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Your local Schenectady Subway® Restaurant at 1701 Union St brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6 sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Casual counter-serve chain for build-your-own sandwiches & salads, with health-conscious options.
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Subway Locations in Schenectady, NY| Subs, Sandwiches, Salads
Subway Locations in Schenectady 1701 Union St We’re Open – Closes at 9:00 PM 1701 Union St Schenectady, NY 12304
Subway® Restaurants | SUBWAY at 1701 Union St Schenectady NY
Discover better for you sub sandwiches at SUBWAY 1701 Union St in Schenectady NY. View our menu of sub sandwiches, see nutritional info, find restaurants, …
Subway – Discover Schenectady
Subway. Visit Website. 1701 Union Street Schenectady, NY 12309. (518) 280-9153 … © 2026 Discover Schenectady. All rights reserved. Made by Simpleview.
Reviews
Kimberly Sparre
I ordered a sub, chips, drink and 6 white chocolate chip cookies. I ordered thru subway app so I could use point but DoorDash delivered. I received my sub, 4 CHOCOLATE chip cookies, no drink, no chips.
As soon as DoorDash handed it to me I could tell the drink wasn’t in there just from the weight of the bag. I asked him, we opened the bag. The drink wasn’t in there. The chips weren’t in there and obviously the wrong cookies and not even the amount that I ordered. He told me I had to contact the restaurant directly since I did it through the Subway app. I tried calling the restaurant three times. It rang and rang and rang. It’s only 6 PM and they’re open till eight. I contacted Doordash They tried to reach out to the restaurant and could not get through nor could they get through to Subway® customer support. Doordash is going to request a refund on my behalf.
This isn’t the first time this has happened at this location. I usually go pick it up because of this but I was not feeling well so I had it delivered. Not sure how they just substitute one type of cookie for a completely different one. My phone number is in my customer information, they could’ve called and asked if I’d like a substitution if they were out of something. And how do you not make sure that everything on the receipt is not in the bag? And I haven’t even opened my sub yet, so who knows if that’s even right. I’ve worked in restaurants and Customer service jobs all my life so I always try to give the establishments the benefit of the doubt maybe they were having a bad day. Maybe they were shortstaffed, but this happens way too often at this location. It’s pure laziness and ignorance and definitely not good customer service.
… moreAs soon as DoorDash handed it to me I could tell the drink wasn’t in there just from the weight of the bag. I asked him, we opened the bag. The drink wasn’t in there. The chips weren’t in there and obviously the wrong cookies and not even the amount that I ordered. He told me I had to contact the restaurant directly since I did it through the Subway app. I tried calling the restaurant three times. It rang and rang and rang. It’s only 6 PM and they’re open till eight. I contacted Doordash They tried to reach out to the restaurant and could not get through nor could they get through to Subway® customer support. Doordash is going to request a refund on my behalf.
This isn’t the first time this has happened at this location. I usually go pick it up because of this but I was not feeling well so I had it delivered. Not sure how they just substitute one type of cookie for a completely different one. My phone number is in my customer information, they could’ve called and asked if I’d like a substitution if they were out of something. And how do you not make sure that everything on the receipt is not in the bag? And I haven’t even opened my sub yet, so who knows if that’s even right. I’ve worked in restaurants and Customer service jobs all my life so I always try to give the establishments the benefit of the doubt maybe they were having a bad day. Maybe they were shortstaffed, but this happens way too often at this location. It’s pure laziness and ignorance and definitely not good customer service.
Bree Smith
I’ve ordered twice now via them mobile app, for pick up. Both times I’ve requested that the dressings, for ONE of the two subs ordered, be left off of the sub (on the side). Both times the dressings were on the subs. I’ve been generous while tipping the “sandwich artist”, just to be disappointed with these workers because of their absentmindedness and lack of a decent work ethic. The restaurant, by no means, was busy. Both times I picked up food, the workers were in the back. The last time I said good afternoon to them and didn’t even get a response, let alone a smile of any kind. Last time I tip…that’s for sure. My request is seen, clear as day, on the same receipt they taped to my bag.
… moreKing Basir Gaston
Awesome people who patronize here and the staff. Ms. Roberson the server went above and beyond for all the customers before me everyone left with a smile and I met new friends there even though it’s subway it’s better than the spoiled lunch meat from adeebs corner store
… moreCorey McAvoy
If you actually want to receive what you ordered, avoid this place entirely. Constantly have to over-order just to TRY and get something worth what you’ve paid or what it’s supposed to be based on the menu, and even still it seems like the staff looks at the order but then intentionally makes something else. If you physically go in, staff is unpleasant and always arguing about who has to serve the next customer. Cannot believe this location gets any repeat customers, go somewhere else and save yourself the frustration
… moreAnn Ballard
My mother had ordered from them earlier had a whole problem with the app and never got the order after the money was already taken. We called the first time and the first girl who answered the phone incredibly sweet and was very nice. Second time we had to call got some rude guy who had a very rude tone and just a bad attitude and I did not appreciate that at all. Definitely not a great experience.
… moreTara Ruzycky
Now I see why nobody goes to this particular Subway store. If I could put a negative star ⭐ on here I definitely would have. I understand you charge extra for meat that’s fine, but when your customers tells you one sub is a BLT with extra meat and you ring it up as a CHICKEN STRIPS SUB to purposely make it more expensive because you don’t know how to do your dam job right & you thinking its funny but your manager is standing right there which you could ask him for help.
Then order a Doritos footlong nachos which didn’t have much nachos in it and the edges were burnt plus wanted everything on it except no jalapeno peppers and when I said to put some guacamole on it, you said you can’t do that but according to the sign on the glass you can. So that is false advertising right there. Maybe management needs to make sure they are training their employees well enough to do their job correctly and make sure they are not high when working like NYS law specified! Also when you ring up a blt, it’s the sandwich price plus extra meat, extra meat so you know next time!! Plus work on your customer service skills if you have any at all!!!
… moreThen order a Doritos footlong nachos which didn’t have much nachos in it and the edges were burnt plus wanted everything on it except no jalapeno peppers and when I said to put some guacamole on it, you said you can’t do that but according to the sign on the glass you can. So that is false advertising right there. Maybe management needs to make sure they are training their employees well enough to do their job correctly and make sure they are not high when working like NYS law specified! Also when you ring up a blt, it’s the sandwich price plus extra meat, extra meat so you know next time!! Plus work on your customer service skills if you have any at all!!!
Audra Beattie
The man who made my sandwich today was amazing very respectful and my sandwich is delicious
… moreZarif Hanif
Five days ago, I visited to pick up some subs and was shocked by the unsanitary conditions. Flies were everywhere, and none of the food workers wore hairnets. One worker’s hair was particularly unkempt almost touching the food, and although she wore gloves, she touched multiple surfaces, leading to cross-contamination. The place was a total mess. I’m surprised it passes health inspections. I definitely won’t be eating here again.
… moreCindy S
I ordered the 6” Titian Turkey sub and they added only 2 slices of turkey and the Churro was so hard you can hurt someone with it! lol Do better, Subways! I won’t be wasting my money at this location anymore!
… moreAnthony Potter
We come here frequently because the food is always prepared wonderfully, the associates are professional and courteous, and the shop is always super clean. David and Jordan, among others, have always been awesome and I appreciate the great experience every time. Thank you!
… more