

Steak ‘n Shake, a classic American brand, was founded in 1934 in Normal, Illinois by Gus Belt who pioneered the concept of premium burgers and milkshakes. For over 85 years, the company’s name has been symbolic of its heritage. The word steak stood for steakburger. The term shake stood for hand-dipped milkshakes. Gus was determined to serve his customers the finest burgers and shakes in the business. Today, Steak ‘n Shake remains the better burger leader, serving premium 100% beef steakburgers, hand-dipped milkshakes, thin crispy fries, and more. Steakburgers are made without preservatives or artificial ingredients, topped with fresh produce, and always hand-crafted to order.
Chain known for steakburgers & milkshakes offering a dinerlike space with retro flair.
Address and Contact Information
Address: 4240 Venture Dr, Peru, IL 61354
Phone: (815) 224-3111
Website: https://www.steaknshake.com/locations/il-peru-venture-drive/
Menu Photos
Order and Reservations
Order: Order online
Photo Gallery
Related Web Results
Peru – Venture Drive – Steak ‘n Shake – Order Online
Steak ‘n Shake | Steakburgers & Beef Tallow Fries
Steak ‘n Shake Locations | Steakburgers & Beef Tallow Fries
Reviews
I ordered a cheese burger and fries, with a drink that was timed on my fill.
I didn’t realize the restaurant is now self-ordering, which wasn’t an issue. The problem started with the self-serve soda system. When I went to get drinks, they were out of cups and an employee had to refill them—she was clearly unhappy about it. When I asked how the soda system worked, I was told I needed to scan my receipt. We did not know and my husband had already thrown it away. Instead of offering a solution (such as reprinting the receipt), the employee said there was “nothing she could do” and showed a lot of attitude—even though we had paid for drinks.
I asked to speak with a manager. The employee briefly disappeared, then returned saying the manager told her to fill the drinks behind the counter. No apology, no explanation, and no effort to prevent the issue from happening again.
The food was also disappointing. My daughter wouldn’t eat her grilled cheese because it tasted bad, and she normally loves grilled cheese. My husband swapped meals with her and couldn’t finish it either because it was so unpleasant. The other meals were fine.
Since leaving, my husband’s stomach has been upset and he’s spent a lot of time in the bathroom.
The restaurant itself was clean, and I really wanted to leave a positive review—but between the poor customer service and questionable food quality, we won’t be returning.
I recommend training on customer service. You could also avoid confusion by eliminating scanning tickets for beverages and have staff hand your cups with your meals.
We were not the only people there to have an issue with the soda machine.