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Your local Fairport Subway® Restaurant at 1212 Fairport Rd brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6 sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Casual counter-serve chain for build-your-own sandwiches & salads, with health-conscious options.
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Subway ® 1212 Fairport Rd
Discover better for you sub sandwiches at SUBWAY 1212 Fairport Rd in Fairport NY. View our menu of sub sandwiches, see nutritional info, find restaurants, …
Subway Locations in Fairport, NY| Subs, Sandwiches, Salads
Subway Locations in Fairport 1212 Fairport Rd We’re Open – Closes at 9:30 PM 1212 Fairport Rd Fairport, NY 14450
Subway – 1212 Fairport Rd, Fairport, NY, 14450 – MapQuest
Get more information for Subway in Fairport, NY. See reviews, map, get the address, and find directions.
Reviews
Chris Render
Guy working was extremely rude and acted like I was a nuisance for ordering a sandwich. I Was the only person there and waited five minutes for him to finish counting change . When I asked if they had sesame bread he raised his voice and listed off the different kinds of bread and did the same when I asked for Swiss cheese then asked if I wanted mayo on my sandwich when he already put everything on it . Doesn’t seem like he really cares about his job or customer service. Won’t be coming here again
… moreclappedwig
I have lived in Fairport for 8 years, and every experience over the years has honestly been horrible. Service is terrible, they aren’t really friendly at all. Their attitude makes you feel like you are a nuisance for wanting to order a sandwich … at a sandwich shop..
Recently they have been closing (several) hours earlier than the listed time on Google, Subway app and webpage, and their physical signage on the door. It is likely due to reduced staff.
My most recent experience , at 6:15pm I arrived to a locked door, an employee telling me they were closed, and the mobile orders (including mine) were set outside on a chair… (which is insane) The current listed closing time is 9:30pm.
I just felt like I needed to write a review, which I rarely do. But I can see that others have had very similar experiences. So it seems that this is not just a one time occurrence.
The store was recently remodeled so it looks beautiful inside and out, and I never personally had an issue with food quality. The sandwiches have been fine. What they really need is just a good solid team, it seems like turnover and low staff is the reason for these issues. Not necessarily the workers’ faults. However for now, not really worth coming here, I just either don’t choose subway or go to the one in Penfield.
… moreRecently they have been closing (several) hours earlier than the listed time on Google, Subway app and webpage, and their physical signage on the door. It is likely due to reduced staff.
My most recent experience , at 6:15pm I arrived to a locked door, an employee telling me they were closed, and the mobile orders (including mine) were set outside on a chair… (which is insane) The current listed closing time is 9:30pm.
I just felt like I needed to write a review, which I rarely do. But I can see that others have had very similar experiences. So it seems that this is not just a one time occurrence.
The store was recently remodeled so it looks beautiful inside and out, and I never personally had an issue with food quality. The sandwiches have been fine. What they really need is just a good solid team, it seems like turnover and low staff is the reason for these issues. Not necessarily the workers’ faults. However for now, not really worth coming here, I just either don’t choose subway or go to the one in Penfield.
Barbara Gasbarre
From the other posts, it seems we all may have had the same employee. She was INCREDIBLY rude. My grandson sat at table patiently waiting and she immediately said the dining room was closed (7:15). When I said it would have been nice to know that ahead of time, she threatened to throw my food out and tell me to leave. She said I was rude to her from the time I walked in and she didn’t have to tolerate that. She said I embarrassed her. When I asked how I embarrassed her she said because when she told me not to lean on the glass (I was gently pointing to different items to help my grandson decide – not leaning or pushing), I responded with “I was barely touching it”. I ordered a sub for my son, I mentioned that he likes it when it is toasted first. She looked at me and in a tone that implied I should have said: “PLEASE”. Yes, I should have but don’t feel I deserved that attitude. She is not my mother.
As with others: 1) I hope the owner sees this and 2) this is one time when I will use the word never; as in I will NEVER go back there. Congratulations Amanda, you have caused your boss to lose another customer!!
… moreAs with others: 1) I hope the owner sees this and 2) this is one time when I will use the word never; as in I will NEVER go back there. Congratulations Amanda, you have caused your boss to lose another customer!!
Nikitha Reddy
This place is an absolute gem!The pizza was rich, perfectly seasoned, the best I’ve had in ages. Service was fast and our server, Staff Member, was incredibly friendly. The atmosphere is cozy and inviting. Great value for the quality.
… moreMark Gawel
Service was great. Food was fresh and tasted good. I got a lot from my money, will definitely be back.
… morepaull213
The lettuce is usually gross here. I don’t understand how you can serve it when it clearly smells bad. Lettuce is a main ingredient, it needs to be more fresh. I have smelled it from behind the glass and got sandwiches without before. I know the employee smells it too…
… moreJeremy Jacob
I really didn’t want to come on here and write this, but I feel like I have no other choice. Please read this carefully.
