fridge is a mess and nothing is organized which in all honestly is concerning. If the fridge isn’t organized then who knows what should be used up first. Just make yourself food and skip the subway. Pic is after I tried to fix the sandwich to where I could bite it.
… morenoah schwind
Ordered on the app an hour before close. They voided and canceled the order-assuming they didnt want to reclean or something. Now I gotta wait almost a week just to get a refund!? If you are open till 9pm you serve till 9.
… morechristina hansen
I live in Emmitsburg but our Subway seems to never be open or be out of something, staff at the Thurmont location are friendly and the food was great
… morebrandon derosia
The worst subway I’ve ever had. Bread was as hard as a rock. Soda machine was all flat, every single one. One working you could hardly hear talk and she looked at you like you had 4 heads. The other one seemed like she has been drinking all day. We never even got the sodas we paid for and threw most of our subs away. Disgusting.
… moreEric
Hours say 10am on Saturday online and on the door, it’s 11:10am and the doors are locked with workers inside looking at you like you’re nuts.
… moreAshley Poynter
Ordered catering for Christmas Eve 3pm. The 2 employees in the restaurant didn’t know how to do the catering ordering, so I had to help them.
I got a text msg the day I ordered confirming 3pm for Christmas Eve. I go to get it and it wasn’t ready. They said pick up was 4pm and I said no 3pm and showed msg confirming 3pm.
They didn’t have bread ready, in the middle of slicing fresh turkey. Couldn’t remember what toppings I wanted. Wven tho it was in text message and if they looked at catering order online it tells you what bread & toppings it comes with. When you order, I just needed to add 2 toppings and have everything on the side.
They also didn’t have catering boxes, so they wrapped everything in the normal sandwich wraps and then bagged it in the brown bags. Then put everything in a shipping box. The soda machine had no Dr Pepper syrup , so I went to try other ones and they had nothing in all the others either other than orange soda.
$65 I expect it to be a lot better than what it was. I only went to this thurmont store bc I live here and didn’t want to drive to pa. But next year I’ll definitely take the drive to pa for my catering order.
… moreGinger Gaver
This place is a freaking joke! Every time I try to go and get breakfast, they are never open even though it’s past 10 and they are supposed to open at 10 AM.. All the lights are off and the doors are still locked, every single time. Last time at five minutes after 10, there was an employee trying to get into work, beaten and banging on the door and the workers inside still wouldn’t even come open the door for their coworker! What happened to promptness? what happened to quality service?
… moreJammon Waddy
The woman who made my sub was very nice and professional, the sub she made was 6/5 stars. I believe her name was Marcella… Get her a raise!
… more