SB B
I ordered two sandwiches through the Subway mobile app, and from the moment I arrived, the employee was unhelpful and dismissive. I asked for assistance with the app order, and he immediately refused to help or even acknowledge the issue.
Things got worse when I politely pointed out the small portion of meat he was putting on my footlong sandwich — only three slices of meat. When I questioned it, he gave me major attitude and claimed he couldn’t add more because “proportions are portions,” which makes no sense. Subway is supposed to make the food in front of you so you can ensure it’s right — isn’t that the point?
I took a picture to show corporate what I received, and the employee refused to give me my sandwich unless I let him go through my phone to delete the photo. Absolutely unacceptable and unprofessional behavior. He ends up giving my sandwiches halfway done I left the store.
I’ve never had an experience this frustrating at any Subway before, and I’ll definitely think twice before returning to this location. Corporate needs to be aware of how poorly this store is being run!
… moreShelley K
The guy signed my name on my receipt when I used my card and when I asked for owner’s number both employees refuse to give me a name. They also over charged me and refused too give me my money back . Pathetic. Worst subway ever .
… moreDanielle E
The only reason I give a 5 for service because the night people are so nice but putting 4 pieces of turkey on a 6 inch or 7 pieces on a foot long is a big scam. I asked a local subway and they said a foot long should be getting 12 to 15 pieces depending on how thick they are . And we all know how thin yours is. Stop screwing your customers out of there money so you can make more in your pocket and give them what they pay for
… moreQuincy Pattinson
Called to ask a question on 3/6/26 and the person didn’t even let me respond without hanging the phone up on me and giving me attitude previously
… moreDiana Walsh
Absolutely The Most Horrible Service in Food industry!! Worst Customer Service Ever!! Rude Employees! ALWAYS on Break when supposed to be open 24 hours!!! Products are covered up By the Metal door Propped open so you cannot view the product you are purchasing!! NEVER used to be that way! The customer should be able to view products to see what they are and what looks nice to eat!! Very Poor management and Poor lazy unprofessional! STAFF! Your company should be Ashamed that you tolerate these conditions And. Allow This to Happen as Representation for One of YOUR Many Companies! Shameful!!!
… moreCherry Bomb
I went in yesterday to get a footlong and a 6 inch, we ordered and as we got to the veggies we were greeted with a sign that says they are out of every veggie i could even think of putting on a steak sandwich personally, and so my boyfriend and i both left because they had literally nothing and didn’t tell us. I come in today hoping for a better experience and the rude tall girl who was working told me off and said i’m no longer to be served there because i was unpleased the day before. Will not even consider coming here even if i was paid unless she’s not working. She is rude i miss the other two ladies who worked there a couple months ago.
… moreDylan Stanclift
Horrible service. I was in here around midnight last Friday. One gentleman was stocking the chips very slowly while the other employee was preparing sandwiches for the line of 6+ people. The gentleman was rude and both workers were very unenthusiastic. Coming from a food service worker it was surprising to see the lack of urgency to get people’s food out. The gentleman also complained to one customer about the long list of things they had to get done while preparing orders.. they might be done the list by then if they hadn’t been so slow! Sandwiches I received were okay but it took 15 minutes to get them. Overall bad vibe
… more2 Alien 4 Earth 2 Human 4 Space
Very disappointed in this place. Went with 3 people to the food court. First time he went up they said they were closed. How are you closed in a 24 hours Casino. After sitting down and eating my own food I noticed one person get in line not 2 mins after and order a sub then 2 more people got in line and ordered a sub. I insisted on having my friend get what he wanted so I got up for him. Asked for a combo. She never asked me what bread I wanted threw all the ingredients together then the cashier rushed the person ahead of me and then rushed me to pay. When I got back to the table and opened the wrapping I was shocked to see a sad 3 inch piece of bread the crumbs of the steak slithers of onions and barely a handful of lettuce. I have been to many subways and have NEVER encountered such carelessness with food. It was pathetic. Ended up going to get his funds back and found amazing quality service from Nathan’s on the other side of the Casino. Whoever the two women were that were working at 2pm March 9th 2019 had nasty attitudes and do not deserve to be there. :
… moreJoyce
The worker said come back in 15 minutes because that’s when she will reopen. Came back 15 minutes later and she was walking out the door as we came back to order. She made our wait double. She was also rude in her tone.
… moreElizabeth
Food was decent, everyone working there should be fired, and the atmosphere was a bit ruined after I bombed their bathroom.
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