Gregory Cerini III
I ordered 2 party subs for my Grandmother’s funeral and was told they would be ready the day of the funeral. Well that was not the case my daughter went to n pick up the order and was told it was not ready and she was treated very rudely by the staff and when she asked when the order would be ready she was handed a foot long sandwich and was told that was her order goodbye! I will never step foot in that place ever again I will drive 20 minutes to Brewer if I need subway that badly thanks for nothing and being rude and cruel during a difficult time for my family
… moreJos
I called to ask a question about honoring online deals in store (the app wasnt working). They said they couldn’t hear me so after a bit I hung up. They left me a voicemail saying “it’s all gravely and skippy… what the hell?” Great customer service etiquette.
… moreTina Bright
The Brewer Subway out of all area subways for some reason just hits different in a good way.
… moreCarol Lewandow
They no longer have simple chicken breasts but terribly salty-flavored rotisserie pieces. So… I ordered roast beef, but they were OUT OF roast beef. ???? Got my husband a chicken-honey spiced foot-long. With chips. Total: $17.
Subway used to be reliable and affordable. Not any longer. $17 for a sandwich and chips?
The sandwich-artist looked less than thrilled to be there. Didn’t help the exchange.
Go to Hannaford — get a baguette and some deli stuff. Cheaper and no attitude.
Sad for Subway.
… moreTyler Winchester
Went there to grab lunch and order the meal of the day for 6.99 and got the counter and rang up over $13 I asked why it was that for the meal of the day and was told it was due to bucksport inflation and the prices haven’t been adjusted… $6 difference? I don’t think so. Wasn’t very happy when my buddy got a footlong and was almost the same price with chips to…
… moreK&B Foster
The prices change EVERYDAY!! One day it 9.54 next day its 13.98 thats same sandwich no extras. Also owner cant keep employees employed cause of the chaos of hours and not enough pay.
… morepeggy stoll
Went to the one in Bucksport and the staff was really helpful and friendly when there ice machine was out they said instead I could take a drink from the cooler.
… moreKristopher Gross
Well let me tell you. Second time I’ve been there not impressed. Messed up my order again. Ordered an Italian got some of my veggies and only bologna. No oil no nothin. Not happy. Same with my wife’s order. She ask for 50% more meat in hers and got nothing in her for meat. I love subway but not this store.
… moreAllison Johnson
Tried to order a ham & turkey protein bowl. The young man working grabbed 2 Turkey and 2 ham slices. I said it’s the portion for a footlong, he said I was wrong, argued back and forth with me and was rude about it. I get this protein bowl at various locations, including Bucksport under previous management, it’s always the portion for a footlong. I even googled it standing it line and he still argued with me. Left without a protein bowl and not likely to go back.
… moreTaylor Sobodash
I ordered a delivery from this subway and it will be the last time. It took over two hours to get my order and it wasn’t even correct. Apparently this subway only has wheat bread… My door dasher called and told me that they were out of the bread I asked for but they had all the others. I asked for Italian since they didn’t have the one I wanted. I then got a text message from the Door Dasher letting me know that the only bread they had left was wheat now. He let me know that there were other customers upset by this too. That they had already made my sandwich, and it was what it was. I would have canceled my order had I known that was the only option. I contacted customer service, but no word back yet if I’m going to get my money back.
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