T R
Worst subway ive ever experienced. Anytime you mobile order its always never done when you arrive and on top of that paying for something with the skimpy amount of topping they put its idiotic. Maybe a totap of 3 pieces of meat. The bread is also stale. Dont ever go to this location. Save yourself the time and money and go to the store and buy and make the item yourself. My kid can make a better sandwich than this.
… moreFrank Gibson
I’ve ordered here 3 times, and each time my order was incorrect. The first two times they remade it. This time they sucked their teeth when they saw me coming back, so I just asked for a refund.
Update, I gave it another shot. For a while they had an amazing employee that did a great job. She quit a few months ago, and now there doesn’t seem to be anyone left that can make a sandwich. They won’t even close the sandwich so that you can eat it. The toppings are just in the wrapper and soaked through the bag by the time you get it home. They roll the paper into the center of the sandwich.
I politely asked for a refund and was told I have to wait for a manager tomorrow or the next day. I asked for it to be remade instead and she refused. Please just save yourself the trouble. Making sandwiches is not difficult, but it’s a challenge for this staff.
… moreLorie Fields
We have tried this store in crafton ingram plaza 15205 over the last 6 months. The service is below average the “manager”states she makes the schedule yet she has no help. The bread is stale, hard, and cuts your mouth. Not impressed with the service or the quality of the food.
… moreKwiniB
Ordered the $13.39 Monster footlong in Pittsburgh’s Crafton store. The sandwich preparation is now hidden from customer’s view. The Monster advertises having thick juicy steak, and crisp bacon, double cheese and piled high with veggies. My sub had less steak and ingredients than a regular steak sub. It had 1 paper thin strip of undercooked bacon, regular amount of cheese. It is absolutely FALSE advertising as the meats and amounts of products are much less than advertised. There was nothing monstrous about the Monster sub. Actually it is the thinnest sandwich I’ve ever had from Subway. So hiding the products allows them to skimp on the ingredients. Shameful!
… moreSavage S
staff nice and cookies are good something about the sandwhich is not good not sure if the food they have prep is bad but everytime I come here it is not good Go to the Noblestown rd Subway
… moreClarrisa Williams
My experience was a slow build up!!. The two workers they’re need additional training with their speed when making the food. It should not take 10 mins to slice the bread and another 5 mins to add meatballs and cheese smh.i also had another sub a that too took a a long time to be made as well. It was only 1 person in front of me and two more people came after me and they still was super slow. I was in there for 20 mins and it should not have taken her that long to make a simple “what used to be” 5 dollar sub. I’ve worked at subway for years and this should not happen at all. I get some people have they’re days but this is not the first time this has happened at this location. Hopefully my experience next time will be better
… moreSteph Barker
It’s a Subway, so you kinda know what you’re getting. The reason for my reivew is to praise the manager (at least I’m pretty sure she’s the manager), the young shorter lady with short blonde hair. Everytime I come in she has a big beautiful smile on her face, regardless of how crappy customers can be. She’s always extremely kind and clearly cares about the service she provides to her customers.
… moreNoah Williams
Nice community atmosphere. Service coming in was instant and the lady working was so polite. They really loaded on the meat. Best subway I’ve been to.
… moreCarlie Larrow
So accidentally ordering to this store by accident and been trying to call and cancel for an hour and they won’t answer their phones. Purposely declining them for two different phones. Trying to cancel and get a refund but no answer.
… moreBreonna Brown
I don’t usually write reviews, but this experience deserves a review. I recently visited this Subway and had the unfortunate experience of dealing with a very rude employee (who claims to be the manager) named Kim. She was dismissive, unhelpful, and downright nasty. When I asked for extra pickles, she rolled her eyes and huffed like I was asking her to climb Mount Everest. Her attitude was so bad it ruined my whole meal. Definitely won’t be going back there as long as she’s in charge. Subway, do better and hire managers who actually care about customer service!
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