Subway

  3.0 – 102 reviews   • Sandwich shop

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Your local Manchester Subway® Restaurant at 199 Spencer Street brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6 sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Casual counter-serve chain for build-your-own sandwiches & salads, with health-conscious options.

✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery Subway 06040

Hours

Sunday8:30 AM–9:30 PM
Monday8:30 AM–9:30 PM
Tuesday8:30 AM–9:30 PM
Wednesday8:30 AM–9:30 PM
Thursday8:30 AM–9:30 PM
Friday8:30 AM–9:30 PM
Saturday8:30 AM–9:30 PM

Address and Contact Information

Address: 199 Spencer St, Manchester, CT 06040

Phone: (860) 730-4878

Website: https://restaurants.subway.com/united-states/ct/manchester/199-spencer-street?utm_source=yxt-goog&utm_medium=local&utm_term=acq&utm_content=24284&utm_campaign=evergreen-2020&y_source=1_MTQ4OTQyMzEtNzE1LWxvY2F0aW9uLndlYnNpdGU%3D

Order and Reservations

Order: Order online

subway.com

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Reviews

Jennifer Ambrose
I ordered the Festive Turkey Sandwich through the mobile app and was really looking forward to trying it with the warm stuffing and cranberry sauce. Unfortunately, when I got back to the office to eat it, there was no stuffing at all. How do you make a festive turkey sandwich without the stuffing?

I contacted the manager and even sent her photos of the sandwich and a copy of my receipt. Hours later, she told me she reviewed video footage and claimed the employee did add the stuffing—then said “sorry if you couldn’t find it.” That response was incredibly disappointing and dismissive.

The sandwich itself was one of the worst I’ve had, and the customer service experience made it even worse. I would strongly recommend avoiding the Spencer St. Subway location.
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Susan Ouellette
I order a 6 inch ham and cheese Italian,herb,cheese, bread, sub, with a little lettuce, pickles, mayo. It wat 7:15 pm. When I got home 10 min later, the bread wasn’t fresh at all, it was like the bread was sitting there all day.
My husband and grandson’s subs we’re the same way, and the subs aren’t cheap. Well, another place crossed off our list.
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shahista shaikh
I went there today the guy who was making my sandwich made me feel very uncomfortable. He made fun of me for getting veggie delight. Veggies were not fresh lettuce and spinach were almost rotten. Avoid this place also they don’t care about your allergies because they don’t take cross contamination serious
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uday kumar
The restaurant itself was spotless, with a comfortable seating area that allowed me to enjoy my meal in peace.
What truly set this Subway apart was the exceptional service. The staff was knowledgeable, suggesting the perfect combination of sauces and veggies, and their friendly demeanor made my day.
I left the restaurant feeling satisfied and delighted by the quality of food and service.
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Daniel Popp
Milton is a superstar. Working alone on the lunch shift he was still greeting every customer and in a great mood. This is my favorite Subway and the sandwiches are always perfect.
WAIT I forgot to mention “free cookie Friday” need I say more.
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Dionell Berger
I eat salads from the Newington location every single day this was by far the worst salad I have ever had from Subway. Not even sure why they ask you what you want on it because they didn’t follow the directions. The salad was like they were trying to save money in a skimped on the ingredients!!
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Atif A.
Update:
Looks like either new management or better employees. The place is cleaner. Going up to 4 stars.
______________________
Previous 1-star review:
I’ve seen places that don’t care much about cross contamination, but this place is a repeat offender.

I don’t eat meat and I have trouble getting a clean, non contaminated, vegetarian sandwich from this place. Small bits of bacon or Roast beef are always scattered around in vegetables or cheese containers. See the attached picture I took today.

Subway needs to change how they assemble their sandwiches. Not even sure how health department let’s them get away with this.
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Cathy
I was there today and the Indian guy that worked behind the counter had no customer service, he looked like didn’t want to be there. He didn’t even greeted or acknowledge me. During the order I had to tell him what I wanted he only stood there and looked at me, it made me felt uncomfortable.he didn’t ask me if I wanted anything else. I rather go to a different location in Manchester. You need to train people and teach them manners and customer service and say thank you. I even had to ask him for my receipt cause he was about to throw it away. He shouldn’t be working there if that is how he is. I needed to let you know what type of staff you have there. That was unacceptable.
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Robert Rastelli
I’m sure this restaurant is fine. The company as a whole is just ridiculous. I went into this Subway looking to pick up a sandwich that I had ordered plenty of times before and I was told that I could only order this sandwich online. Set it for store pickup and then pick up the sandwich in the store I was standing in.

So they had all of the ingredients to make my sandwich in the store. But I still needed to go online, make an account and order a sandwich that they would then make for me in a half hour and I can pick it up.

This might be the dumbest store policy I have ever seen implemented anywhere.

At this point I’m going to find another sandwich shop and stop using Subway altogether because of this stupid policy.
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Barbie Bane
I wish I could give this place 0 stars. 7.07 for a 3in sandwich barely anything in it. I literally went home and measured the sandwich. I told him that this is not 6inches. Gave me 1 scoop of tuna. Avoid this place if you like your money.
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