Matt N.
Not seeing justification for petty complaints The gals working dinner were friendly, store was clean , sandwich was well made, and everything was fresh . I’d be back anytime
… moreLornadoon444
Not the cleanest place or the nicest staff but over all decent food. Over priced but still an okay place.
… morekristy dunning
Extremely poor customer service- woman waiting on me had an attitude when I asked if my cookies had been added to my bag ( I hadn’t seen her add them), and she rudely assured me they were. After getting to my destination and emptying the bag, I found there were no cookies. At this point I simply would have just let it go if it weren’t for the fact of the nasty attitude I got in the first place. Upon calling about it we were told that the cookies WERE in the bag….
I have worked in the restaurant industry for over 30 years, and would NEVER talk to a customer like she did. I’m hoping she’s not the manager because someone needs to retrain her on customer service.
… moreTuna Crust
Terrible service. I’ve been here multiple times, most of the employees just seem miserable and don’t want to deal with you. Last visit roughly 2 weeks ago me and my wife got food poisoning from here. I will definitely not be returning until its under new management.
… moreHenry Moore
This place is a nice little pit stop for some lunch. With good tasting food and a nice little area. But the bathrooms are a little off, and even though I said it was a nice little area. I think it’s a little too small. Also when I go there sometimes the employees are a little rude. But overall, if you’re on the road and need somewhere to eat quickly. Bam! It’s right here!
… moreKayla Volpe
I don’t mind banter while you’re working but the girl working would not stop talking while butchering our sandwiches and was touching her phone with her gloves on and she proceeded to make us the sloppiest nastiest put together sandwich we have ever gotten. She didn’t push the ingredients in at all poured dressing all over the sandwich and openly wrapped it so by the time we got home the whole sandwich was one big sloppy disgusting mess. The food didn’t seem very fresh and I ended up throwing away my sandwich after a couple bites. There goes almost 30 dollars for two disgusting sandwiches
… moreElizabeth
Arrived at noon on a Friday to both employees standing right next to the door smoking. Had to wait for them to put out their cigarettes and go inside and wash up before I was served. Then paid $17 for one wrap and was asked for a tip on top of all this! I know Subway corporate sets the prices, not the franchise, but come on.
… moreDamian Cieszkowski
I would NEVER EVER go back to this establishment. The customer service is TERRIBLE, rude, and unprofessional. Grabbing a sandwich almost seems like a bother. You’re better off getting a snack from Pride or Walgreens.
… moreLuEroSo
Used to have a cool dude who worked here but unfortunately he got fired for theft. There was another sweet guy who worked here but I haven’t seen him in a while either. Other than that, the workers here are rude as heck and there’s always only one of them during rushes. To which I give credit where credit is due, but fix those attitudes! I worked food service too, I get it, but that doesn’t excuse being rude to customers. I ain’t ever coming back to this one until they get a new staff. I will gladly drive to Wilbraham or Ware for better service.
… moreOlive Rose
I went for lunch today (5/19) around 12:30p. Line was very long, but this poor girl was there all alone!! How are you going to have a single staff member working all by herself especially at lunch time?! She was working hard I could tell, she kept a great pace and was friendly. Subway management: get it together!! She should not have to suffer like that!!
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