Angie Peck
The BEST sub I’ve ever gotten from any Subway. My spicy Italian was so neatly made and had all the extras I requested. Temera was the wonderful young lady that made my sandwich. The entire work station was neat, clean and had all fresh ingredients. She was super friendly and courteous. The restaurant itself is also very clean and tidy. I wish I knew her schedule so I could order only from her. My sandwich was so well made I had to call the restaurant and tell her. I wanted to speak to a manager to praise her but he was unavailable. I can’t wait to go back!
… moreBrooklyn Perras
Do not use online order here, honestly don’t even stop in. The attitude I received from the employee was ridiculous. Im 9 months pregnant, and had an 18 month old with me. I placed an order online to make it quicker and paid extra for several toppings and double meat. I got a sandwich and a wrap. The sandwich had no sign of double meat the “special requests” was ignored (only asked for red onions on half the sandwich) the wrap was the size of a footlong “dippers” paid $13 for a wrap that thin. There was barely anything inside it. I get it I am pregnant I get weird cravings but when I select “more” for pickles and cheese and get no cheese and 3 pickles Im gonna be upset. I showed up before she even made my wrap and as she made said, “Would you mind if I get much more pickles on that?” I got a snark “Im not done making it” apparently she was done with that topping and just didnt want to acknowledge the fact that she was ignoring the order I took time and paid extra to make. They’re ridiculously rude, and exchange these weird looks. The couple in front of me were ordering veggie patties on their sandwhich and the workers continued to make snark comments and exchange these glances of distaste. 10/10 WOULD NOT RECOMMEND. Honestly east hartford does a much better job at making sandwiches. Don’t bother calling the store phone, they never answer. Subway lacks greatly in customer service apparently.
… moreDrunkenFaeGirl
Stale bread, turkey tastes like tuna, no sauce added despite it being ordered, one sandwich was 100% incorrect.
… moreKing Fab
This occurred 1/5/2025 at 3:45pm on Sunday.
As mentioned by other recent reviews, THE ABSOLUTE WORST CUSTOMER SERVICE.
This Subway at 172 Deming Road Manchester, CT. Has one specific employee, let’s call her “large Marge”, that does not need to be anywhere near a customer.
I ordered online while standing in the store. At this time it has a 20% coupon for app orders.
Long story short, she insists that I can’t tell her how to make my sandwich because it wasn’t in the “special instructions” on the online order receipt. I said, I’m standing right here why would I right “special instructions” when I can just tell you? “Either I make it my way based on the receipt or I listen to you, I can’t do both!” Was her response. She continued to go back and forth with me until finally I just asked for a refund.
This chick is definitely doing the owner or manager. There is no way she’s still there with these negative reviews and I’m sure many other people that didn’t write a review have complained and she’s still there. INSANE!
… moreChristina
Small rectangular shape establishment. They are a few seating areas to eat and it was clean.
… moreSarah Smith
Ordered through the app and food was ready on time. I had ordered ahead for my lunch break at work and only get 30 minutes. So I grabbed the bag and had to go straight back to work. I open the bag at work and was very disappointed to see that my blt had no tomato and I had put in for extra Lettuce and barely got any at all. Very sad grinder and very upset customer.
… moresharanya PSR
Food was disgustingly bad,
Dont even go this location !!
Caused me hives, the bread was stale, and was soo hard !!
We asked for lettuce and the person serving us was soo freakingn RUDE !!
He dint even bother to wish us, or say thanku or anything,
… morerandom account
Food was underheated, it’s pre cooked food. Lady was practically complaining at working at a sub shop that has pre made food that just needs to be assembled. Lady had her belly hanging out of her shirt and was a complete jerk for no reason, started talking about me to another customer (someone i was with). Hopefully corporate does something about that.
… moreJoyce Cobra
Me and husband chose this location closed to us. The young girl that waited on us was having bad day she started making face and we asked her what kind of bread they had she said she didn’t know. The other waitress named Dasea was very pleasant had to take over s.and assist us . Her customer service was excellent and she deserves a raise or promotion
… moreJoe Randome
Don’t let this place fool you! The manager writes his own reviews about the subways he owns around the Manchester, South Windsor area. This place is absolutely disgusting. There is mold in the soda machines, and the breads go on the same prep table the raw meats like roast beef go on. Also very unclean resturaunt. Unsafe eating conditions!! Will never come here again.
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