

Come on in, stay awhile at our welcoming Starbucks coffeehouse in Crestwood. Savor brewed coffee, tea, espresso, Cold Brew, Refreshers, and seasonal favorites, alongside quality breakfast and lunch sandwiches, wraps, egg bites, and a variety of pastries and bakery favorites. Take a moment to relax with comfortable seating and free WiFi. Explore the menu and order ahead in the Starbucks app or on our website. Plus, join Starbucks® Rewards to earn Stars toward free drinks and food, receive personalized offers, and enjoy exclusive member benefits. Since 1971, Starbucks Coffee Company has been dedicated to ethically sourcing and roasting highquality arabica coffee, bringing the Starbucks Experience to life in every cup.
Welcoming coffeehouse with handcrafted coffee, espresso & tea, plus breakfast, lunch & pastries.
Address and Contact Information
Address: 13233 S Cicero Ave, Crestwood, IL 60418
Phone: (708) 824-1194
Website: https://www.starbucks.com/store-locator/store/1015737
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Order: Order online
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Starbucks – 13233 Cicero Ave, Crestwood, IL, 60418 – MapQuest
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Reviews
The lid came completely off my Caramel Ribbon Crunch Frappuccino right after leaving the drive-thru and the drink spilled all over me and throughout my vehicle.
When I returned inside to explain what happened, staff appeared dismissive and one employee laughed while I was covered in the drink. During the conversation, employees acknowledged they had been having issues with their lids that day but no one warned me when handing me the drink.
When I asked to speak with the manager, I was simply told I would be refunded and asked to leave.
Shortly after leaving, Crestwood police officers approached me stating the store reported I threatened someone, which is completely untrue and extremely humiliating.
I also had to pay $75 to have my vehicle professionally cleaned to remove the Frappuccino from the interior.
I have submitted a formal complaint with Starbucks corporate and hope the company reviews the store’s security footage and addresses how this situation was handled.
Unfortunately today I wish I never went. I went in experiencing issues with the WiFi connection to order online.
The mood of the overall staff was so dark as they were doing advertisement changes and the team lead seemed just frustrated and dismissive. I get it we all have bad mornings, but when you’re paid to give a service you have to check yourself and give the customer the best experience as we’re paying for a service.
On top of that my frapp was very watery and my cookie wasn’t warmed properly.
Safe to say I won’t be going to Starbucks again for another 39 days.
Not sure what’s happening, but this is not the team I always see.
I hope their day gets better for the sake of their sanity and the customers.
Colored hair heavy set white female morning shift