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Steak ‘n Shake, a classic American brand, was founded in 1934 in Normal, Illinois by Gus Belt who pioneered the concept of premium burgers and milkshakes. For over 85 years, the company’s name has been symbolic of its heritage. The word steak stood for steakburger. The term shake stood for hand-dipped milkshakes. Gus was determined to serve his customers the finest burgers and shakes in the business. Today, Steak ‘n Shake remains the better burger leader, serving premium 100% beef steakburgers, hand-dipped milkshakes, thin crispy fries, and more. Steakburgers are made without preservatives or artificial ingredients, topped with fresh produce, and always hand-crafted to order.
Chain known for steakburgers & milkshakes offering a dinerlike space with retro flair.
Address and Contact Information
Address: 1445 N 21st St, Newark, OH 43055
Phone: (740) 364-1504
Website: https://www.steaknshake.com/locations/oh-newark-north-21st-street/
Menu Photos
Order and Reservations
Order: Order online
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Newark – North 21st Street – Steak ‘n Shake – Order Online
Newark – North 21st Street. 1445 North 21st Street, Newark, OH 43055. Pickup. ASAP. Pickup Closed • Opens Tue at 10am EDT.
Steak n Shake | Steakburger & Homemade Milkshakes
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Reviews
Jen Bourne
When We arrived there was only one other couple in the restaurant and I believe only one car in the drive-through. We ordered our food through the kiosk and set down. It was 11:56 AM when we ordered we did not get our food till 12:24 pm!!! We only ordered A Western burger and a bacon cheeseburger and two fries. We did not order any kind of desserts. It was very frustrating to have to wait 30 minutes when they had no customers. When we did get our food, it was good but the onion rings were grease soaked and the Bacon cheeseburger had no bacon on it. When we went to ask for bacon for the baking cheeseburger, they gave us one small piece to put on it . Employees were friendly. The restaurant was clean.
… moreScott Keene
Absolutely great, the new manager has turned the restaurant around, super clean and great food and service!
… moreJason Green
We have not stepped foot in this place for years. That being said; this is the best “fastfood” I have ever had. It may be a fluke, but our food was AMAZING! The restaurant was clean, the restrooms were clean.
You order at the kiosk, find a seat and wait for your name to be called. It’s different but very efficient. I must say that, we will be back to make sure this wasn’t a fluke. Phenomenal!
… moreYou order at the kiosk, find a seat and wait for your name to be called. It’s different but very efficient. I must say that, we will be back to make sure this wasn’t a fluke. Phenomenal!
Lisa Carkin
I am a Dasher who picks up food here all the time as well as eating here. The service is absolutely amazing. The food is amazing as well. Evan and Jen are so amazing their hospitality they greet everybody when they walk right through the door always have a smile on their faces, they run such a clean and well-maintained restaurant And the staff follow right behind them. I have never seen such a clean steak ‘n Shake nor have I seen one run with such high energy smiles on faces every time you walk in Jen is so easy to talk to. She always chats with you while working the grill or anything that she’s doing for that matter as well as Evan you guys totally rock people might complain. The service is somewhat slow, but at least you get fresh food that’s what they strive for And the quality of the food. Sometimes the quality and service is worth the weight.
… moreKoalCid
Perfection every time. Fresh, hot and made to order real food. Nice staff. New dining room and ordering are simple. I love it. Excellent for gluten free and carnivore folks
… moreAudri Walker
The girl working the drive thru on 11/19/2025 at 1pm made my whole day. She was extremely nice and even complimented me. She took my order promptly and politely. My milkshake was very good! Thank you for being a ray of sunshine!
… moreMeng Thao
Nice restaurant. Tables and chairs not all that clean.
Service was okay. Self order and pick at counter. The design of the restaurant blocks the kitchen and employee from the customers. It’s difficult to get anyone’s attention back there. Poor design. No customer interactions. Dated structure and I’m to say, probably not a lasting culture.
Food was good. Shake is awesome. I think using the app is quicker and makes ordering easier. Will I go again, I think so.
… moreService was okay. Self order and pick at counter. The design of the restaurant blocks the kitchen and employee from the customers. It’s difficult to get anyone’s attention back there. Poor design. No customer interactions. Dated structure and I’m to say, probably not a lasting culture.
Food was good. Shake is awesome. I think using the app is quicker and makes ordering easier. Will I go again, I think so.
Jeremy D
A complete waste of what use to be a great place. We had never been being from Alabama. I was actually kind of looking forward to it after seeing the 50s style commercials. We showed up at 11am. 1 girl working the whole place. Tables and counters were nasty. Floor was nasty. The food was thrown together which is understandable with one person working. The buns on the burger were crumbling apart and soaked in grease. They were out of shake mix.. yes steak n shake out of shakes. It was honestly sad. Someone could revamp that place and make it a nice fun 50s style spot again for just a little time and effort. But it was no different than all other fast food places that hadn’t been cleaned it months. I don’t usually leave bad reviews but I hope maybe the owner may see enough of us and realize how kool a 50s style Americana fast food spot it could be. I realize now why 1 girl was working by herself because nobody goes there anymore from how it looked. It was horrible. Hopefully one day the owner will care enough or sell to someone who does to bring it back to the place you can tell it use to be by looking at pictures. Thanks.
… moreAlex OToole
Update: I always give a second chance as everyone deserves one. This visit food was still great as suspected and the wait time was only 10 minutes. This is a much better much more respectable fast food experience. Thanks
Original review: I waited 37 minutes to get 2 burgers and 2 fries. Full house but 95% came after we were there and we made a simple mobile order. This worst part is we asked 4 times if there was a miscommunication or problem and the staff said “they were working on it”. We decided after waiting 20 minutes to place a second order since we were the only ones not eating and it was out in 8 minutes food served.
… moreOriginal review: I waited 37 minutes to get 2 burgers and 2 fries. Full house but 95% came after we were there and we made a simple mobile order. This worst part is we asked 4 times if there was a miscommunication or problem and the staff said “they were working on it”. We decided after waiting 20 minutes to place a second order since we were the only ones not eating and it was out in 8 minutes food served.
John Mcdaniel
They no longer have waiters and use kiosk for in store dining. But the very limited staffing were very friendly, worked hard and asked many times if our food was ok. Loved the steak burgers, but the chili was not great. To be honest we almost left when we saw the kiosk was the only way to order. Oh by the way credit card only.
… more