There is a female employee at this location who is, without exaggeration, the rudest person I have ever encountered in customer service. I’m generally very patient and understanding — I know people have off days — but based on other reviews I’ve seen, it appears this is a consistent issue with this particular employee.
When I walked in, she immediately said, “What do you want?” in a tone that was both rude and dismissive — as if it was a surprise that someone would enter a sandwich shop to order a sandwich. I did my best to remain polite and calm, but she made that incredibly difficult.
She slapped some cold chicken on the bread, tossed some cheese on top, sprayed teriyaki sauce over it, and threw it in the toaster. I also got chips and a drink — the chips were the only part of the meal that was even remotely acceptable. The soda was flat and warm, and the ice was sitting in an open bucket beside the machine. The sub itself was cold, unappetizing, and to be honest, I didn’t feel comfortable eating it for safety reasons.
I spent around $16, which feels like money completely wasted. Meanwhile, the employee couldn’t have cared less — she was visibly playing a game on her phone behind the counter as I stood there.
To be perfectly honest, I debated tossing the sandwich in the bathroom trash — that’s how bad the experience was. I chose not to, but I left deeply disappointed.
This location is truly unacceptable. If this employee isn’t addressed — or if she’s actually in charge — then good luck to this store. Not only will I never return to this location, but this experience has completely turned me off from Subway as a whole.
… moreThere is a female employee at this location who is, without exaggeration, the rudest person I have ever encountered in customer service. I’m generally very patient and understanding — I know people have off days — but based on other reviews I’ve seen, it appears this is a consistent issue with this particular employee.
When I walked in, she immediately said, “What do you want?” in a tone that was both rude and dismissive — as if it was a surprise that someone would enter a sandwich shop to order a sandwich. I did my best to remain polite and calm, but she made that incredibly difficult.
She slapped some cold chicken on the bread, tossed some cheese on top, sprayed teriyaki sauce over it, and threw it in the toaster. I also got chips and a drink — the chips were the only part of the meal that was even remotely acceptable. The soda was flat and warm, and the ice was sitting in an open bucket beside the machine. The sub itself was cold, unappetizing, and to be honest, I didn’t feel comfortable eating it for safety reasons.
I spent around $16, which feels like money completely wasted. Meanwhile, the employee couldn’t have cared less — she was visibly playing a game on her phone behind the counter as I stood there.
To be perfectly honest, I debated tossing the sandwich in the bathroom trash — that’s how bad the experience was. I chose not to, but I left deeply disappointed.
This location is truly unacceptable. If this employee isn’t addressed — or if she’s actually in charge — then good luck to this store. Not only will I never return to this location, but this experience has completely turned me off from Subway as a whole.
Karina L
Look, i don’t usually write bad reviews about places because i understand people have off days or whatever but this was absolutely diabolical. The food was fine, don’t get me wrong but the lady was so rude.
As soon as i walked in she asked what i wanted, normal so far, i asked for the pepperoni snack wrap things 2 orders of them and from there it went downhill. Right as she finished making them i let her know id be getting 2 subs as well, mind you there was not a point in this interaction where she had to stop and wait for something to be done cooking or whatever. As soon as i asked that she goes on about how i should have said that in the beginning and how now she has to do all of this other “crap.”
From there she was just slapping stuff on the subs and i heard her curse under her breath about the cheese. Like are you kidding me? She seemed to be heading out for the day right after i walked in but it takes 5 minutes so make my food, and i understand that can be frustrating when someone walks in last minute but also they don’t close for another 8 hours. If it was that big of a deal she could have gotten someone else. I work in retail and i get people can have a bad day or whatever but I would NEVER treat a customer this way. If i was rushing i would simply try to get my task done quickly, not take it out on the customer.
… moreAs soon as i walked in she asked what i wanted, normal so far, i asked for the pepperoni snack wrap things 2 orders of them and from there it went downhill. Right as she finished making them i let her know id be getting 2 subs as well, mind you there was not a point in this interaction where she had to stop and wait for something to be done cooking or whatever. As soon as i asked that she goes on about how i should have said that in the beginning and how now she has to do all of this other “crap.”
From there she was just slapping stuff on the subs and i heard her curse under her breath about the cheese. Like are you kidding me? She seemed to be heading out for the day right after i walked in but it takes 5 minutes so make my food, and i understand that can be frustrating when someone walks in last minute but also they don’t close for another 8 hours. If it was that big of a deal she could have gotten someone else. I work in retail and i get people can have a bad day or whatever but I would NEVER treat a customer this way. If i was rushing i would simply try to get my task done quickly, not take it out on the customer.
Sarah Adams
They say they are open until 9:30 pm but we’ve been twice in a row now around 8:30 and they’re closed with the sign off and the door locked. Even though the hours on the door (and on Google updated by the business two weeks ago) say 9:30.
… moreEmily Kielbasinski
Possibly the worst sub I’ve ever had. “Bread” was stale. The sub was a complete and utter mess (which the woman knew when she made it because she said so) and just plain did not taste good. Would not go back and would not recommend wasting your time or money.
… more