Subway

  3.5 – 222 reviews   • Sandwich shop

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Your local Manchester Subway® Restaurant at 20 S. Main St brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6 sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Casual counter-serve chain for build-your-own sandwiches & salads, with health-conscious options.

✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out Subway 03102

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Our Menu | Subway®

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Reviews

Tyler B
Messy and dirty storefront filled with employee belongings and clothing including shoes taking up various seats throughout the restaurant. Rude employee. 20+ minute wait just to order when I was the only paying customer in the restaurant. Bathroom reeked of marijuana. Urine all over the toilet seat. Prioritized long online orders over in store customer. Meat counter blocked from customer view which I have never seen at any subway across hundreds of locations on the East and West coast, in the North or South. The employee understood “two meats please” as double meat for both meats mentioned, and charged me for such which I would have been able to correct had I been able to see the sandwich being made. In total I was in the store for 33 minutes to just order 2 sandwiches and 2 drinks. A few cents shy of $40 total. Originally I was going to give a higher rating for the food as the employee had made a full looking sandwich but considering that the order was actually incorrect, that point is invalid. The employee tried to say the bread was cold which “made it a bit stiff” but the reality was that the bread was blatantly stale. The green peppers appeared and tasted old. The baby spinach looked old and the employee even tossed it a bit to look for fresher leaves at the bottom of the tin.

Go absolutely anywhere else, whether you’re looking for a quick meal or a made to order sandwich. There’s plenty of competition in the area. This store does not deserve your hard earned money.
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Mig Levas
Went to get subs. Pretty simple when you order online and no customers are inside to take your time making a sub. But nope. This is what I got. Two absolutely not toasted and uneatable soggy rolls. Thanks to that employee working at 4:45 on Father’s Day 2024. She was outside smoking instead of taking pride in her work. Let me just walk in with no one in the store and grabbed my sub.
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Ryan Johnson
This location needs improvement. I ordered two identical subs via the app for curbside pickup. When I arrived, an employee was having a smoke outside. As I pulled up, they stuck their smoke into the sign on the wall and headed inside. Two customers entered the store, placed orders, received their food, and left. Finally, after 14 min, they brought me orfer out and told me, “We don’t do curbside pickup, so I can’t use that option in the future.”

Got to my destination and discovered my subs were made 50% correct. Neither had cheese or lettuce as ordered. I added a note to toast one and leave the other cold. Both were toasted.

Based on other reviews, this seems to be a long-standing trend of apathy. If anyone who cares reads this, please take some corrective action.
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Pamela Russell
I only gave the food a 3 star rating because the combo of the BMT had a nice flavor. I’m sad that I can’t post a pic because this is the 3rd time I’ve ordered different subs, and all have been pathetic!! This place should be called subroll, not subway. A slice of each topping for each side of a 6 in sub is what you get. If you plan on selling pathetic subs, start advertising what your really selling and stop raving about your huge subs because you dont make any such thing!. No wonder why Jared(the guy that used to advertise weight loss after eating only ur subs for a year) lost a tons of weight– you serve bread subs. Stop lying by posting ads of big, wonderful subs because they’re the most pathetic subs I’ve ever purchased. I stopped eating at Subway after only trying them a few times about 15 yrs ago . I decided that due to a deal to try again, nothing changed
The same pathetic waste of money subs is still being made. The steak subs are precooked meat that sits in one of the refrigerated little trays that hold the veggies , cheese, meats, etc. I wouldn’t order from them again, after 4 disgracelul subs from this store , hopefully other subways are different because if not, I expect their high prices, skimpy subs and the fact that they now ask if u want to leave a tip for the sub maker, seriously? So I guess we need to start tipping Mc Donalds, BK, Wendy’s burger cooks,,bathroom and DR cleaners, our mechanic, drywaller, roofer, UPS/fed ex and our mailman, accountant etc,,,,,, So sick of the increase in tipping for any and everthing- next , walmart/store greeters will be next to have their hand or can out.cause this tipping bs is out of control especially when Subway subs are nothing like the commercial and are tway over priced for a slice of meat, a slice of cheese and what ever veggies and not worth more than $5 for a foot long, its just not worth it. Stop the False advertising. I expect you to be the next franchise to close because people can by subrolls if they want a roll of bread. ( these pics are from the Italian BMT and Chix ranch sub)
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Sarah
Picked up some really nice party platters tonight prepared by Jordan, rung up by Sam, and carried out to my car by Rob. The store looked clean and tidy and all staff were super sweet!!
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Ed Smith
Went in last night. Stood patiently in line for about 20 minutes. One gentleman was waiting for his order and two younger gentlemen were in front of me. I believe the single employee that was working there, was making some online orders and the order for the gentleman that had ordered. Good for him, kid’s got initiative.
I was told by the employee, as a head’s up, that they’re out of cheese, and they only have wheat bread.
My wife decided she wasnt hungry at that point, so we left.
I looked at these reviews and saw that this location has been an issue for quite a while. Lots of health code issues, employee issues, customer service problems, etc.
You have to ask yourself why they’re still in business after all of the same reviews, for so many years.
If I had to guess?
I’d say that something not above board is going on behind the scenes.
Will not go back to this location, as all of these reviews have made it plain to me how Jared became their spokesperson. Ethics and morals don’t seem to have any pages in their corporate handbook.
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Lay you In
The (I think brunette) girl that is here during the afternoon shift is top notch, best sub maker out of all the other subways. Only one that legit deserves a tip.
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Keyla Mullen
I would give 0 stars if possible. Decided to treat myself. Picked up my on line order 20 minutes after ordering. Three workers, one making sandwich but hadn’t even started it yet. No other customers there. They asked if no lettuce would be a problem…. Uh you are Subway? They ran out of lettuce. I begrudgingly said fine. Just got home to find there’s no chicken on my chicken bacon sandwich? After waiting ten minutes for them to make it. Employee was just sitting on a comfy chair in front of a fire place while I waited. There was only one other on line order in front of me and they almost gave me that sandwich had I not said anything. No lettuce? No chicken? Ridiculous. And how bout a napkin or two! BTW I ordered and paid for double cheese. Didn’t get it.
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Aj Rodriguez
My go to subway by far jennelle and Jordan are awesome great personality and very professional and attentive. Store is well-maintained
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Mikayla Rouette
With how short staffed places are I usually have a lot of patience. I waited in line with no one helping me for 5 minutes which wasn’t a problem at all. Finally when someone came the service was terrible and the sandwich I went home with was a disaster. I know finding people to work right now is tough, however if you are working, at least perform your job to the bare minimum. I will not be returning and this place should be closed.
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