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Your local New Britain Subway® Restaurant at 1537 Stanley Street brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6 sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Casual counter-serve chain for build-your-own sandwiches & salads, with health-conscious options.
Hours
| Sunday | 9 AM–9 PM |
| Monday | 8 AM–10 PM |
| Tuesday | 8 AM–10 PM |
| Wednesday | 8 AM–9:30 PM |
| Thursday | 8 AM–10 PM |
| Friday | 8 AM–9 PM |
| Saturday | 8 AM–9 PM |
Address and Contact Information
Address: 1537 Stanley St, New Britain, CT 06053
Phone: (860) 223-0663
Order and Reservations
Order: Order online
Photo Gallery
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Reviews
Tracy Shumaker
I ordered a Spicy Italian sub and was extremely disappointed. Once all the vegetables were added, you couldn’t see any meat at all—because there basically wasn’t any. The employee used shaved meat and only put two thin pieces of salami on the sandwich. If I wanted a veggie sub, I would’ve ordered one, not paid full price for a meat sandwich. On top of that, I wasn’t allowed to see the sandwich as it was being made, and when I went to scan my QR code for points, I was told I needed to add money to the app just to scan it. Between the poor service and the lack of value, I won’t be returning to this Subway—and likely won’t visit any other location either.
… moreTamsin Morgan
NEVER EAT HERE.
Yesterday my boyfriend and I got dinner from here. We had two free footlongs from a previous mistake that had been made at this location. After eating most of my sandwich I see something in it that doesn’t look right. To my horror it was a disgusting bug. Obviously I was sick to my stomach and will absolutely never be returning back to this dirty location. Please save yourself and stay away!!!!!
… moreYesterday my boyfriend and I got dinner from here. We had two free footlongs from a previous mistake that had been made at this location. After eating most of my sandwich I see something in it that doesn’t look right. To my horror it was a disgusting bug. Obviously I was sick to my stomach and will absolutely never be returning back to this dirty location. Please save yourself and stay away!!!!!
D Jay
I ordered a steak and cheese sandwich for pick up via the app, but they gave me a chicken sandwich instead, which I discovered only after returning home when I was about to have dinner. The filling was anyway very stingy. I called them, and it took two calls to get across to them. But the call was cut mid-way. I had to get dressed and drive all the way back to the store. At the store, the man at the counter was defensive, and did not even apologize properly. Instead, he kept saying “I didn’t make it,” as if the customer can choose their sandwich maker and hold a specific individual accountable. Rather than properly apologize and take responsibility for their mistake, he acted as if I am somehow the problem. When I took a photo of the wrong sandwich they gave me, he aggressively asked me “What are you doing?” as if taking a photo of the sandwich is a problem. He then asked me aggressively what I plan to do with the photo, which is none of his business to begin with. In addition to making a mistake with my sandwich and making me drive all the way back hungry, without properly apologizing, this man was now being aggressive to me for documenting their mistake. While he eventually did prepare the right sandwich for me, this employee demonstrated poor and aggressive behavior when it comes to handling a legitimate customer complaint. Subway should also modify their promotional photos that show a generous filling, spilling out from between the bread roll slices. The sandwich filling is poor and it’s not worth what you pay for, at least at this New Britain outlet. I’ve certainly had better experiences at other locations. Please train your staff to better handle customers with legitimate issues, and make sure they behave more courteously to their customers.
… moreEddie Rosado-Nieves
They’re getting awfully pathetic with how much protein they’re putting on the sandwiches. It’s almost like they shrunk or reduced the physical scoop to stay within policy of a predetermined quantity of scoops of protein to get away with applying less. They’ll probably move to a tablespoon as their “scoop’ by the end of this year. The guy then had the nerve to argue about scoop quantities when you can almost hand-count the amount of chicken strips applied to the bread. I saw more bread than protein. Do better.
… moreRose Hill
Absolutely rude owner. I placed an order online via the Subway website. They use DoorDash as a delivery service for the food. The DoorDash driver delivered my food to the wrong address. It was confirmed by the driver and DoorDash that my food was taken to the wrong address. The only thing I was asking for is for my food to be made again a delivered by another driver. The owner denied the remaking of my food and acted as if I was bother for asking for some type of resolution. After my fourth phone call to DoorDash they said they spoke to the owner and he would refund the money today. Today I follow up and no one was answering and the one employee who does answer at the store, claims “they heard” but suggested I contact corporate again. DoorDash was more than willing to help but their hands were tied because I ordered through the website directly. I WILL NOT be ordering from this Subway location again! No one helped and no one cared that I didn’t get my food for the evening or my money back. What if that was my last?!
… moreMike Mols
I usually don’t review franchise locations because, in theory, the experience should be consistent no matter where you go. But after reading some of the low ratings for this Subway, I felt like I should share my experience because it’s been quite the opposite.
I’ve been in here several times now, at different times of day, with different people behind the counter, and every single time the staff has been extremely friendly, courteous, and helpful. The subs have always been fresh and well made, and I’ve left happy each visit.
Honestly, I’m a little surprised by some of the negative reviews because they don’t match up at all with what I’ve experienced. From my point of view, the team here deserves credit for doing a great job, and it wouldn’t feel right to let the lower reviews speak for everyone.
All I can say is that I’ve had consistently positive visits here, and I’ll keep coming back. If there is a constructive criticism it would be that some of the furniture is wobbly. But that’s it.
… moreI’ve been in here several times now, at different times of day, with different people behind the counter, and every single time the staff has been extremely friendly, courteous, and helpful. The subs have always been fresh and well made, and I’ve left happy each visit.
Honestly, I’m a little surprised by some of the negative reviews because they don’t match up at all with what I’ve experienced. From my point of view, the team here deserves credit for doing a great job, and it wouldn’t feel right to let the lower reviews speak for everyone.
All I can say is that I’ve had consistently positive visits here, and I’ll keep coming back. If there is a constructive criticism it would be that some of the furniture is wobbly. But that’s it.
Momo Kaaa
Never got her name but this brown girl at the register was so rude. Did not want me to add my account and shoved everything Into the sandwich and was rude the entire time. When I asked her for what I wanted she kept giving me attitude and the sandwich came out messy and soggy. 0/10
… moreKamil Kobalczyk
This is probably the worst Subway in all of Hartford county and the owner should be ashamed for having such a dirty location and low quality items. Most Subways are very good but stay far away from this one.
… moreXavier Lopez
It was the worst experience in my life the guy taking my order was on a call with his ear bud and had me repeat myself and then had the audacity to rush me with my options to put on my sandwich and put so much sauce on my mother’s chicken teriyaki that the sandwich was coated in and the portions were terrible one side of my Philly cheese had meat on it and the other had crumbs mainly bread and veggies I wouldn’t recommend it to anyone please don’t eat here
… moreDee Sybal
The bread was old and hard
Definitely not fresh made. When I called back in the person advised there was nothing that they could do as that was their fresh bread. I advised that it was a day or two old and asked for a manager. There was no manager available until the next day.
… moreDefinitely not fresh made. When I called back in the person advised there was nothing that they could do as that was their fresh bread. I advised that it was a day or two old and asked for a manager. There was no manager available until the next day.