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Casual counter-serve chain for build-your-own sandwiches & salads, with health-conscious options.
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Reviews
Cindy B
Stay AWAY!!! Last night on 01/15/2026. I went to this Subway location in, Lynbrook NY, on Ocean Ave.. I stood at the counter waiting to be served over 17 minutes, wait it gets better. Please keep in mind that the store is empty. No customers but me and the Three workers. Here I am, standing waiting to be served. While the workers are laughing and it chatted up. There were Two Indian ladies and an Indian man, they were all talking in their language and acting like fools while working. I saw the two Indian ladies behind the counter and they saw me while I waited to be served quietly just observing my surroundings. I then see one of the ladies drop something that looked like a bagel on the floor and the bagel rolled next to the other ladies foot and simply kicked it back to the lady that dropped the hero on the floor and put it in the toaster. After I watched how she put cold cuts on their along with other things then just dropped the sandwich in a bag and put it in the pre ordered items pick up section. The man saw this happen and said something in Indian, all Three started to laugh. Remember, I am still standing at the cashier. Waiting to have someone take my order at this point, after almost 20 minutes. The woman worker that dropped the food/hero and ended up serving it aways, comes to the cashier and asks me if she could help me. I proceeded to tell her that I watched everything that just happened with the food on the floor. I explained to her that she was causing a health hazard for whom ever ordered that hero and anything else from that store (Subway/Lynbrook-Ocean Ave) for that matter after seeing the manager and workers commit such insanity so nasty. After telling her that I wasn’t going to place an order because of what I have just seen with my own eyes, they both became defensive. After I told them I was calling the health department and reporting, this nasty,dangerous and unsafe behavior. For the record, both of the ladies and the man refused to give me their names. Please people stay away from this subway store if you want to avoid food poisoning or even worse, God forbid.
… moreJess
01/15/26 – this is apparently the manager at the Lynbrook Subway location. Who failed to handle my situation with her employee in a professional manner.
I walked in, nobody but 2 customers were there (they were already seated). I then wait to be served. One female employee (wish I knew her name) came out with a nasty attitude.. I brushed it off and continued to order.. I ordered a foot long with turkey, provolone, lettuce, tomato, and mayo.
She then proceeds to grab the foot long and begin making my order.. I kid you not, put 4 slices of turkey on there, then 3 slices of provolone…. It didn’t look right.. I didn’t say anything.. THEN we get to the tomatoes and lettuce!!!! I kindly ask if there was another FRESH BATCH of sliced tomatoes since there was only a few old and soggy ones available. Also the lettuce was turning brown.
The female employee then replied “no, they didn’t have anymore tomatoes” I found that funny.. I was already annoyed and just asked if she could then pick out the best tomatoes of the bunch. She did.. but when putting them on the sandwich she only put 3.. not sure if 3 is her favorite number but ok???
I asked for a little more, which she picked up about 2-3 more and placed them on. Then lettuce. NOW TIME FOR MAYO.. I wish I got a video or picture of it!! She legit squirted SO MUCH MAYO!!! Like drenched it!!! I then get really triggered and asked if she was okay?? If this is a normal amount??? Her “manager” then came out… I asked her to then make my sandwich and she completely ignored that request and automatically started defending her employee.
Kk got my rant out… the picture is said manager lol!!
… moreI walked in, nobody but 2 customers were there (they were already seated). I then wait to be served. One female employee (wish I knew her name) came out with a nasty attitude.. I brushed it off and continued to order.. I ordered a foot long with turkey, provolone, lettuce, tomato, and mayo.
She then proceeds to grab the foot long and begin making my order.. I kid you not, put 4 slices of turkey on there, then 3 slices of provolone…. It didn’t look right.. I didn’t say anything.. THEN we get to the tomatoes and lettuce!!!! I kindly ask if there was another FRESH BATCH of sliced tomatoes since there was only a few old and soggy ones available. Also the lettuce was turning brown.
The female employee then replied “no, they didn’t have anymore tomatoes” I found that funny.. I was already annoyed and just asked if she could then pick out the best tomatoes of the bunch. She did.. but when putting them on the sandwich she only put 3.. not sure if 3 is her favorite number but ok???
I asked for a little more, which she picked up about 2-3 more and placed them on. Then lettuce. NOW TIME FOR MAYO.. I wish I got a video or picture of it!! She legit squirted SO MUCH MAYO!!! Like drenched it!!! I then get really triggered and asked if she was okay?? If this is a normal amount??? Her “manager” then came out… I asked her to then make my sandwich and she completely ignored that request and automatically started defending her employee.
Kk got my rant out… the picture is said manager lol!!
Lily Mata
I always come here on my lunch break and the service is always amazing. Rubal and Patel always greet me with a smile, and make an amazing sandwich. The food is always great and fuels my long shifts. I appreciate the effort they put into running such a clean, welcoming establishment! 10/10!
… moreElizabeth Jarushewsky
This location is why Subway has a bad reputation . There is no customer service. The attitude in The Lynbrook location is horrible. It like they’re doing me a favor by making me a lousy sandwich with 2 pieces of meat. It’s a neighborhood location and if they were smart they would be nice to their customers to build loyalty. They are doing just the opposite. Nasty, nasty location! Go to Jersey Mikes where the sandwiches are big and they have great customer service. Shame on you Subway in Lynbrook! You need to do much better.
… moreVanessa Sanchez
Terrible service, both manager and employee (two Indian ladies wouldn’t tell me their name when I asked) completely ignored what I asked for and had an attitude. Very unprofessional and unsanitary. STAY AWAY‼️‼️‼️‼️
… moreLance Winfield
I shouldn’t have to pay $12-$13 for a footlong hero with such a minimum amount of actual meat. Also the app says the footlong cookie is out of stock since the 1st week of introduction but you go there and they actually have it.
… moreDavid Martinez
The food is standard for Subway, but the customer service is lacking. They don’t allow customers to use the restroom, even after purchasing a meal. Providing basic facilities should be a minimum for any dining establishment. Plenty of other spots nearby offer better service
… moreMohammed Ibrahim
My all the time food stop, best in the area, professional staff and delicious food.
… moreDarrion Parson
Nasty food and I found hair in my food customer service and just all around horrible attitude form employees and management
… moreDiti B
Ordered two sandwiches and both were dry, stale and didn’t taste good at all. Wasted money and time. Called them on their telephone number but they didn’t answer.I ordered first time from this Subway and it was the worst experience ever. We had to throw away the food.
Very disappointing!!
… moreVery disappointing!!