Starbucks Coffee Company

  3.5 – 100 reviews   • Coffee shop

Come on in, stay awhile at our welcoming Starbucks coffeehouse in Chicago Heights. Savor brewed coffee, tea, espresso, Cold Brew, Refreshers, and seasonal favorites, alongside quality breakfast and lunch sandwiches, wraps, egg bites, and a variety of pastries and bakery favorites. Take a moment to relax with comfortable seating and free WiFi. Explore the menu and order ahead in the Starbucks app or on our website. Plus, join Starbucks® Rewards to earn Stars toward free drinks and food, receive personalized offers, and enjoy exclusive member benefits. Since 1971, Starbucks Coffee Company has been dedicated to ethically sourcing and roasting highquality arabica coffee, bringing the Starbucks Experience to life in every cup.

Welcoming coffeehouse with handcrafted coffee, espresso & tea, plus breakfast, lunch & pastries.

✔️Breakfast ✔️Brunch ✔️Lunch ✔️Dine in ✔️Take out Starbucks Coffee Company 60411

Address and Contact Information

Address: 581 W 14th St, Chicago Heights, IL 60411

Phone: (708) 505-2656

Website:

Menu Photos

Order and Reservations

Order: Order online

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Reviews

Martha Muniz
Edit: 12/29/25
Good a couple of coffees and sandwiches after our long wait at the secretary of state.
Thank you for making our drinks just right and for the quick service.
You were able to turn our day around

Happy to finally have a starbucks somewhat close to work.

Employees are attentive.
There was one week I needed coffee everyday and would buy to go. But one time I stay and was gladly surprised with my coffee being served in a mug.
Thank u!
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Donna Guthrie
I just left the Chicago Heights location on 14th street.
Receiving great customer service can make or break an experience and for me determines whether I will return. The person operating the drive-thru was simply great. Dan was upbeat, energetic, friendly, and personable. Use him in one of your training videos for new hires.

There is actually a location across the street from where I work in Homewood. I usually get my coffee there right before work. Now, I’ll stop at the Chicago Heights location instead.
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Robert Filippi
This is now the third time at this location that my wife, Dori, has requested almond milk in my drink and instead has been given regular milk. I am lactose intolerant and have an immediate negative reaction to regular milk that lasts all day. It is a waste of time, energy, effort & money to special request almond milk, which I have never had a negative reaction to, and receive regular milk. I am disappointed to have to say that this has happened multiple times to me at this location. I have a home in Chicago Heights and am thrilled that we finally have a Starbucks location in town but these incidents encourage me to continue using Starbucks locations in other nearby towns. I will no longer patronize the Chicago Heights location unless they reach out to me with some sort of compensation/apology for the discomfort caused to both me and my wife for the results of these mistakes. Also, employees need to be more compassionate when customers come and need to use restroom facilities whether it is before or after placing an order. Sometimes there is an urgency to such a request. Please show some common decency as the emergency might be caused by a lactose intolerant person receiving the wrong milk even though the order placed shows almond milk was requested. It has happened to me multiple times at this location.
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moraima Loera
I really wanted to like this location since it’s the closest one to me..that being said I’ve given this location multiple tries and my drinks are ALWAYS wrong. They either always put my order in the system incorrectly and it’s made wrong, it tastes off like things I add to my drink (ex.peppermint) I can’t taste at all, or they never have the most basic things like cold brew or common syrups, and there was even a time I went back and forth with an employee because she was trying to tell me they never had a seasonal drink (that I’ve ordered NUMEROUS times and yes it was still in season) on the menu. Not to mention I never wait as long as I do in any Starbucks lines like I do at this specific location. I just always have bad experiences here so I won’t be going to this location anymore.
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Tonya Davis
I was getting my coffee from another “restaurant”, but decided to go to Starbucks in Chicago Heights. I was greeted with “Good morning Friend!” instead of the “Go ahead with your order” that I got from “the other restaurant that has issues with their wi-fry”. I love getting my hot beverage in the morning from Starbucks. The friendly staff start off my day with a smile!
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Sherita Hall
I ordered a latte customized to my liking, and it was absolutely perfect! The flavor was just right, and the attention to detail was incredible. But what truly made my day was the sweet message they wrote on top—”Top Notch”—a small but thoughtful touch that meant so much. They had no idea I was on my way to my Aunt’s memorial, yet their kindness brought a genuine smile to my face during a difficult time. Thank you for not only serving a great drink but also for spreading positivity in such a simple yet meaningful way! Highly recommend!
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Renee Johnson
Throw this entire crew away and start over. I order the same thing every time I go, which is often. I usually have to coach them on the way that I like my matcha. It’s not always right but I deal with it. Today was a hard ‘no’ for me. My drink was made incorrectly and instead of taking accountability or asking for clarification, the team decides to look me dead in my face and lie about why my drink wasn’t correct. I go to other locations and I don’t ever have to coach them on how to make it properly and I’m confident that they’ll make it right. This location? Not at all. Today was the straw that broke the camels back and I’ll probably never go back.

Good luck to everyone else and their orders though.
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Chay Chay
Omg me & my hubby went to Starbucks 10/30 early morning I got a medicine ball. 10/31 we went back I got a medicine ball hubby got cheese danish, I asked for extra mint. The guy at the window is awesome so personable & kind. We were there @ 5:30 maybe earlier the guy at the window told us we were the first customers of the day. It was dark in our car but as soon as the sun came up I read Good Morning on my cup in black marker, that made my day I needed that it’s the little things for me I love love love this Starbucks!!!!
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Rachel Johns
I had high hopes because they just opened but I’ll stick to my usual location at Lincoln Hwy & Cicero. My summer skies drink had NO ICE and I requested light ice. The were also out of the correct lid for the beverage. It would have made sense to tell me this while I was still waiting for them to complete the order since they were still working on it when I arrived. Trying to drink the beverage and drive with the lid off just to utilize the boba straw is impossible without making a mess. I can’t drink there frozen drink either because it didn’t come with a lid for a straw either. I won’t be back.
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hippipunkchick B
Again I got a crappy coffee. My caramel macchiato tastes like day old coffee! The only time they are good is weekday mornings. Evening & weekends they have people that can’t make coffee. It’s always watered down & weak tasting. I’m done!
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