Starbucks Coffee Company

  3.8 – 428 reviews   • Coffee shop

Social Profile:

Come on in, stay awhile at our welcoming Starbucks coffeehouse in Sausalito. Savor brewed coffee, tea, espresso, Cold Brew, Refreshers, and seasonal favorites, alongside quality breakfast and lunch sandwiches, wraps, egg bites, and a variety of pastries and bakery favorites. Take a moment to relax with comfortable seating and free WiFi. Explore the menu and order ahead in the Starbucks app or on our website. Plus, join Starbucks® Rewards to earn Stars toward free drinks and food, receive personalized offers, and enjoy exclusive member benefits. Since 1971, Starbucks Coffee Company has been dedicated to ethically sourcing and roasting highquality arabica coffee, bringing the Starbucks Experience to life in every cup.

Welcoming coffeehouse with handcrafted coffee, espresso & tea, plus breakfast, lunch & pastries.

✔️Breakfast ✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out Starbucks Coffee Company 94965

Hours

Saturday5 AM–9 PM
Sunday5 AM–9 PM
Monday4:30 AM–9 PM
Tuesday4:30 AM–9 PM
Wednesday4:30 AM–9 PM
Thursday4:30 AM–9 PM
Friday4:30 AM–9 PM

Address and Contact Information

Address: 110 Donahue St, Sausalito, CA 94965

Phone: (415) 289-0743

Website: https://www.starbucks.com/store-locator/store/14521/

Menu Photos

Order and Reservations

Order: Order online

starbucks.com

Photo Gallery

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Last Updates

Reviews

Prell Tuavale
The male cashier was polite and helpful, but the woman making the drinks was extremely rude. She refused to provide the bathroom code until after I completed my purchase, despite there already being a line at the register.

While using the restroom, the motion-sensor light turned off, leaving the bathroom completely pitch black. I had been inside for less than five minutes. I waved my arms repeatedly while still on the toilet to try to activate the sensor, but the lights did not turn back on. They only came back on once I exited the stall and walked toward the door, forcing me to go back to flush and wash my hands.

This is a serious safety hazard. A dark bathroom poses a significant risk, especially for customers with disabilities, mobility issues, or visual impairments. Combined with the rude interaction, this made for a very uncomfortable and concerning experience.
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Dennis
Since they installed the new coffee machine (2-3 weeks, I think), firstly, the wait time has increased exponentially (I order plain black coffee; before, it took less time than the payment processing time – 30-40 seconds). Secondly, the quality of the coffee is inconsistent – once it was normal, 3 times it was almost like water, I had to pour it on the ground and go Peet’s. I will gladly correct the review in the future.
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Ksenia Penkova
Great Starbucks location. Clean, cozy, and always friendly staff. Drinks are made consistently well, and the service is fast. A nice place to stop for coffee or relax for a few minutes.
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Bilal Abboushi
Review for Starbucks – Camino Alto / Donahue & 101 Location
110 Donahue St, Sausalito, CA 94965
Receipt #: 724037 | Order Time: July 11, 2025, 2:12 PM
Total: $10.50 | Store #: 9324-257804
☕️ Items: Iced Passion Tango Tea Lemonade & Mango Dragonfruit Lemonade Refresher

This was hands down one of the most disappointing Starbucks experiences I’ve had. What should’ve been a quick, simple stop turned into a frustrating and unprofessional encounter — beginning in the drive-thru and continuing inside.

Brandon, the employee at the window, rushed my pregnant wife and me through the order. I wasn’t given a chance to look at the menu or think through what I wanted. I even told him I wanted my tea sweetened, but he clearly didn’t hear or acknowledge it — just moved us along like we were a burden. His demeanor was short and dismissive, and my wife, feeling unwelcome, decided not to order any food at all.

Because my order wasn’t right, I went inside to get it fixed. Jazzy greeted me — she was more neutral, but still didn’t acknowledge the issue meaningfully. Instead, she called Brandon back over. Rather than listen, he cut me off, repeatedly asked “what’s wrong?” without actually giving me space to respond, and carried the same disrespectful tone from before.

At this point, Mar quietly stepped in and later apologized for Brandon’s behavior — which I appreciated. She was also the only person willing to provide Brandon’s name and the name of the general manager when I asked. The other two staff members appeared completely checked out — frankly, they seemed high or utterly lost in their own world. Not one of them attempted to de-escalate or fix a simple issue.

And ironically, moments later, we went to Panda Express nearby, where my wife finally got food. The drive-thru there uses AI voice ordering — and it was a smoother, clearer, more respectful interaction than the one we just had with a human being at Starbucks. My wife even joked that she felt more respected by a robot than by Brandon.

When a customer has to leave the drive-thru, come inside, and argue just to remake a drink, something is fundamentally broken. Starbucks charges premium prices — the least we expect is basic courtesy, attentiveness, and professionalism. This location failed at all three.

Starbucks corporate: This store needs intervention.

— A paying customer who expects better, and deserves it.
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Marc Scillieri
Wow. Went through the drive through to pick up my wife’s English Breakfast with 1/2 cold Almond milk and my Pikes peak. Thinking all is well we leave for the Muir wood Forrest. By the time we get there my wife takes her first sip to find out she did not have tea but coffee. This made her very disappointed and started her day off not on the right foot. Be cautious of this Starbucks. Make sure you get what you asked for because they are easily distracted. By the way when we arrived we only noticed that no one was in the drive thru and only a customer or two was in the building. So not busy. And as we pulled up they asked us to wait for a minute. Kinda weird as they were serving no one. Guess that should have been a clue for us. We went back after we visited the forest and they did make it right but no sorry, nothing. Customer service you get a 0!
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Jennifer J
Charged me and gave me a vente when I asked for a grande, handed me an extremely hot cup and then had to ask for a sleeve. (Do you want people to burn themselves???). Coffee and food isn’t as good as it used to be- feel like I could have squeezed the oil out of the muffin. I wouldn’t bother coming here again and this place might have put me off of Starbucks forever. Also- music too loud, environment too sterile, robots behind the counter. Starbucks used to be enjoyable and fun.
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Michael Witt
What a HUGE improvement in this shopping center!!!!!! New landscaping including palm trees, new pavement, towers, freshly painted buildings! Combine all that with the new Target, plenty of parking, a great view, and a convenient location right off the freeway – you’ve got a winner. Starbucks always has friendly, prompt service. Lots of glass windows so it feels bigger and more open. I understand they will be moving to a bigger space in the same center this summer, which will make it even better.

Update: the new location construction is underway! Excited to see the increased space and drive thru!

New location is open! Wide open, classy feel inside with a drive through.
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Manish Sathe
Nice and clean location. Very convenient from the shopping center as well as highway. Staff was very friendly. Large indoor seating area! There’s usual Starbucks food and drinks options.
There’s plenty of parking available or if you like there’s drivethru available as well.
The food and drink tasted pretty good and were ready really quick.
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Gerhard Hacker
⭐️⭐️⭐️⭐️ the rest of the stars for starbucks. blown away by your bio degradable cups even the cold drinks. i heard that customers are complaining. pls stay the course. currently we are drinking one credit card if micro plastic every day. it’s already in the water. ignore the rivian liberals. on the right side of history!
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Danny
Terrible service and entitled attitude. Can’t get the order right the first time and have an attitude when they have to get it the second time. Remember: your service/product isn’t free.
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