Cristina C
Stopped by this Starbucks today and staff member Cassandra was super nice! She was bubbly & friendly and interacted with my son while we ordered. It’s rare to see such kindness these days & we really appreciated her customer service.
… moreJulian Martinez Garcia
This Starbucks always puts too much ice in iced drinks. My venti vanilla sweet cream cold brew is always full of ice. And one time in the drive thru when I ordered a venti they gave me a grande, so I politely asked for a venti (the order sticker even said venti) and they just dumped my drink into a venti cup and filled it with ice to the top. I walked into the store and told the guy I saw what he did and he got really embarrassed and remade it entirely. Super awkward situation for the both of us.
… moreDisha Aher
We ordered 2 java chip drinks. First of all they took 15 minutes to get 1 drink ready that too without whipped cream saying they are out of it (we still saw them adding whipped cream to the other orders). Later we had to go and ask them twice then got the 2nd drink. We saw them serving other orders which were placed after ours. Don’t know why this discrimination?! Wasted 20-30 minutes waiting for just 2 medium drinks. Very disappointed with the overall service!
… moreliquid metal
Came in and Rae at the register was a class act along with Francesca asked me to wait at the register she will have my coffee right up. Then I asked Francesca if she could make my bagel extra toasted after bringing it back to her she said I’ll make another one and called me over to see if the extra toasted was ok, I said perfect and just can’t say enough about the whole crew. The place was very clean warm hospitality. I wish the Soledad Starbucks were retrained by this crew starting with their shift leaders Celes in Soledad
… moreEmily Tidwell
The store manager is the kindest, nicest, friendliest I’ve ever encountered. She truly cares about her customers. This is a rare quality these days!
In addition to her top customer service. I noticed upon arriving are work she was out cleaning up trash, before she even took off her personal belongings.
Super Star!!!
… moreSamantha Alvarez
It’s super annoying when they make a drink wrong then don’t even re make it properly just swirl it around. I got the lavender foam matcha oat milk. Half the venti cup is foam I scraped it out to show how they just filled half of it up. When I asked for it to be remade and showed her how much foam there is all she did was take it away from the window and swirled it around & handed it back.
… moreA. Paschal Blumberg
AVERAGE. That is a solid avg. (The capitol lettering might feel like being sufficient might be insulting. Not so, says I! Their manner is professional, habituated, and when the habituation is challenged, a wizened 24 year old who had ‘seen some things’, reacted to the big yellow nose on my face as if it were just another new version of expression, like gender fluidity and the pronoun revolt against natural engendering, historical satire, and modern silliness in general. As was necessary apparently. The BIG question in my mind is how will their children and grandchildren rebel? At this point they will have to take a stance on reality that they do not exist within it, and prefer to not be seen or experienced while in reality ad the ‘Ghost’ living itself as the last bastion of anything anyone might be able to kick over and say down with this, this,THING, OLD AND LIKE! Perhaps choosing a lifelong cosplay as an actual lifestyle choice?!? Anyhoo, any and all jokes bounced off the aprons of these jaded, er, mean, well-trained customer service minimum wage animals that Starbucks is putting into their stores these days. They might want to perk up some or they can expect a stiff challenge from the upstart AI funbots that only need to be bought once ands serviced occasionally!
… moreKaycee R
Extremely limited parking. The place was well cleaned and cared for by friendly staff. My coffee was good but not as sweet as I requested – worth it though.
… moreAmelia M.
I came here on 7/22/22 and it was great! The lady at the register was very nice and helpful. I tried a new drink which was probably the best Starbucks drink I’ve ever had and my mom got a vanilla sweet cream cold brew which she liked as well! Overall I had a great experience!
Here is the drink I ordered:
Grande (medium) vanilla bean Frappuccino w/
-2 pumps caramel,
-3 pumps toffee,
-java chip topping,
-cookie crumble topping
It is delicious and you should try it!
… moreAlesa Lawrence
Excellent customer service. Rae and Francesca were very attentive to our orders and our request.
… more