Steak ‘n Shake

  3.5 – 2,704 reviews   • Hamburger restaurant

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Steak ‘n Shake, a classic American brand, was founded in 1934 in Normal, Illinois by Gus Belt who pioneered the concept of premium burgers and milkshakes. For over 85 years, the company’s name has been symbolic of its heritage. The word steak stood for steakburger. The term shake stood for hand-dipped milkshakes. Gus was determined to serve his customers the finest burgers and shakes in the business. Today, Steak ‘n Shake remains the better burger leader, serving premium 100% beef steakburgers, hand-dipped milkshakes, thin crispy fries, and more. Steakburgers are made without preservatives or artificial ingredients, topped with fresh produce, and always hand-crafted to order.

Chain known for steakburgers & milkshakes offering a dinerlike space with retro flair.

✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery Steak 'n Shake 29730

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steaknshake.com

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Reviews

Quartnee Ess
First time eating at this restaurant. I came for a shake but ended up getting a combo instead. This was the BEST burger and fries I’ve ever had. I will certainly return!
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Wes Green
We were so lucky! Drove nearly 2 hours. This is the closest open Steak and Shake to us. Just after we ordered their system crashed!!! The manager and her helper were so friendly! The store was very clean.
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Kristen Reagan
Stopped during travel on the way home. My husband went in to get take out. It probably took 45 minutes to get food. I understand places get short staffed but apparently no apology, no communication, and when asked for a reduction in cost, they said they couldn’t offer a refund as the general manager wasn’t there. When we want a quick bite traveling home for the holidays, we expect a lot better. Af least my food tasted good, though not the fries weren’t that hot. Disappointing. Won’t come back here.
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Lisa Edwards
Absolutely turned around by new ownership / management! My father-in-law and husband decided we would go to Steak ‘n Shake. I was hesitant because of previous experiences. However, with this new ownership in place, I can attest to an amazing experience. Great service, tasty burgers and fries. My father-in-law enjoyed a delicious Strawberry milkshake. Prices are fantastic and the ordering system and self serve fountain drinks are wonderful. If you have not visited in a while, go and give it a try. Photos take during two different visits just before it got busy. The drive through was quite busy. If there is any issue, the floor does seem very slippery once you get inside. Be careful!
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KUSH DRIVER
First Customer of the DAY!!! This location is Fresh, Clean, and Great Customer service.
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Mechelle Chen
Used to go to Steak & Shake’s very frequently as a child but moved for college and couldn’t find one nearby ;-;

Still delicious food & milkshakes, the fry seasoning is still an amazing addition. They are now fully modern with tablet ordering, picking up at counters & less interaction with servers (no complaints tho).
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Wet Sofa
For a place that calls itself fast food, its service is anything but fast. Kiosks are available to order from inside to make things more efficient, but you will end up waiting over 30 minutes to get just parts of your order. Seems to be a common experience, as other patrons inside were waiting for long times and still receiving the wrong items or missing items from their order. Food itself was mediocre at best. The burger and tenders both tasted stale; the tenders having hard dry and spongy texture, while the burger was lukewarm on hard bread. The best thing that was served to me were the fries. Inside of the dining room was dirty, with trash and crumbs remaining on dining tables and debris still on the floor. You probably would have a better dining experience at the Circle K across the street. This location has many ways to go to improve.
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André Bond-Daubigny
The guy helped us with the kiosk order. He was nice.
The food was flat, including the new flavored fried. My primal urge was to get up and walk out of here but who would notice? No one here on a Saturday night.
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No Name
Ordered food through Uber Eats and it was missing an item. Tried reaching the driver to no avail. Attempted several times letting it ring for about 5 minutes each time without any success from the store picking up the phone. I was just trying to see if the driver snatched it or if it was a mistake on the restaurant part.
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Rita Fernandez
I use to love Steak ‘n Shake. My husband and I were hungry tried to find something affordable and good. We decided to go to Steak ‘n Shake and grab some food.
We walk in and it’s a kiosk. So that was different then for 2 combos and 4 sides of the awesome cheese sauce and 2 milkshakes was $40.00 on top of a tip. For what we get our own stuff now.
Well after that we sit down to eat and they didn’t even fill up the cheese cups that were $1.19 each is outrageous. Pictures to show the burger was so salty and so was the cheese. Well no longer my favorite. Never again.
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