michael dichter
I ordered 2 sandwiches on mobile. One with pepper jack cheese and one with extra American cheese. When I got there, an employee was yelling at somebody on the phone about their messed up order, which seemed a little unprofessional to me. Then once I got home, I realized that the sandwich that was supposed to have pepper jack had no cheese and the one I paid for extra American cheese had a slice of pepper jack on it. I don’t know if these people can’t read or just plain out LAZY but they can’t seem to get anyone’s order correct. I tried to reach out and got no answer. HORRIBLE.
… moreMercedes Wilson
Wanting a sub but remembering how I was yelled and cursed at that one time and the man stood behind the counter with his fists balled up like he wanted to hit me. All because my salad was made wrong. Subway PTSD is real.
… moreChristine Drake
Very rude and unwelcoming attitudes from the staff. It’s OK to smile. Your face won’t break. Just very unpleasant people working there. I don’t know how they grudge through the day being that unhappy. Then projecting that same negative behavior on the public makes it worse. Food was good. Bathroom was dirty. Trash bin full. Your business is only as good as the people employed to run it. If Subway wasn’t a popular chain I promise you, no one would go there!
… moreSanna Azhar
The service is very poor with terrible staff. The ladies who were making the sandwiches were very rude and they did not change their gloves at all when making the subs. I asked for a veggie sub, but the food she had previously been making had meat in it. When I asked her to change her gloves, she seems very unwilling to do so. After making my sub she continued to use the same gloves to make some other customers order.
… moreCarmelaine Dornagon
Customer service is bad im from the city and always expected customer service to be better upstate but the way to talk is just rude. I was listening how they interact with customers just very rude. Sounds like they dont want their jobs.
… moreJenny McClintock
The place is clean, and my sandwich was pretty good. However I am vegetarian and I asked if I could get the meal of the day with a veggie sub, which is basically the sub of the day without meat. Most subways will do this since I’m getting less for the same price. Especially since none of their meals of the day are vegetarian. But this Subway wouldn’t do it. So I paid $1.50 more for just a veggie delite sandwich and a drink then I would have for the meal deal. I had been driving all day and I was really too tired to discuss it any more or go somewhere else. It’s a good thing this isn’t my local Subway.
… moreCindy Troy
The employees couldn’t have been nicer… they were attentive, courteous, respectful and helpful for me in placing a complicated order. In addition, they were quick and efficient!
The salad bowl was delicious and plentiful. I wouldn’t hesitate to come back here…compared to many food establishments like them, they, by far, were outstanding! I can’t think of anything that wasn’t exceptional, and I was so impressed and pleased by their excellence in attitude and professionalism! Thank you Subway, Cortland Riverside Plaza
… moreMike Richards
Great, fresh, plentiful subs! I used to not like Subway, but they have changed for the better. Their new subs menu is great. I am a school bus driver and ⅓ of my bus went to this store after softball and baseball games in Cortland. The staff there did a GREAT job getting all the orders done fast. My sub was well made, stuffed with chicken, bacon, and veggies. It tasted great. Cookies were very good too. Thank you to the employees at this Subway for taking care of the students from my bus. You did a great job handling the rush.
… moreTyler Campbell
I do not like the staff here they are very rude I tried calling about a specific item there and then apparently they were already called about that item 3 times and hung up very unprofessional was thinking about ordering something different anyways but will not order from that subway again. If you can’t handle the job and want to give customers or potential customers attitude leave the job.
… moreJoanne Vankurin
The young ladies working there today we’re incredible. We were there with several adults and students from a marching band. They got us all through quickly, were pleasant and the food was good! While we were in there kids and adults from another marching band showed up. Again, they did a great job getting them through quickly and everyone was happy. GREAT JOB LADIES!!!
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