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Steak ‘n Shake, a classic American brand, was founded in 1934 in Normal, Illinois by Gus Belt who pioneered the concept of premium burgers and milkshakes. For over 85 years, the company’s name has been symbolic of its heritage. The word steak stood for steakburger. The term shake stood for hand-dipped milkshakes. Gus was determined to serve his customers the finest burgers and shakes in the business. Today, Steak ‘n Shake remains the better burger leader, serving premium 100% beef steakburgers, hand-dipped milkshakes, thin crispy fries, and more. Steakburgers are made without preservatives or artificial ingredients, topped with fresh produce, and always hand-crafted to order.
Chain known for steakburgers & milkshakes offering a dinerlike space with retro flair.
Address and Contact Information
Address: 16201 N Dale Mabry Hwy, Tampa, FL 33618
Phone: (813) 908-1567
Website: https://www.steaknshake.com/locations/fl-tampa-n-dale-mabry-highway/
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Order and Reservations
Order: Order online
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Tampa – S Dale Mabry – Steak ‘n Shake – Order Online
Tampa – S Dale Mabry. 2315 S Dale Mabry, Tampa, FL 33629. Pickup. ASAP. Pickup Closed • Opens Sat at 10am EDT. This location is in a different time zone …
Steak n Shake | Steakburger & Homemade Milkshakes
MENU. PRINTABLE MENU · NUTRITION & ALLERGENS · SEED OILS; SPECIALS. Half Price Happy Hour. SHOP. BEEF TALLOW · HATS · REWARDS · ABOUT US · CATERING …
LOCATION | Steak ‘n Shake
Florida, Georgia, Hawaii, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi …
Reviews
HOLLY W
This could potentially be a really good steak and shake. The problem is a lack of staff. This is an ongoing problem with this location. At most there are three individuals running drive-thru, online orders, inside counter take-out and sit down customers. In general after approximately 4:00 p.m. on a regular basis there is only one person running the whole entire business. During my visit a family came in and just wanted shakes; I also had ordered a shake after my meal. 30 minutes later no shakes. There were also five people waiting at the counter for their orders which had been there approximately the same amount of time. There were two drive through customers waiting and another to sit down customers waiting on their meals as well. I don’t know if the person who was handling the entire store by their self was a regular employee a manager or possibly even the owner. With this type of situation what is the owner thinking… is it that impossible to hire people are they paying very low wages or what is the problem. The good news is the restaurant was extremely clean bathrooms & everything. The food that finally got to us was great tasting after having to send it back a couple of times because we were giving the wrong items. Mr Owner You’ve Got to Do Better. Sincerely, 50 yr Steak and Shake fan.
… moreThe Culinary Auditor
I had high hopes for this Steak ’n Shake, but unfortunately, this location is in desperate need of better management. Let’s start with the kiosks. The screens are so reflective that you can barely see what you’re ordering. I had to angle myself just to make out the menu options, which was beyond frustrating. And then, at the end of the order, it prompted me to leave a tip—for a machine? This excessive tipping culture has gone way too far.
When the food was ready (which was at least decent), the employee who brought it out acted completely disinterested—rude, dismissive, and barely acknowledged us. It’s like they were annoyed that they had to do their job.
But the real disaster was the restroom. Urine all over the floor, and instead of actually cleaning it, someone just threw down a couple of “wet floor” signs and called it a day. The urinal was clearly out of order, yet there was no sign indicating that, so it just sat there, full of stagnant urine. Absolutely disgusting.
This location screams laziness. From the lack of cleanliness to the indifferent staff, it’s clear that nobody here takes pride in their work. Get a new manager or shut this place down.
… moreWhen the food was ready (which was at least decent), the employee who brought it out acted completely disinterested—rude, dismissive, and barely acknowledged us. It’s like they were annoyed that they had to do their job.
But the real disaster was the restroom. Urine all over the floor, and instead of actually cleaning it, someone just threw down a couple of “wet floor” signs and called it a day. The urinal was clearly out of order, yet there was no sign indicating that, so it just sat there, full of stagnant urine. Absolutely disgusting.
This location screams laziness. From the lack of cleanliness to the indifferent staff, it’s clear that nobody here takes pride in their work. Get a new manager or shut this place down.
