Steak ‘n Shake

  4.2 – 1,458 reviews   • Hamburger restaurant

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Steak ‘n Shake, a classic American brand, was founded in 1934 in Normal, Illinois by Gus Belt who pioneered the concept of premium burgers and milkshakes. For over 85 years, the company’s name has been symbolic of its heritage. The word steak stood for steakburger. The term shake stood for hand-dipped milkshakes. Gus was determined to serve his customers the finest burgers and shakes in the business. Today, Steak ‘n Shake remains the better burger leader, serving premium 100% beef steakburgers, hand-dipped milkshakes, thin crispy fries, and more. Steakburgers are made without preservatives or artificial ingredients, topped with fresh produce, and always hand-crafted to order.

Chain known for steakburgers & milkshakes offering a dinerlike space with retro flair.

✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out Steak 'n Shake 38242

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Order: Order online

steaknshake.com

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Related Web Results

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Reviews

Michael
I got a large number 5 combo, the burger looks like it was run over by a truck, and the fry container was only half full.

Quality control is seriously lacking at this place.
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cebee gilmer
The manager is very sweet and kind. You order off the kiosk and they greet you when you first walk in. All around the staff is amazing and the atmosphere is very welcoming. Definitely 10/10 recommend this location in specific.
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Full time explorer RV living (Living on the road!)
Chantel worked the dinning are hard, cleaning up and asking if guest needed anything refill ketchup anything! There’s no cashiers you have to order your own food, but they definitely take care of you after you get your food and you’re sitting down and eating. The food was hot and delicious and the service was amazing.
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Breanna Cozart
Good food! We got grilled cheese and cheese fries followed by a Reese cup shake to split! The shake was a little thin to my liking. The best part was probably the fries.
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Hayden Padgett
Good food as expected. No cashiers, they only have self service kiosks. The building could have been a bit cleaner in my opinion.
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Caitlin Nelson
Food was delicious! The team cooking behind the counter was awesome! Fresh food! But the restaurant was kind of dirty. Which was surprising. But the reason I am not giving full stars is because the manager is weird, she kept coming over to talk to my husband and kept trying to get his attention, she is an older woman. Then when SHE messed up our order she blamed the young adults working behind her. (I had to repeat it to her several times) we’ve been back since and had other great experiences she just gives off the creeps. If I were her I would focus less on the mail customers and more on how she presents her self. Grungy dirty clothes doesn’t not look good as a supervisor of an establishment. Young adults or teens in the kitchen were fast and thorough.
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Z goose
Great service! The food came out fast and the burgers were great. The tables weren’t very clean but other than that good experience.
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LINDA HOLT
No waitresses just a kiosk. Did not like that. The staff ignored 2 very nice ladies asking for help with the kiosk, so I went up and helped them. . Another older couple had trouble ordering. The kiosk system is so impersonal. The food was good.
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Rick Cardwell
Are you kidding me? Wow! I live in DC spending the weekend at our lake house and I’ve had the best overall experience in customer service ever. Nicole from New York is a star as a business person with lots of employees I would give anything for them to be be fast, pleasant, helping at every turn! This should be a 6* review!! If I open a business in Paris one day, I would attempt to hire her. Don’t take this talent lightly. A Star, who exceeded all expectations.
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Gloria Page Realtor
Chantel Pillow was amazing to watch ! She cleaned up the spill, cleaned the tables, served the food & helped people order at lightning speed all with a smile on her face! Every business needs a Ms Pillows! I left her a tip ~ just watching her made me tired :). Great job !!!
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