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Come on in, stay awhile at our welcoming Starbucks coffeehouse in San Antonio. Savor brewed coffee, tea, espresso, Cold Brew, Refreshers, and seasonal favorites, alongside quality breakfast and lunch sandwiches, wraps, egg bites, and a variety of pastries and bakery favorites. Take a moment to relax with comfortable seating and free WiFi. Explore the menu and order ahead in the Starbucks app or on our website. Plus, join Starbucks® Rewards to earn Stars toward free drinks and food, receive personalized offers, and enjoy exclusive member benefits. Since 1971, Starbucks Coffee Company has been dedicated to ethically sourcing and roasting highquality arabica coffee, bringing the Starbucks Experience to life in every cup.
Welcoming coffeehouse with handcrafted coffee, espresso & tea, plus breakfast, lunch & pastries.
Address and Contact Information
Address: 5321 Broadway, San Antonio, TX 78209
Phone: (210) 829-1883
Website: https://www.starbucks.com/store-locator/store/14746/
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Starbucks Coffee Company
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Starbucks Coffee Company – Driving directions – Waze
Starbucks Coffee Company. 438 E Charles William Anderson Loop, San Antonio, TX 78251, USA. (210) 681-7581 · starbucks.com/store-locator/store/6787. Closed now.
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Reviews
Marcus
I visited this Starbucks location and what I witnessed was beyond disappointing, it was genuinely alarming.
From the moment I walked in, the condition of the café was a red flag. The establishment was nearly empty (one guest outside and only a few inside), yet the interior was filthy. Tables and chairs were covered in crumbs, floors were sticky with visible spills, the napkin dispenser area was dirty, and even the restrooms were in unacceptable condition. There was no excuse for such a lack of cleanliness.
What disturbed me most, however, was the food handling I observed.
A female employee named Elaine (identified as a “Leader” on her visibly dirty apron) was preparing and warming food while another male employee (badge starting with “B”, none of the name badges were clearly visible) was making beverages. During sandwich preparation, Elaine dropped multiple plastic utensils on the floor. She picked them up and then placed one directly into the bag with a warmed sandwich for a customer. From the floor.
She then returned the remaining dropped utensils back to the counter with the supposedly clean utensils.
At no point did I observe her washing or sanitizing her hands after picking items up off the floor. Shortly after, she used a dustpan and resumed handling food with bare hands (again, without washing or sanitizing). There was no sense of urgency, no correction, and no acknowledgment that this behavior was unacceptable.
This is not a minor mistake. This is a serious food safety violation that compromises customer health and well-being. Cross-contamination like this is exactly how people get sick.
I was so disgusted by what I witnessed that I could not eat my own order.
This experience was awful and honestly frightening. Food establishments have a responsibility to uphold basic sanitation standards. What I observed today showed a complete failure in leadership, food safety practices, and accountability.
I sincerely hope management and corporate take this seriously. Customers should never have to question whether their food was handled safely.
… moreFrom the moment I walked in, the condition of the café was a red flag. The establishment was nearly empty (one guest outside and only a few inside), yet the interior was filthy. Tables and chairs were covered in crumbs, floors were sticky with visible spills, the napkin dispenser area was dirty, and even the restrooms were in unacceptable condition. There was no excuse for such a lack of cleanliness.
What disturbed me most, however, was the food handling I observed.
A female employee named Elaine (identified as a “Leader” on her visibly dirty apron) was preparing and warming food while another male employee (badge starting with “B”, none of the name badges were clearly visible) was making beverages. During sandwich preparation, Elaine dropped multiple plastic utensils on the floor. She picked them up and then placed one directly into the bag with a warmed sandwich for a customer. From the floor.
She then returned the remaining dropped utensils back to the counter with the supposedly clean utensils.
At no point did I observe her washing or sanitizing her hands after picking items up off the floor. Shortly after, she used a dustpan and resumed handling food with bare hands (again, without washing or sanitizing). There was no sense of urgency, no correction, and no acknowledgment that this behavior was unacceptable.
This is not a minor mistake. This is a serious food safety violation that compromises customer health and well-being. Cross-contamination like this is exactly how people get sick.
I was so disgusted by what I witnessed that I could not eat my own order.
This experience was awful and honestly frightening. Food establishments have a responsibility to uphold basic sanitation standards. What I observed today showed a complete failure in leadership, food safety practices, and accountability.
I sincerely hope management and corporate take this seriously. Customers should never have to question whether their food was handled safely.
Adelle Brownlee Brewer
One of my favorite Starbucks in the US! I travel a lot and I always love coming home, and going to this Starbucks. They have redone the interior and I love sitting inside in the homey atmosphere, as well as sitting outside where it’s beautiful underneath live oak trees.
Highly recommend! I drink green tea almost every day. ❤️
… moreHighly recommend! I drink green tea almost every day. ❤️
Elli Sweet
This is my almost everyday Starbucks stop. The service is usually not the best, but I’m not expecting anything above ordinary.
