Subway

  3.3 – 205 reviews   • Sandwich shop

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Your local Wilmington Subway® Restaurant at 4721 Kirkwood Hwy brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6 sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Casual counter-serve chain for build-your-own sandwiches & salads, with health-conscious options.

✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery Subway 19808

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Order: Order online

subway.com

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Reviews

Jakeisha Stanton (Miss J. Stanton)
I’m actually upset because I do like this location. It’s clean and the food tends to be good.

However, the last two times I ordered from here (using the subway app), I ordered my subs with provolone cheese and to be toasted. They, in fact, had no cheese nor were they toasted.

The first picture is from this month, and the second picture, along with the video, is from Nov 30, 2024.
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Piper
Such a horrible experience. I was getting a turkey sandwhich and asked for extra vegetables. On a footlong she only out THREE tomatoes and when i asked for extra olives she said she had to charge me for them! What?!!? I’ve never heard of such a thing. I asked her to show me where on the menu board it showed that and she told me nothing is for free. Well, the lack lf tomatoes should have compensated for the extra olives. Subway prides themselves on being fresh but when you want veggies they don’t want you to have them! Stay away from this location.
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Donte Lindsey
It’s like they can’t follow instructions. Placed several orders using the app and each time they did the opposite of what was asked. After that third time of the lack of comprehension, I will not be coming back.
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Minding Mine
Absolute worst place to get a sandwich. When I walked in, there was one employee behind the counter who just stared. Then another person came around and just looked at me as well. When I spoke up and said I wanted to order 3 sandwiches, you’d thought I asked for a million as he seem annoyed. Now, about their food, the white Italian bread we has was hard and dry, and when I asked for extra pickles, he literally put 3 more on, and I think that was a total of 6 or 7 on a large sandwich. My son-in-law’s sandwich was horrible, asking for mayo from them made us feel like they couldn’t afford to put hardly on. After spending $52, yes $52 on 3 sandwiches and a small drink, and having miserable food, I would never go to this location again.
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Elizabeth Acosta
Went to the store for a $6.99 deal I saw advertised in a commercial. There were no customers in the store, and 3 employees. I went to order at the register when I was told that this deal had to be ordered through the app. I didn’t have the app, so I stepped back to download it and process it with a 23-minute long process to finally get to place the order. The manager made fun of my struggling by saying, “it’s not that complicated and shouldn’t take me this long to figure it out.” He should have offered some assistance. I then get what I ordered, and to my surprise, there are 2 very thinly sliced pieces of ham. 1 very thinly sliced piece of cheese and 2 slices of Pickles and a sprinkle of onions. So I basically paid for a roll, the smallest bag of potato chips and a drink. I will NEVER go to a Subway Restaurant again. The waste of time, money, and effort for nothing. I am disgusted in the sandwich they presented. I now understand why there were no other customers.
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Kacie Staten
I love subway! But this location is absolutely horrible. They only have one choice of bread currently “Italian” & I barely had anything on my sandwich. I wasn’t needing anything extra, but they barely give you anything. I basically had bread. No comment on the customer service I am going to assume they were ready to go home.

She asked me if I wanted to eat it there or take out. But had already bagged the sandwich up. Please give them a customer service training. TY.
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Monica Jaladi
Had a great experience at Subway! The food was fresh, flavorful, and made just the way I wanted. The store was spotless, with clean tables and a well-maintained environment. Definitely one of the cleanest Subway locations I’ve visited. Highly recommend!
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Beerus Joker
Middle eastern fella that wears a soccer jersey and no uniform, from inside my car I could see him picking inside his ears and then continuing to work on the food station. I had a coupon for a footlong 7.99 that everyone received in the weekly mail, the coupon said it excludes three types of subs. I still went in thinking he was back kitchen worker and the other female worker would be making my food, but he was actually the store manage and the sub makes so he ended up serving me. He did put gloves on thank God, and then told me he was out of the bread type I was asking for and I ended up settling for one of the two types available, apparently they were all out of other bread. So once I presented the coupon he just plainly made up that the coupon is only good for turkey meat and not special subs which is not indicated anywhere on the coupon, he wouldn’t honor it and wanted $14. You would think after not having the entire bread selection and coupon not excluding the sub I was getting that he would at least honor it this time, but no he just made up his own rules and rejected a valid coupon. At the end I am not too upset since what I seen him do with his ears and continuing to work on the food station and this was in plain sight view where anyone can see him through the door, I can’t imagine what he does in the back kitchen where no one can see.
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David Dower
It’s been a while since I went to a Subway. You’re better off making and taking your work breakfast and lunch from home. Better quality and freshness and a heck of a lot cheaper than using these overpriced crappy food chains. Subway definitely downsized quality and quantity. No more days of $5 footlongs…
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Julian Smith
They turn off online ordering so if you are looking to save time by ordering ahead dont bother. Also quite lazy staff. Had my chips sitting right behind him and made me go over and get my own.
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