D J
The bread is not being prepared properly here. It was very dark and crumpled up as the lady was cutting it. The cold cut meat was dried out around the edges and so was the cheese. I told them never mind and left halfway through the sub prep.
The health department needs to look into this place. It should be closed permanently.
… moreAdam Lee
Made a mobile order for two subs. This store located in the BP gas station between two directions of the roadway. Arrived after 15 minutes and our order was ready for pickup. The Footlong Steak & Cheese in Hearty Multigrain was well prepared. The Footlong Rotisserie-Style Chicken in Artisan Flatbread was made as expected.
… moremichelle mohn
I’m not sure what I ate, but it wasn’t a 3-meat trio. Despite paying for double meat, the sandwich was mostly bread and disappointment. Save your money and head to a different location that actually follows the order.
… moreRisenPhoenix 01
Literally the worst subway experience I’ve ever had in my life. Whoever was on the afternoon shift needs to be FIRED. Italian herbs and cheese bread beyond dry and no CHEESE on the bread. Little to no turkey, never been done this dirty on a sub in my entire life. Paid extra for avocado and it was basically non existent. Did the MORE ranch/spinach/onions/green peppers options and it was the complete opposite. They might as well have given me just a loaf of bread. They act like it comes out of their paycheck or something. The delivery man was really nice and he wasn’t even a member of subway. Will not be returning. Do not recommend you all do either!
… moreZeewei Guo
Been here often, used coupons typically without issue. Tried to use this one today, which does not specifically exclude any foot-longs in its description EXCEPT for signature wraps. Told me that it could only be used on the basic subs, even though it never explicitly states that. Would rather them just tell me that they aren’t a participating restaurant and not take the coupon than try to finagle their own terms.
The Subway down route 3 may take it. Either way, lost a regular customer so not coming back to this one.
… moreAlexander Barnes
Went here at 1pm on a Wednesday. All employees on their phones. Stood there for 5 mins waiting to be acknowledged. Ended up leaving. I guess they don’t want money today. Supported another business down the road instead. This place sucks. Go to another store if you can.
… moreFrancisco F
The thing about this is that they don’t pay attention to the customer. The guy that surved me was on the phone with a Bluetooth. But food was good
… moreJen K
When I called to help them sort out a Doordash issue, the employee who answered the phone was super rude and nasty from the get go.
Whoever owns this location…Fix your address with Doordash!!! You have it listed with Doordash as 738 N. 3rd St, Cumberland, MD. We are tired of having to cancel customer orders because you don’t know your own address.
… moreKhandkar Amin
Horrible customer service. Today only got soda from Subway and paid. We ate in and before we left there another associate asked us to pay even though we paid. Their associate was really rude when he asked us, then I had to show my receipt before leaving. Their associates are mannerless. Avoid this place at all cost.
… moreAnna Steele
I order two foot long subs as a meal and it cost me $31 dollars. Either this has become a rip off or they over charged me in the Crownsville branch.
… more