

Your local Greenbelt Subway® Restaurant at 7555 Greenbelt Road brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6 sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Casual counter-serve chain for build-your-own sandwiches & salads, with health-conscious options.
Address and Contact Information
Address: 7555 Greenbelt Rd Store No. 12, Greenbelt, MD 20770
Phone: (301) 614-9646
Menu Photos
Order and Reservations
Order: Order online
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Reviews
I asked for the right portion of steak, and this lady said this is what I’m giving you, don’t you understand. What type of service is this!!! This subway has went downhill!!!
Better training should be provided to staff here.
If I could give zero stars, I would. This particular Subway was a complete disaster from the moment I walked in. The staff seemed more interested in chatting with each other than acknowledging customers. I waited several minutes just to be greeted—while standing directly in front of the counter.
Once someone finally decided to help me, they acted like making a sandwich was the worst possible burden. No eye contact, no “hello,” no thank you. Just cold indifference.
The vegetables looked like they’d been sitting out for days—limp lettuce, slimy cucumbers, and tomatoes that were more mush than slice. The meat had a strange odor and looked like it had been left out far too long. I asked if they could change out the veggies for fresher ones and was met with a sigh and an eye-roll.
To top it all off, the bread was stale and hard enough to chip a tooth. I’m not even exaggerating. The final sandwich was a sad, sloppy mess that I ended up tossing after two bites.
Tables were dirty, the drink machine was sticky, and the trash bins were overflowing. Not a single clean surface in sight.
I don’t expect gourmet from Subway, but I at least expect basic hygiene, edible food, and a shred of customer service. Avoid this location at all costs.
My husband and I visited to get some sandwiches, and although the two employees clearly saw us, they chose to ignore us and continued chatting. Even after we called out for assistance, we were still ignored.
We eventually had to leave. Unfortunately, this isn’t the first time we’ve encountered poor service here, but today was especially unacceptable.
I’m reaching out regarding a disappointing experience I recently had at your Greenbelt store. Unfortunately, the quality of service and overall experience did not meet the standards I’ve come to expect from Subway.
I took my daughter to lunch, and the staff never acknowledged that we were standing there. Two employees were arguing, and Elena and another employee were having a conversation in Spanish, completely ignoring us as we waited. Additionally, they were not wearing gloves and seemed unprepared to work. When I asked for a manager, I was told that the manager is only onsite Wednesday mornings and that there was no supervisor in the store at the time.
This experience was frustrating and disappointing, especially as a loyal customer of Subway. I hope this feedback helps improve customer service and management at this location. Please let me know if you need further details.