But today I had an absolutely awful service: I’ve arrived to a very dirty eatery, I was walking around trying to find a clean spot, ending up using my personal sanitizer to clean a little area to sit down and have my breakfast. Two employee were loud with each other, laughing and making inappropriate jokes.
While placing an order I’ve noticed how dirty was the prep area, the employee hands wasn’t the cleanest either. My food was prepped awfully sloppy, the sandwiches were slide inside the bags in a very unpleasant manner, one of the sandwiches was broken in half, toppings were all over the bag and looked very unappetizing. My beverages were both much smaller in size, and most of the hot drink was a foam. When I kindly asked a male barista to remake my beverages, he gave me a mean look and said that he can refund me instead of making a fresh cup of coffee. He should change his rude attitude and serve loyal and new customers in a better way.
Female employee was very rude, not only to me but other guests as well. I really didn’t enjoy her unpleasant attitude.
Highly dissatisfied with my experience.
My Venti beverage was not full.
… moreBut today I had an absolutely awful service: I’ve arrived to a very dirty eatery, I was walking around trying to find a clean spot, ending up using my personal sanitizer to clean a little area to sit down and have my breakfast. Two employee were loud with each other, laughing and making inappropriate jokes.
While placing an order I’ve noticed how dirty was the prep area, the employee hands wasn’t the cleanest either. My food was prepped awfully sloppy, the sandwiches were slide inside the bags in a very unpleasant manner, one of the sandwiches was broken in half, toppings were all over the bag and looked very unappetizing. My beverages were both much smaller in size, and most of the hot drink was a foam. When I kindly asked a male barista to remake my beverages, he gave me a mean look and said that he can refund me instead of making a fresh cup of coffee. He should change his rude attitude and serve loyal and new customers in a better way.
Female employee was very rude, not only to me but other guests as well. I really didn’t enjoy her unpleasant attitude.
Highly dissatisfied with my experience.
My Venti beverage was not full.
H Hinson
Great location. Love all the seating choices in this Starbucks vs many of the locations we have been to. We wish a lot of the Starbucks could have built buildings similar to this design and setup. Covered outdoor seating. Staff was friendly.
… moreBenjamin
I absolutely love this convenient location, and I have only ever had amazing service here! Orders are made quickly and staff are very attentive.
Only thing preventing me from giving this 5 stars is the very bizarre service hours. Isn’t it strange for a Starbucks (of all places) to close at 6:30-7pm? Never seen that before. I like to study late when it’s quieter and not as hot, but often end up having to leave because of the early closing time. What is driving this? Other Starbucks are open till 10pm, or even midnight!
Also, I can’t help but notice the house music is a bit loud, and I’ve noticed this at most Starbucks in San Antonio.
Overall, excellent service, but closing early every day and the loud music kind of hampers the experience.
… moreOnly thing preventing me from giving this 5 stars is the very bizarre service hours. Isn’t it strange for a Starbucks (of all places) to close at 6:30-7pm? Never seen that before. I like to study late when it’s quieter and not as hot, but often end up having to leave because of the early closing time. What is driving this? Other Starbucks are open till 10pm, or even midnight!
Also, I can’t help but notice the house music is a bit loud, and I’ve noticed this at most Starbucks in San Antonio.
Overall, excellent service, but closing early every day and the loud music kind of hampers the experience.
Huan
Howie and Josh are the best! You feel like home when you walk in to this store. Howie welcomes you with a big smile and Josh says bye to you with a god drink. I love the patio with clean tables and chairs. Highly recommend you to stop by this Starbucks.
… moreTowanda Lovegood
Came in for a Caramel frappe, 2 cake pops, and a toddler potty stop lol very friendly atmosphere and clean! I didn’t realize there is a Caramel frappe and a Caramel RIBBON frappe. I was surprised there were no crunchies and ready to cry because it had been such a hard morning. I was corrected by one woman, but then, Jack saved the day and gave me some crunchies . Made my whole morning. So thanks Jack!
… moreWhit Dee
Great Starbucks one of the best in San Antonio in my opinion. Fabulous customer service. The barista today was so kind wish I got her name. She suggested a different version of a drink I found on tiktok and thought I would like it and she was absolutely right extremely delicious she was just so nice and my drink was super yummmmmyyyyyy
… moreGunner
Very spacious interior and ample outdoor seating. Lots of parking behind the building. The staff were extremely friendly and courteous. My only complaint is I ordered a double-blended Frappuccino to reduce the amount of large ice pieces present. Instead what I got was the Frappuccino version of an iceberg at the bottom of my drink (see the photo). I’ve never had this happen before. Honestly I don’t even know how the ice maker produced this monster. Well, better luck next time Starbucks.
… morewill Sledge
Im here a few times a month and the team here is always friendly and my coffee is on point.
… more