

Your local Salem Subway® Restaurant at 119-125 Canal St brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6 sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Casual counter-serve chain for build-your-own sandwiches & salads, with health-conscious options.
Address and Contact Information
Address: 119-125 Canal St Unit A-8, Salem, MA 01970
Phone: (978) 744-7827
Order and Reservations
Order: Order online
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SUBWAY at 119-125 Canal St Salem MA
Subway Locations in Salem, MA| Subs, Sandwiches, Salads
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Reviews
Service: …
I very clearly told the staff exactly what I wanted on my sandwich. I wasn’t asking for anything complicated—just the basics, and I even repeated myself politely to make sure everything was understood. Still, when I got to the end of the line and looked at my sandwich, I was shocked. It was like they completely ignored every single thing I said. I asked for multiple toppings, and not only did they forget half of them, but the ones they did include were put in the tiniest amounts possible. When I say “tiny,” I’m not exaggerating. It was almost laughable—like one sliver of tomato, two shreds of lettuce, and the faintest trace of sauce. I’ve seen more toppings on a sample sandwich.
As if that wasn’t already frustrating, the bread was incredibly stale. I don’t know how long it had been sitting out, but it was tough, dry, and had absolutely no freshness to it. You know how Subway is supposed to be known for that soft, fresh bread smell? Yeah, this was the exact opposite. It was like chewing cardboard.
The worst part was that when I tried to politely mention that the sandwich wasn’t right, the staff just kind of stared at me like I was being unreasonable. No apology, no offer to fix it—just a shrug and a “that’s how we do it here.” If that’s how they do it, I’m never going back.
I left the store genuinely irritated and still hungry because I couldn’t even finish the sandwich. It was that bad. I’ve had Subway at many different locations and usually it’s decent, but this one completely ruined my trust in the brand. I don’t expect gourmet quality from a fast food place, but I do expect basic listening skills, edible bread, and at least a little care when making my food. None of that happened here.
If I could give zero stars, I would. Save your money and your appetite and go elsewhere