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Steak ‘n Shake, a classic American brand, was founded in 1934 in Normal, Illinois by Gus Belt who pioneered the concept of premium burgers and milkshakes. For over 85 years, the company’s name has been symbolic of its heritage. The word steak stood for steakburger. The term shake stood for hand-dipped milkshakes. Gus was determined to serve his customers the finest burgers and shakes in the business. Today, Steak ‘n Shake remains the better burger leader, serving premium 100% beef steakburgers, hand-dipped milkshakes, thin crispy fries, and more. Steakburgers are made without preservatives or artificial ingredients, topped with fresh produce, and always hand-crafted to order.
Chain known for steakburgers & milkshakes offering a dinerlike space with retro flair.
Address and Contact Information
Address: 2209 Oakton St, Evanston, IL 60202
Phone: (847) 424-0111
Website: https://www.steaknshake.com/
Menu Photos
Order and Reservations
Order: Order online
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Steak n Shake | Steakburger & Homemade Milkshakes
MENU. PRINTABLE MENU · NUTRITION & ALLERGENS · SEED OILS; SPECIALS. Half Price Happy Hour. SHOP. BEEF TALLOW · HATS · REWARDS · ABOUT US · CATERING …
Steak ‘n Shake Delivery Menu | 2209 Oakton St Evanston – Grubhub
Combos · Bitcoin Meal · Original Double Steakburger with Cheese Combo · Double Steakburger Double Cheese Combo · Frisco Melt Combo · Single Steakburger with Cheese …
Steak ‘n Shake, 2209 Oakton St, Evanston, IL 60202, US – MapQuest
Get more information for Steak ‘n Shake in Evanston, IL. See reviews, map, get the address, and find directions.
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Reviews
Ranis Thomas III
I wanted to try something different today after coming from the gym so I stoppped by Steak & Shake. The Garlic Double Cheesburger was very good. If you like garlic like I do, I would consider trying this burger. The fries were a bit salty but the banana shake was delicious and I will definitely come back to try different flavors.
… moreZuhayr
Walked in and place was a bit busy, not surprising. Floor was clean, nothing broken, and staff were nice. We ordered two cookie dough shakes and one cookies and cream shake. Very good price. However, someone ordered a big meal after us and received their order before us. Shakes were good, very creamy. Would recommend.
… moreKris Rhodes
I stopped going here years ago because the quality and service went down. But I went to the drive thru yesterday and was pleasantly surprised. The food was hot and fresh, came out sooo quickly, and the icing on the cake was the FANTASTIC service from Santashia. She was so pleasant, polite, and professional looking. Also her nails were fabulous.
… moreLelani Vasquez
I ordered a Nutella milkshake as I normally do and when I tasted the whipped cream while waiting on my food I unfortunately came to realize that my whipped cream tasted and smelled spoiled I kindly let the the lady at register know and she insisted there was no possible way it could be spoiled I repeatedly asked her just to smell it so she knew what I meant and she refused. So beware when getting milkshakes seeing as they don’t care if they’re giving out bad whipped cream. I work in the food industry I understand things like this happens but it’s disappointing and worrisome to know that because this lady was being stubborn and just wouldn’t see what I was talking about and that other people are going to get bad whipped cream or according to her “a different taste” smh. Now I must go back to work with a sour stomach.
I also gave her the milkshake to get a new one instead she just took the whipped cream off and left some behind. Ew
… moreI also gave her the milkshake to get a new one instead she just took the whipped cream off and left some behind. Ew
G Rodriguez
Overall good experience eating at steak ‘n shake, the burgers and fries were good. The food was reasonably priced. I wish there would be more steak ‘n shake instead of the Golden Arch restaurants.
… moreDavid David
I have never experienced customer service this bad in my entire life, and that says a LOT.
I ordered food from Steak ’n Shake, only to get home and realize part of my order was completely missing. Simple mistake, right? Nope. It turned into a nightmare the moment I went back.
The manager—who said her name was Elizabeth (or maybe that wasn’t even her real name, who knows)—was unbelievably rude, dismissive, and disrespectful from the second I spoke to her. Instead of apologizing for THEIR mistake, she immediately demanded a receipt like I was trying to scam a missing burger. Zero professionalism. Zero accountability.
No apology.
No offer to remake the food quickly.
No compensation.
Not even basic human decency.
Her attitude was nasty, cold, and completely uncalled for. I was treated like an inconvenience for pointing out THEIR error. This wasn’t just bad service—this was straight-up hostile and embarrassing behavior from someone who is supposed to be a manager.
If this is the kind of person running the place, it explains everything. A manager sets the tone, and the tone here is don’t care, don’t respect customers, and definitely don’t fix mistakes.
I will never come back to this location again, and I strongly recommend others do the same unless you enjoy being talked down to and treated like trash over a missing burger. This was hands-down the worst fast-food experience I’ve ever had.
Absolutely unacceptable.
… moreI ordered food from Steak ’n Shake, only to get home and realize part of my order was completely missing. Simple mistake, right? Nope. It turned into a nightmare the moment I went back.
The manager—who said her name was Elizabeth (or maybe that wasn’t even her real name, who knows)—was unbelievably rude, dismissive, and disrespectful from the second I spoke to her. Instead of apologizing for THEIR mistake, she immediately demanded a receipt like I was trying to scam a missing burger. Zero professionalism. Zero accountability.
No apology.
No offer to remake the food quickly.
No compensation.
Not even basic human decency.
Her attitude was nasty, cold, and completely uncalled for. I was treated like an inconvenience for pointing out THEIR error. This wasn’t just bad service—this was straight-up hostile and embarrassing behavior from someone who is supposed to be a manager.
If this is the kind of person running the place, it explains everything. A manager sets the tone, and the tone here is don’t care, don’t respect customers, and definitely don’t fix mistakes.
I will never come back to this location again, and I strongly recommend others do the same unless you enjoy being talked down to and treated like trash over a missing burger. This was hands-down the worst fast-food experience I’ve ever had.
Absolutely unacceptable.
Wendy Vine
Steak ‘n Shake is delicious. Don’t sleep on it. This is the best one I’ve ever been to.
… moreMaxx Roti
Orignal post:
Stopped in for a milkshake a bit late around 10pm, and although I simply ordered a shake in a rather empty store, it still took over 10mins to get my shake. Idk seemed a bit slow paced from the crew working that shift.
Edited: visited again dine in, around 6pm, had a fine visit, the lobby was a bit dirty but staff seemed busy in the kitchen.
… moreStopped in for a milkshake a bit late around 10pm, and although I simply ordered a shake in a rather empty store, it still took over 10mins to get my shake. Idk seemed a bit slow paced from the crew working that shift.
Edited: visited again dine in, around 6pm, had a fine visit, the lobby was a bit dirty but staff seemed busy in the kitchen.
Carm A
Pretty good. The fries are so good! Love the shoe string style.
Only thing the manager got mad we arrived in a large group. But we all ordered separately & we were patient. So what’s the big deal? You don’t want our business?
Plus some just ordered milk shakes.
Anyway I like the check out service. Really easy.
… moreOnly thing the manager got mad we arrived in a large group. But we all ordered separately & we were patient. So what’s the big deal? You don’t want our business?
Plus some just ordered milk shakes.
Anyway I like the check out service. Really easy.
James C.
Went here earlier today, burger was good, but the frys were so greasy. Just so greasy that I didn’t even eat them and it’s still bothering me hours later like I stuck my face in grease. I haven’t eaten Steak n Shake for a while and probably won’t be back if this is where they are at now.
… more