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Your local Gaithersburg Subway® Restaurant at 15906-B Shady Grove Road brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6 sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Casual counter-serve chain for build-your-own sandwiches & salads, with health-conscious options.
Address and Contact Information
Address: 15906-B Shady Grove Rd, Gaithersburg, MD 20877
Phone: (301) 519-7311
Order and Reservations
Order: Order online
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Reviews
rodger smith
Google showed the store closing at midnight. It’s a 24 hours store. The customer service here is terrible. All the tables and chairs were stack in the back closing off the bathroom. When I came in it was close to midnight. There was no one up front. I waited for awhile and made noise, no one came up front. Eventually someone came out. My wife had put in an order through the website. I talked to the lady behind the counter, she said she had no order and asked if mine was one of the others. They seem to have no plan or organization for the digital orders. Eventually mine came through. It made this horrible beeping sound and she kinda yelled at me asking if that was my order. I’m not psychic lady how would I know. I can’t see the order. It was my order. I came through 20 min after it was paid for. While I was waiting a family came in without masks and were turned away. Another couple came in to order sandwiches, they did not appreciate the customer service either and were getting heated. Everyone that came in seemed to get upset at the customer service. Even the delivery driver left pissed off at the people working there. Something about trying to rip him off or wasting his time etc. Overall terrible experience. Then when I got the food home it wasn’t made correctly at all. So many things missing, stuff added that shouldn’t have been and the bread was tough like a chew toy. Would not recommend. Employees need retrain.
Also don’t bother going next door for chips, the covience store next door has a terrible selection of chips if at all.
… moreAlso don’t bother going next door for chips, the covience store next door has a terrible selection of chips if at all.
r1 seo
Clean and pleasant Subway. The staff here are generally easy going and professional. At times they can seem a little abrupt, though this is usually because they are just trying to progress your order quickly.
One thing that would be good is if they would speak more clearly when asking about your order. It would make the whole ordering and customer experience so much more pleasant.
Beyond that the sandwiches, wraps and salads are great when you are on the go and looking for a healthy bite to eat.
… moreOne thing that would be good is if they would speak more clearly when asking about your order. It would make the whole ordering and customer experience so much more pleasant.
Beyond that the sandwiches, wraps and salads are great when you are on the go and looking for a healthy bite to eat.
Sarai Romero
This message alone was reason enough for the bad review. I understand the current economic climate but why offer them if you won’t honor them?
… moreOlugbemiga Owolabi
Using a coupon at this branch felt unwelcome, as the staff clearly showed their displeasure when I presented it. This was my first time visiting the store—I came only because a coupon was mailed to me, and I wanted to test its authenticity. Although I was eventually served, it was done reluctantly and without the warmth one would expect.
… moreToni Calzone
not welcoming, does not honor posted weekly specials; does not have what you want by saying out. of item. had to wait for help. this store should be able to do better. store aware not returning
… moreMateen
They say online they accept EBT if your homeless but when you go in it’s a different story
… moreSuYoung Park
Worst experience ever. I ordered a footlong subway all American club and the portions were tiny.
… moreDaJuice Show No SugarCoat Topics
Customer was great but sandwich messy and bread fed apart.
… moreDayris Missel
Bad customer service. The man who is at front (which I think is the manager) is incredibly rude he yelled at me just because I was grabbing extra napkins. Bathrooms are dirty and smelly, and they don’t accept coupons, I would usually come here for emergencies when didn’t bring my own lunch from home, but never going to this place again!
… moreJay Blaco
TheMan that was working on 12/31/24
Did not want to do his job I think he was a store manager at the time . I just wanted a foot long sandwich and I wanted extra meat on my sandwich- I would have pay anything for my food even extra. He yelled at me and told me no . That is extra and was very mad at me for trying to get extra meat on my food I just said . Never mind in left the subway because I was just trying to feed my family with no problems. I hope upper Management does something about him & this store .problem.
… moreDid not want to do his job I think he was a store manager at the time . I just wanted a foot long sandwich and I wanted extra meat on my sandwich- I would have pay anything for my food even extra. He yelled at me and told me no . That is extra and was very mad at me for trying to get extra meat on my food I just said . Never mind in left the subway because I was just trying to feed my family with no problems. I hope upper Management does something about him & this store .problem.