3.9 – 3,376 reviews • Hamburger restaurant
Steak ‘n Shake, a classic American brand, was founded in 1934 in Normal, Illinois by Gus Belt who pioneered the concept of premium burgers and milkshakes.
For over 85 years, the company’s name has been symbolic of its heritage. The word steak stood for steakburger. The term shake stood for hand-dipped milkshakes. Gus was determined to serve his customers the finest burgers and shakes in the business.
Today, Steak ‘n Shake remains the better burger leader, serving premium 100% beef steakburgers, hand-dipped milkshakes, thin crispy fries, and more. Steakburgers are made without preservatives or artificial ingredients, topped with fresh produce, and always hand-crafted to order.
Chain known for steakburgers & milkshakes offering a dinerlike space with retro flair.
✔️Breakfast ✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery
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order.steaknshake.com
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LOCATION | Steak ‘n Shake
Florida, Georgia, Hawaii, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi …
Reviews
Jen
I went through the drive-thru at lunch time. Very little wait time. Staff was not very personable. The food was disgusting. It was a soppping greasy mess. I ordered the fresco melt with no fresco sauce. I assumed it would be like a Patty melt. The bread was barely toasted and sopping with grease. For my first time experience with steak and shake, it’s a No for me.
… moreE “E” Hollon
A small cat named Ash was once separated from his home, wandering alone into a vast, whispering forest. The trees towered above him, and strange sounds echoed through the night. Hungry and afraid, Ash curled beneath a fallen log, certain he wouldn’t survive. That was when a gray wolf with calm, watchful eyes found him and, instead of turning away, chose to protect him.
The wolf, called Kael, brought Ash into her pack. Though the cat was smaller and weaker than the wolf pups, he learned quickly. Kael taught him how to listen to the forest, how to move silently, and how to be brave without being reckless. Ash learned to run with the pack, to read tracks, and to trust his instincts, even when fear crept in.
As seasons passed, Ash grew strong and confident. He trained every day, sharpening his claws, leaping across rocks, and practicing balance along fallen trees. The wolves respected him—not for his size, but for his determination and loyalty. Ash learned that being a warrior wasn’t just about strength; it was about protecting others and standing firm when things were hard.
One day, when danger threatened the forest, Ash stood beside the wolves, fearless and proud. No longer a lost kitten, he had become a mighty warrior in his own way, shaped by the wild and raised by the pack that had become his family. And though he was a cat, his heart beat with the courage of a wolf.
This review was approved by my cat!
… moreDonavan Palma
Myself and my family havent been to steak n’ shake in years. We havent necessarily had a good experience that is UNTIL we got to this location. They embody the very essence of steak n’ shake. Food was fresh, service was on point, and atmosphere was perfect. We will definitely be coming back with more friends and family.
… moreCurry Olayemi Sarah
I enjoyed the meal at Steak n Shake.The food came out fresh juicy. We got 2 steak burger, milkshake 2 sodas drink. The burger is delicious and the milkshake was rich and creamy. I will visit next time I’m passing by.
… moreAmber Goode
Haven’t been in awhile, but it’s always been a favorite! Just went last week and dined in with my brother who was visiting. Food was delicious and hot, we got shakes after and they also were delicious! I’m glad they came with actual thick straws! The kids ate all their food so that is 2 thumbs up for me. We got everything from burgers to chicken fingers and those tasty fries! The price was alot easier for me as a mom of a big family than other restaurants have been lately! So definitely will have to come back, sooner rather than later! My brother said, man I forgot I really like their food when I lived here!
… moreLonnie
I’ll start by saying I’m trying to support this place with them switching to tallow. But get some competent people working here and get some freaking waiters. This kiosk is bs and trying to scan to get you drink is stupid and always seems to be issues with that. This company makes enough money you don’t need to cut back this much!
… moreLee
This was the best Steak and Shake experience ever. The owner at this location is fantastic and truly cares about his business and it’s customers. They have gone to a kiosk style ordering system and he came out and explained everything about the system, including how you get your drink. It’s a QR code.
The food came out quickly, exactly how it was ordered and hot. It looked like someone took pride in making the burger and putting it together. Great cheerful energetic management leads to happy employees, high moral and a great experience…
GO EAT HERE
… moreAllison (RisenWolf)
This location has nothing wrong with their food… but the bathrooms (women’s) were horrible! It’s so disappointing to see what Steak and Shake is now compared to how it was. I miss the old Steak and Shake with service and a classic feel. It’s a shame that we won’t get that experience back. The food still tastes pretty much the same as it always has. The shakes are still really good! But I know the restaurant would be more packed and full of life if there still was table service. You have to use a QR on your receipt just to get a drink refill. That is also capped on how much you can get. You don’t interact with anyone to place an order, it’s all at the kiosk. Kiosks ask you to tip. Do you tip at McDonald’s? No. Same type of service, same response. It’s a shame that the company won’t go back to what made them a diner and not a run of the mill fast food place.
… moreBryce Aschenbrenner
Best fast food restaurant in Jacksonville, hands down. Always extremely clean, staff is friendly and attentive, and the food is unbelievable. Best burger I’ve had anywhere in the city. Always enjoy stopping in
… moreJf Bryant
Tonight I went to Steak n Shake in Orange Park, Fl. I ordered my food for my family through the drive thru. Of course when I got home something was missing off of my order. I was a little upset cause I wanted a packet of honey mustard sauce which I was told it 54 cents. I was like I just spent $36 and I had to pay for that. Not that they missed a $12 item from my bag. But after I returned. The manager was apologetic and son nice, showing great customer service I was shocked. He defused the situation instantly. He got my order correct. I got 2 complementary milk shakes, and 2 brownies, as well as 2 honey mustard packs. So Here’s a big shout out to the manager ( Mike ) keep up the the great customer service… corporate needs to take notice. Guys like this keeps your company afloat… ( J. BRYANT )
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