Christy Kass
This is the only Subway in the area we visit. The owners are incredibly friendly and helpful and the place is always clean. Some of the other reviews I’ve seen on here have me scratching my head. They don’t like white people? It’s dirty? They’re stingy with toppings? I haven’t experienced ANY of those things. We have always had a good experience there and the sandwiches are so full of vegetables I end up looking like a brontosaurus when I’m eating. So… yeah. Here’s my half-eaten turkey sandwich. You’re welcome.
… moreJoseph Wilson
The woman working there made me a delicious sandwich, and she was fun to talk to. The interior was clean. No complaints!
… moreLisapvpv J
They do NOT accept coupons, and we should’ve probably left at that…but we didn’t, and we ordered. This was a 6 inch, chicken, American cheese and some cucumbers…so disappointing! For full price, I would not be back again.
… moreAce Santos
This morning shift had a single middleeastern or India/Sri Lanka woman work that literally had the worse attitude I have ever had at a restaurant in a very very long time. The store had no spinach and no pepper jack in stock so she basically said well you have no choice bye. Messed up my check out and destroyed my patience for the day.
… moreP Wieland (Sibby)
The stingy owner is still running this location and unfortunately has not sold to a new owner. If you complain to corporate, they will simply tell you they’re aware of the problem and have gotten many complaints. All you can do is vote with your feet. You can get a great sub at many other local Subways; the couple who owns the Madison Farms location closest to me is very nice and they have great people working for them.
Original review: I have eaten at Subway franchises all across the United States and in Canada, and I have never had anyone refuse to give me enough tomatoes on my footlong veggie sub. What’s more, this person was openly telling another customer she was going to close soon. With a pile of cut up tomatoes below her. So, in other words, she put her planned open tomorrow ahead of my request as a paying customer. And tomorrow’s paying customers will be eating a majority of older tomatoes. Like other reviewers. I have done my time working in food service and restaurants and so I know that this was not a big ask. How stingy can you get when you refuse to give a customer ordering a sandwich with only vegetables the vegetables they ask for?
… moreBrittany Biser
The owner is always so unfriendly and quite rude. I gave this place a few tries before deciding to write a review. You can not get extra anything because when you ask for extra of anything she puts one or two more and seems annoyed you even asked. I’m not about to ask 4 times just to get 6 slivers of onion on my sandwich. Additionally, she makes up rules and tells customers she is able to do that because it’s her store and she has hours displayed but does not follow them so you could show up during alleged business hours but she decided to close early.
… moreMichelle Buccieri
Lady who said she was the owner was very rude!!! My boyfriend called to ask about including sweet peppers on a sub he ordered from door dash. She was not having it. She said it has to be done on the app but that was not an option and special instructions were not included. we have called several times and no problem. She got really nasty when he was tell her she was being rude and unprofessional.
Customer service is key to any good business!!! Never will order from here again. Nobody should be treated so badly for asking for sweet peppers because ita not on the app.
… moreTarun Jain
Visit this store, only if you want to be scammed and insult.
They definitely need training on customer care and honesty. Cutting off the stuff is not going to save there business. I order two sandwiches online, picked up, and when I open the wrap at my house, I was shocked, I feel like 40% of the stuff was missing. She didn’t add items as per my order, i.e. chess, black olives, jalapeños, green pepper, pickles, and my bread was not toasted. Lady over the counter wasn’t friendly, I asked her to add more sauce and she look at me like I asked for her kidney.
It’s horrible, not going to this store again for sure .
… moreNick M
So, I have worked at Subway before, I know what their basic sandwhiches get in terms of meat and cheese and veggies. I can tell you this place skimps. Overall I had no issue with the worker there but in previous experiences when you enocunter a place running like this its always a problem to ask for more so I just let her do her thang. At the checkout i asked for chips and a drink but wanted cookies instead. I watched the register total my cold cut combo listed at 5.69 and add a drink and chips. Came out to 10.21. She said hold on a sec after I pulled cash out and it was nearly 12.. learned my lesson, order online or avoid. The business wasnt friendly at all with no chairs down like she was getting ready to close. Food tasted good and the veggies were definitely fresh. This place needs some business guidance to sustain or its going to close soon.
… moreZaid Irfan
Placed an order to this store online and I politely requested that they “please use a clean knife and new gloves” in the additional instructions section of the order to prevent cross contamination from the meat, since I cannot have meat. When I went inside to pickup my order, the lady at the counter met me aggressively and said my note was insulting to her and started yelling at me about it. She said that that would prompt the subway inspectors to check their clenliness as a restaurant. My previous experiences with this place have been good as the restaurant is kept clean and staff is polite, but this time I’ve lost their trust. I’ve been a regular customer at this subway for years – never going back there again, if that’s how they treat their customers. Incredibly rude.
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