Social Profile: 
![]()
✔️Breakfast ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery
… View more
Your local Rochester Subway® Restaurant at 2496 W Ridge Rd brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6 sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Casual counter-serve chain for build-your-own sandwiches & salads, with health-conscious options.
Order and Reservations
Order: Order online
Photo Gallery
Related Web Results
Subway Locations in Rochester, NY| Subs, Sandwiches, Salads
Henrietta Plaza · 1100 Jefferson Rd · 14623 ; Greater Rochester Intl Airport · 1200 Brooks Ave. · 14624 ; Wal-Mart #1619 · 1200 Marketplace Dr · 14623 ; Chili Hinchey …
Home | Subway®
Discover better-for-you sub sandwiches at Subway. View our menu of sandwiches, order online, find restaurants, order catering or buy gift cards.
Rochester subway – Wikipedia
The Rochester Industrial and Rapid Transit Railway (reporting mark RSB), more commonly known as the Rochester subway, was a light rail/interurban rapid …
Reviews
S S
I ordered through Subway app for 8:25pm pickup this evening. Picked up my order with no problem and she gave me a free cookie! Even though the website says they close 10pm they usually close early depending on the day/customers. I would recommend 5/5.
… moreCandice Fornier
Hello,
I am submitting a formal complaint regarding an unacceptable experience with a mobile order pickup at one of your locations.
I placed and paid for a mobile order scheduled for pickup at 9:25 PM. I arrived at approximately 9:30. The store’s posted closing time was 10:00 PM, and the temperature outside was 17 degrees.
Despite arriving before closing, the doors were already locked. I knocked multiple times and was ignored. I then went to a side door and knocked again, at which point the employee acknowledged me but continued closing procedures. A person outside stated the store was closed, even though it was only about 9:30 PM.
After insisting on receiving my already-paid order, the employee asked for the name, checked the receipt, and then intentionally threw away the sandwiches that had already been made. This was done after confirming the order, not by mistake. The employee then exited the store visibly upset, stating she had closed early.
I want to be very clear:
I arrived before the posted closing time, my order was prepared, and I had already paid. Discarding a customer’s paid order and refusing service under these circumstances is completely unacceptable and unprofessional.
I am requesting:
1. A full refund for Order #4A487ABF-55, and
2. A formal review of this incident and appropriate disciplinary action, as this behavior reflects poorly on the brand and should not be repeated with other customers.
This experience was extremely frustrating and entirely avoidable. I expect follow-up confirming my refund and advising how this matter will be addressed.
Thank you for your attention to this issue.
… moreI am submitting a formal complaint regarding an unacceptable experience with a mobile order pickup at one of your locations.
I placed and paid for a mobile order scheduled for pickup at 9:25 PM. I arrived at approximately 9:30. The store’s posted closing time was 10:00 PM, and the temperature outside was 17 degrees.
Despite arriving before closing, the doors were already locked. I knocked multiple times and was ignored. I then went to a side door and knocked again, at which point the employee acknowledged me but continued closing procedures. A person outside stated the store was closed, even though it was only about 9:30 PM.
After insisting on receiving my already-paid order, the employee asked for the name, checked the receipt, and then intentionally threw away the sandwiches that had already been made. This was done after confirming the order, not by mistake. The employee then exited the store visibly upset, stating she had closed early.
I want to be very clear:
I arrived before the posted closing time, my order was prepared, and I had already paid. Discarding a customer’s paid order and refusing service under these circumstances is completely unacceptable and unprofessional.
I am requesting:
1. A full refund for Order #4A487ABF-55, and
2. A formal review of this incident and appropriate disciplinary action, as this behavior reflects poorly on the brand and should not be repeated with other customers.
This experience was extremely frustrating and entirely avoidable. I expect follow-up confirming my refund and advising how this matter will be addressed.
Thank you for your attention to this issue.
Samuel Thompson
Came at 9 am when they were supposedly open. Wasn’t able to come in until 930am which then the employee called me stupid for waiting out in the cold for my sandwhich that I placed a mobile order for. When I came back to get a refill on my water at noon (I work at a next door store and frequently come over for ice and water) the doors were locked and all the food and meat was left out and saw an employee hiding in the back room on her phone. This place has truly lost all its quality… soo sad
… moreAlexis Ferrante
If i could give a negative review i would. I arrive at 535pm on 12/17 and the lady said with a attitude “im closed, my sign been off.” I looked it up and its a whole hour early. My issue is the attitude she had. It seems like this location always has an attitude and just terrible customer service.
… moreKathleen Buick
Quality and cleanliness was great, everytime I go in its clean and welcoming. The service and manager is always delightful. I love this little subway shop.
… moreStephani Michelle
Denise and Sarah are very kind and has great customer service skills
My Steak Philly Footlong was made perfectly ✔️
Thank you
… moreMy Steak Philly Footlong was made perfectly ✔️
Thank you
Nishant chaudhary
This Subway is nasty and people are so rude Ordered 2 items and we only get one , I went there and asked for my missing item they said we don’t have any so i asked for refund they said we can’t refund that too. !! i loose my money !! don’t go there,Try to avoid this subway not recommending this store , Worst experience ever
… moremod acc
My food came out very very bad. Someone called “James” forgot my gravy and was just a total menace to people. He called people fat. I just wanted extra gravy and i get called fat? unaaceptable. I am EXTREMELY mad. I want my money back.
… moreSamantha Youngjohn
I walked in it was about 1:40 p.m. the store was empty . There were two women working .one lady was leaning over the counter playing on her phone. The other one Was working. I came in. I smiled the one woman that was working looked at me and said what bread do you want ?I said I would like a foot-long wheat, so she goes. What do you want? I said I would like a foot-long wheat. so she goes what? I said I just want a foot long wheat , and she looked at me Up and down and said damn I just asked a question darling… I left . Horrible absolutely horrible interaction at Subway. I can’t believe she referred to me as darling. I can’t believe how rude she was to me because she asked me what kind of bread I wanted.. I will never go back .
… moreJanelisse Lugo
All I wanted was a tuna sub
I didn’t need my sub to be abused
It was squashed like it was balled up in a fist
And the lady seemed to have an attitude apparently but this isn’t ok
… moreI didn’t need my sub to be abused
It was squashed like it was balled up in a fist
And the lady seemed to have an attitude apparently but this isn’t ok