Starbucks Coffee Company

  4.3 – 405 reviews   • Coffee shop

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Come on in, stay awhile at our welcoming Starbucks coffeehouse in University Place. Savor brewed coffee, tea, espresso, Cold Brew, Refreshers, and seasonal favorites, alongside quality breakfast and lunch sandwiches, wraps, egg bites, and a variety of pastries and bakery favorites. Take a moment to relax with comfortable seating and free WiFi. Explore the menu and order ahead in the Starbucks app or on our website. Plus, join Starbucks® Rewards to earn Stars toward free drinks and food, receive personalized offers, and enjoy exclusive member benefits. Since 1971, Starbucks Coffee Company has been dedicated to ethically sourcing and roasting highquality arabica coffee, bringing the Starbucks Experience to life in every cup.

Welcoming coffeehouse with handcrafted coffee, espresso & tea, plus breakfast, lunch & pastries.

✔️Breakfast ✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery Starbucks Coffee Company 98466

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Reviews

Karen Todd
Today was not great. Walked in due to long drive thru line. That was a mistake. Got my drink very timely. The food…waited more than 10 minutes. Hopefully that was just a fluke. Next time drive thru. They get those orders out timely.
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Elizabeth
This location has great service, I am just commenting on the company as a whole and have sent an email to them.

I have been a customer for over 30 years and today I was reminded why I stopped drinking Starbucks a few months ago. The cost of your product has done nothing but continually increase while the quality and the value has gone downhill, especially since covid. The portions have gotten much smaller, and there are less options but everything is higher in price.

Yesterday, I ordered the new Spicy Falafel Pocket and was very disappointed. The photo makes it look like you are getting a decent size “pocket” but in reality it was literally the size of a small stack of post it notes. I cannot believe you are charging $6 for that. I am so disappointed in what the Starbucks brand has become. You have lost a lifelong customer.
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Myles Morrill
We order from this store daily, Monday through Friday, and have it delivered via doordash.

Normally, I’d let this go and leave the issues with doordash, but the last 4x we ordered, there have been issues like in these pictures.

I’d believe it was a doordash issue, except that the contents are always dried out and the packaging is sticky, which doesn’t happen when we are less than a half mile from the location.

For a company that just does coffee, this is ridiculous.

We have now opted to just buying a Keurig for the shop and will be making our own coffee because we have wasted so much money on coffee that never seems to make it to us full.

I know we are just one customer and this won’t do much of anything, but I still feel others should see what to expect from this location.

If we treated our customers like this, we would be out of business.

Do better.

ADDING DUE TO RESPONSE:

This isn’t a doordash problem. They don’t fill the order and leave it half full.

I find it hard to believe that they mess it up when all they do is pick it up in a SEALED delivery bag, that is SEALED by your staff.

Judging by your response to this review, I can now see why this problem even exists in the first place.

As opposed to taking responsibility for your employees and having the necessary conversation to correct the issue, we just pass the buck.

Good to know.
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Linda Keifer
They couldn’t make the coffee’s right. Want it to be just warm and they made it way to hot. And in the other one which was a blended caramel macchiato they didn’t put very much caramel syrup on it and they also forgot the whipped cream they did not even ask if I wanted whipped cream.
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Basmah Baiou
If there is 0 star I will choose it definitely!!Very bad customer service I got it at the drive trough today at 3:50pm,, the lady was middle age like 47-48 dusty blond hair and hazel eyes, at begging she said few minutes, after exactly 7 minutes I said hi again to order my drink, and she answered in very bad, rude way saying “ I TOLD YOU FEW MINUTES “ !!! That not professional way you talk with the customers, she needs to learn a lot of skills how to talk customers.. I left the line without order any thing this is not first time for her!! In General the previous workers in drive trough couple months ago were better than now !!!
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Anonymous
Decent location, I really don’t like how Starbucks has revamped all of their coffee shops as the interior is a lot less comfortable and more abrasive. Not very easy to sit and do work for 30 minutes but I guess people don’t do that anymore. Otherwise everyone was pretty nice, coffee was decent
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Randy Schimon
I ordered a small hot chocolate and it was made to order. But the batista put extra effort to make it look incredibly appetizing. The whip cream was coned perfectly with amazingly attractive chocolate drizzle. Thank you.
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Orlanda Marquez
Order my usual coffee light ice.
I was told I can’t have my drink because it’s considered a latte and was told sorry.
Can I get you anything else!?
No thank you i will go to Big Foot Java ty .
Course have a great day she said!!

Wow. Okay never again Starbucks location
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Karen Mateo
The most laughable excuse for paying extra for pumpkin cream cold foam; what else can you do but laugh that this was an acceptable thing to give to people. Won’t be back to this one for sure.
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Gwen Hilton
Drinks are good and the employees offer recommendations, that is, Jay and Marcus. Love these two. I had one who wouldn’t recommend anything probably because they didn’t know me unlike the shining stars: Jay and Marcus. Thank you.
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