Subway

  3.6 – 140 reviews   • Sandwich shop

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Your local Jarrettsville Subway® Restaurant at 1120 Baldwin Mill Rd brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6 sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Casual counter-serve chain for build-your-own sandwiches & salads, with health-conscious options.

✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out Subway 21084

subway.com

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Reviews

Jason Landsverk
We placed an order for pickup earlier today on 4/16/25. Our order would have been picked up at 7:50pm if we didn’t have car trouble. We weren’t able to make it into the store until around 8:30pm. Which, we had thought was fine since the POSTED hours of your restaurant are until 9:00pm. Posted on several sites and on the Subway app, as well as on the front of your restaurant. It all says 9:00pm.

So, when we came in to pick the order up, your employee who was working could not have been more rude, stating that closing time was 8:00pm and that we kept him waiting and that we were ruining HIS time. He had the nerve to say, the boss says it’s 8:00pm, when we pointed out that everywhere else stated 9:00pm.

It’s not reasonable to expect your customers to know what you told your employees by word of mouth, if that is even what happened. If your hours are done 8:00pm, change it so that your customers know that. Absolutely ridiculous.

We won’t be back. And if you’re thinking, “big deal,” you just keep saying that while your employees mistreat customers and then wonder what happened when you have to close your doors for good.
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Darlene Sherman
The gentleman working this afternoon was amazing. I have never experienced better customer service. He was kind, professional, personable, just absolutely wonderful. My husband and I thoroughly enjoyed speaking with him. He was kind to our children and made our shy one feel genuinely comfortable placing her order. The sandwiches were perfectly delicious! The place was spotless and well organized. Lovely experience for our lunch and we will absolutely be back as long as he is there!

Edit to add: I saw other reviews about his accent. He was so patient and understanding whenever we asked him to repeat himself so that we could better understand. Which wasn’t often because he is, in fact, speaking English. It takes very little to understand him as he even gestures to what he is asking about and enunciates well.
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Mark
Could you please remove this Subway from google map since it’s permanently closed

Thank you ☺️
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Patrick Rogers
2/22/25. I’m editing my review to show how disappointed I am with my last meal here. I picked up two 6-in sandwiches at 11:30 in the morning for lunch. I was served stale bread one of which the crust had literally come off of the entire role. It was so bad my family could not eat it and I took it back and showed the manager. To their credit, they gave me back $15 cash. But what’s more disturbing is that I was served this in the first place. It appears either the roles were from the previous day, or there was a problem with the baking. I probably won’t be back. Previous review:This subway is no frills, get in and get out! The service staff is polite, fast and accurate. Of course, its clean because no one eats inside!
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Mahindra s
Service was great. The employees were very courteous and the location was very clean.
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William Hamby
The website says closes at 9 o’clock. Ordered my food at 8:25 and the guy at the counter kept on telling me that they close at 8 o’clock like 15 times and was very annoying about it would never go here again.
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Adam Bauer
This place is an absolute joke, I don’t even know why it’s open. At any given time there is one employee working who speaks little to no English and if the place gets a little busy they will ask you to “come again later”
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Laurie Goette
Hadn’t been since last year, decided to stop in on a Friday evening so I didn’t have to cook! Started a conversation with Ben behind the counter and he was really friendly and nice! Probably the nicest Subway employee I’ve ever met! Kudos, Ben! Subs and cookies were delish! We will be back!
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Yusuf Turner
The worst. Have charged me extra, the few times I was here, when corrected they just act like they don’t understand …. but the last straw was just making me a footlong no matter how many times I said six inch/sandwich even making the hand gesture for small until I gave up and left.

I’ll never step foot in there again. Beware. Shady, bad business.
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Daniel Nealy
My girlfriend and I stopped in on Saturday for a couple subs. First off the employee who made them, I believe his name was Ali has quite a long beard and doesn’t wear a hair net. Then we could barely understand his questions (what type of bread/toppings) due to his very thick accent. My girlfriend tried the Philly sub and I ordered a double meat meatball sub. The sauce was extremely watery, but even sauce but basically red water. Then, when he went to cut the sub he started using the same knife he closed up my girlfriends sub with, which had mayonnaise all over it. He made the sub and we ordered 2 meal deals with cookies instead of chips. Sat down to begin eating and noticed there were 2 cookies, not 4. I went and told him I never received mine and he packaged them up. As i went to walk away he said “you need to pay for those”, which confused me, as I already had (the 2 meal deals). I tried explaining that to him but he couldn’t understand me, so I tossed the cookies back to him and decided to go eat my sub. The bread was soaked through and completely soggy (despite having been toasted). The other worker there tried telling me that’s what happens with a double meat meatball sub before I had him remake it. I’ve eaten at subways all over the US, and I know that it DOESN’T happen anywhere else.

I won’t ever return to this subway again, and I would encourage others to also choose ANY OTHER RESTAURANT.

PS – I used to work at this exact Subway, and it was never run so poorly. Being back Earl and Claudette!!
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