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Your local Newark Subway® Restaurant at 320 Suburban Drive brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6 sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Casual counter-serve chain for build-your-own sandwiches & salads, with health-conscious options.
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Reviews
Victoria Vaden
I recently visited this Subway location with my three small children in tow, hoping for a quick and easy dinner option.
Unfortunately, my experience was far from satisfactory and I am disappointed to give this location a 2-star review.
While the store was clean and organized, the service left much to be desired. The girl making our sandwiches got our entire order wrong.
I had requested an Italian BMT, but was given a Veggie Delight instead. She also mixed up the bread on the subs I ordered for my kids.
Although there were two workers present, the other girl was busy stocking or reorganizing instead of helping with the orders. This lack of teamwork led to even more mistakes and furthered the confusion.
To top it off, my husband’s sandwich was so disappointing that he felt it was a waste of money. It simply tasted terrible, leaving a bad taste in our mouths about the entire experience.
While the store itself was well maintained, the lack of attention to detail and subpar service made this Subway location a real letdown.
Next time, I’ll make sure to micromanage the sandwich-making process to ensure our order is correct.
… moreUnfortunately, my experience was far from satisfactory and I am disappointed to give this location a 2-star review.
While the store was clean and organized, the service left much to be desired. The girl making our sandwiches got our entire order wrong.
I had requested an Italian BMT, but was given a Veggie Delight instead. She also mixed up the bread on the subs I ordered for my kids.
Although there were two workers present, the other girl was busy stocking or reorganizing instead of helping with the orders. This lack of teamwork led to even more mistakes and furthered the confusion.
To top it off, my husband’s sandwich was so disappointing that he felt it was a waste of money. It simply tasted terrible, leaving a bad taste in our mouths about the entire experience.
While the store itself was well maintained, the lack of attention to detail and subpar service made this Subway location a real letdown.
Next time, I’ll make sure to micromanage the sandwich-making process to ensure our order is correct.
Tejal Patel
Very poor customer service! 2 female employees kept telling us to sit down and not stand near the counter because it was an online order. I explained that last time, we received no veggies and tasted like we were eating only bread. They both didn’t care and kept saying we follow what was entered and told us to sit down. Not going there again!!
… moreKarina Lara
You guys are actually joking right? I just want to know… how do you charge someone $17.73 for a sub and then make it like this?! How is it missing EVERYTHING?! Mayo? CHEESE?! Onion? Green peppers?! Tomato? Help me understand!
… moreAnn O’Brien
I visited the store today with only one other customer inside the establishment. I ordered two sandwiches with sides. The young gentleman staff member gave me attitude about ordering a foot-long churro and cookie at checkout when there is no sign that states you must order before check out. He told me I should’ve ordered them when I started my sandwiches in a nasty tone. I would have been totally fine with returning to the end of the line if the store was busy. However, His attitude and treatment of me were unacceptable. I’ve worked customer service for over 25 years, and his response to my complaint in person was dismissive; “that’s just how I talk to everybody” He also proceeded speak about me behind the counter with the female staff member while I waiting for my sides to be finished.
Management, is this the standard you expect from your establishment?
Please address this poor customer service behavior moving forward.
… moreManagement, is this the standard you expect from your establishment?
Please address this poor customer service behavior moving forward.
Dee Jayh (DeeJayhX)
Jeremy absolutely does an amazing job as a sandwich artist. His subs are truly a work of art. Fresh ingredients, fresh bread, clean restaurant, great service
… moreJamie Sipala
This 5 star review is specifically for JASON! He was in training today and eager to learn. Seemed full of life ! Unfortunately the woman training him was extremely impatient with him & had a horrible attitude while teaching him. She was extremely unprofessional. She ended up making the sandwich and threw it together, which ended up being so messy but that’s besides the point 🙂
Jason , you the man!!!
… moreJason , you the man!!!
Pragnesh Patel
Horrible service from Jess manager at Suburban Plaza.
There is no one waiting , I was looking to buy 15 footlongs. She upfront mentioned she is going to refuse the service as she was training / frustrated with training another team member.
Jesse – manager doesn’t want to listen to the coustomer even though I said I can wait for 30 to 45 minutes. She said it is going to be atleast 3 hours if I want to wait.
This is horrible service, I have been coming to this location but not with an attitude what she cary being manager at the location.
Someone from the head quarter needs to reach out to me directly, plzz provide your contact info
… moreThere is no one waiting , I was looking to buy 15 footlongs. She upfront mentioned she is going to refuse the service as she was training / frustrated with training another team member.
Jesse – manager doesn’t want to listen to the coustomer even though I said I can wait for 30 to 45 minutes. She said it is going to be atleast 3 hours if I want to wait.
This is horrible service, I have been coming to this location but not with an attitude what she cary being manager at the location.
Someone from the head quarter needs to reach out to me directly, plzz provide your contact info
Stale Ponytail
I went to this Subway location at 9:40 PM to grab a sandwich, but the shop was completely dark. When I walked up to the door, I was surprised to see the employee already closing up 20 minutes early. According to Google, this location is supposed to close at 10 PM. If the hours have changed, they should be updated online instead of turning customers away. It’s frustrating to waste gas and time just to find out the store isn’t actually open when it says it is. Very disappointing experience!
… moreKoran Azeem
No complaints. They have a few vegetarian options!
Service: …
… moreService: …
mario arriaga
Oh my, avoid this location at all cost. Not only was the sandwich terrible, but the staff had the energy to match. I suggest you go to Mr. Pickles down the road or try Safeway. No wonder there’s hardly ever any customers.
… more