Albert
Today February 8 evening I ordered through drive thru but before I pay I asked the host if I can change the size of the fries bigger since we love it, she said no with a very bad attitude. I Asked her again why not, I didn’t pay yet why she cannot change it. I’m just asking if I can have the fries bigger size I will pay for it anyway. She said No with more bad attitude. So I gave her my card to pay. I asked her name , she said no again and commanded me to just go to the stop sign and she closed the window on me . I went inside the store and talked to the manager Mr Brouke I hope I spelled it right. While I’m talking to him about how rude Tina is , Tina is making faces on me like a bad kid showing her tongue out. The manager saw it and told her to go to the back. We love Steak ‘n Shake.we’ve been eating there for years before it closed and now that it’s opened again. The manager said sorry for what happened and told me that he already reprimanded her. I asked him if her name is Tina as written in the receipt, he said yes Tina. I hope that she changed her attitude or else customers will not buy there again. She should not treat customers with very bad attitude. We hope for the Steak ‘n Shake to be successful. Please make sure that you get employees with good manners and customer service. Please monitor your employees and make sure that they will take care of the customers properly and with respect.
… morejacob mcfadden
This is not my local steak and shake. I went here for the first time with my daughter today and we were surprised when we got the wrong order. My daughter’s burger was missing bacon that we paid extra for. No biggie it was on my burger even though I don’t order bacon on mine. Mine was supposed to be a double and it was a single…I normally never leave bad reviews but after all that I found a hair in my fries. I instantly lost my appetite and I will never be back to this location.
… moreJay Ro
Great customer service. Drive-thru moved very efficiently. The milkshakes here are the best!!!
… moreRushカラーP
I’ve gone to this location for about a decade now ever since I was a student at Gaither across the street. Back then the service was so nice, waiters remembered your name, the atmosphere was beautiful. Post-renovation, the interior is cold and corporate in comparison. Their switch to beef tallow is the sole saving grace as to why I keep ordering.
However, the employees have been absolute trash since the renovation. Backed up drive-thru, swearing employees, constantly messed up orders (almost guaranteed), etc. What got me to write this review is the fact that they never communicate when an item on any ordering app is unavailable. They don’t update the app to reflect inventory either. (Getting a Chili 5-Way ever since the renovation has been like hunting a mythical creature)Not only that, but when I went to pick up my order, they told me to just use a non-existent refund button on the Steak ‘n Shake app instead of processing the refund themselves. They even forgot a drink, and when I walked back in to ask about it, the employee just pointed at the drink fountain and told me my drink was there and to go get it myself, when it was THEIR fault for forgetting it in my pick-up order to begin with. Absolutely abysmal service.
… moreHowever, the employees have been absolute trash since the renovation. Backed up drive-thru, swearing employees, constantly messed up orders (almost guaranteed), etc. What got me to write this review is the fact that they never communicate when an item on any ordering app is unavailable. They don’t update the app to reflect inventory either. (Getting a Chili 5-Way ever since the renovation has been like hunting a mythical creature)Not only that, but when I went to pick up my order, they told me to just use a non-existent refund button on the Steak ‘n Shake app instead of processing the refund themselves. They even forgot a drink, and when I walked back in to ask about it, the employee just pointed at the drink fountain and told me my drink was there and to go get it myself, when it was THEIR fault for forgetting it in my pick-up order to begin with. Absolutely abysmal service.
Nunya Beezwax
Steak N Shake has always been of my favorites. But, this location leaves a lot to desire. The dining area was reasonably clean. The service was adequate. But the food? Complete disaster. My burger had lettuce on it with black rotten spots and brown edges. I asked if the had any lettuce that wasn’t rotten and the reply I got was ” its supposed to look like that”. I said this lettuce is rotten. I know what rotten lettuce looks like. This is rotten. Do you have any fresh? The server said all of it looks like that and removed it from my burger. The fries tasted like they were cooked in burnt oil. I ended up throwing most of thr meal in the trash.
… moreDariel M
Thank you Jared for your excellent customer oriented service and btw burger was delicious. First time I ever had Steak ‘n Shake and was amazing.
… moreJosh Blight
I don’t live too close to this location, but my guy in the drive thru makes me want to come back anyway. Great attitude, great service. Props to you, man.
… moreJohn Baron
I’ve always had a great experience. Always so kind, thoughtful and never had an issue eith my order. Love the food
… more