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Come on in, stay awhile at our welcoming Starbucks coffeehouse in Roselle. Savor brewed coffee, tea, espresso, Cold Brew, Refreshers, and seasonal favorites, alongside quality breakfast and lunch sandwiches, wraps, egg bites, and a variety of pastries and bakery favorites. Take a moment to relax with comfortable seating and free WiFi. Explore the menu and order ahead in the Starbucks app or on our website. Plus, join Starbucks® Rewards to earn Stars toward free drinks and food, receive personalized offers, and enjoy exclusive member benefits. Since 1971, Starbucks Coffee Company has been dedicated to ethically sourcing and roasting highquality arabica coffee, bringing the Starbucks Experience to life in every cup.
Welcoming coffeehouse with handcrafted coffee, espresso & tea, plus breakfast, lunch & pastries.
Address and Contact Information
Address: 10 Main St, Roselle, IL 60172
Phone: (630) 351-6058
Website: https://www.starbucks.com/store-locator/store/7707/
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Starbucks, 10 Main St, Roselle, IL 60172, US – MapQuest
Get more information for Starbucks in Roselle, IL. See reviews, map, get the address, and find directions.
Starbucks Coffee Roselle – Meet Chicago Northwest
Starbucks Coffee Roselle · 10 E. Main St. Roselle, IL 60172 · (630) 351-6058.
barista – Store# 52120, ROSELLE & WISE – Starbucks Careers
We believe in creating a warm and welcoming space where every cup of coffee sparks connection. Every shift is a chance to brighten someone’s day …
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Reviews
Dancer Indy
10/12/2025 Updated – I changed my review from 2 to 1 star because I hadn’t stated the coffee flavoring. Please read the entire review. In my initial order, I asked for pumpkin flavor. When the price was totaled, I was surprised. The counter clerk told me that the flavor is 0.89¢. Call that $1 with tax. As an FYI, the area gas stations – the new Thornton’s on Lake Street & Gary Avenue in Hanover Park, and the Meijer on Gary Avenue in Bloomingdale both serve freshly ground, hot coffee — and what is not watered down, and they provide flavoring and sprinkles and such at no additional cost. I assume that both the Roselle Thornton’s on Lake Street and Bryn Mawr and the Bloomingdale Thornton’s on Lake Street nearby to the Walgreen’s and the Caputo’s also have freshly ground coffee, but not every store offers all of the same extras. The newest Thornton’s in Hanover Park has the coffee bean grinder selections of coffee beans that pour directly into the cup, plus it can make it for iced coffee, and they have a creamer dispenser. That Thornton’s also offers a cold coffee dispenser, plus they have freshly brewed tea (sweet & unsweetened). I read reviews of people proclaiming love of Starbucks, “BUT this and that… AND that/how much Starbucks has changed.” Really! Make up your minds! As well, if “Every time… this and that…” then why do you still bother to go? Starbucks has been going down for a decade or longer. Unless you are new, the issues with Starbucks are not. Quit overpaying & for poor products & service. My full opinion of Starbucks and this location, is below.
10/06/2025 – I only stopped at Starbucks and at that particular Starbucks location on that or any other day, because it was on my way, because I spilled my coffee at home right as I was walking out and had only enough time to clean up the spill, plus change clothes and my shoes, and because I had a few bucks remaining on a Starbucks gift card that I’d had for 10 months. I don’t drink coffee much anymore or even anyway before I’d stopped drinking it at the amount that I had. I used to love one thing that Starbucks offers, but they ruined it years ago, so I stopped going.
Why the service was only 3 stars – the young man and the young-ish woman working orders at the counter were alright, they both seemed sincere in their service, but there a problem that I believe is at store management level or corporate level.
The Problem – I don’t go into Starbucks, so I walked in reading the menu. I told the male that I wanted an iced coffee. I asked to be shown the cup for the grande, which is I believe what I recall being the 16 oz. He showed me a 24 oz. hot beverage cup (by the way, I say cup, but in actuality anything above an 8 oz. size is not a cup). I corrected him, but instead of simply showing me the grande iced, which is what is listed on the board, he positioned to read the board, BUT then acted like he didn’t see it/couldn’t find it and that there’s no such thing as that size, or something. He was cordial and polite but he tried to sneak in an UPSELL ON ME AND THE VENTE or whatever is the next size or the 24 oz. size. For whatever reason, that female took over the final sale (ringing up), but she said that she thought that we’d finished.
2nd Problem – the beverage. I was awful! I asked for coconut milk, which I received, but it was too much for the beverage size. What was worse was the beverage. The coffee was terrible. It is just what Starbucks did years ago and continuing to do that ruined the one beverage that I enjoyed there.
The taste – iced water and a thick gob of coconut milk. There was no taste or flavor of the coffee. It was watered down. The added coconut milk made it taste like watery iced coconut milk. He poured too much or the chain milk pour is too heavy. I had that cup of yuk with me for hours, and I only drank about half, or about one cup (of the amount – 16 oz.), before I dumped out the rest.
That was not an isolated incident from the sneaky attempt to upsell to the watered down coffee. That’s why I don’t go, because that’s Starbucks!
… more10/06/2025 – I only stopped at Starbucks and at that particular Starbucks location on that or any other day, because it was on my way, because I spilled my coffee at home right as I was walking out and had only enough time to clean up the spill, plus change clothes and my shoes, and because I had a few bucks remaining on a Starbucks gift card that I’d had for 10 months. I don’t drink coffee much anymore or even anyway before I’d stopped drinking it at the amount that I had. I used to love one thing that Starbucks offers, but they ruined it years ago, so I stopped going.
Why the service was only 3 stars – the young man and the young-ish woman working orders at the counter were alright, they both seemed sincere in their service, but there a problem that I believe is at store management level or corporate level.
The Problem – I don’t go into Starbucks, so I walked in reading the menu. I told the male that I wanted an iced coffee. I asked to be shown the cup for the grande, which is I believe what I recall being the 16 oz. He showed me a 24 oz. hot beverage cup (by the way, I say cup, but in actuality anything above an 8 oz. size is not a cup). I corrected him, but instead of simply showing me the grande iced, which is what is listed on the board, he positioned to read the board, BUT then acted like he didn’t see it/couldn’t find it and that there’s no such thing as that size, or something. He was cordial and polite but he tried to sneak in an UPSELL ON ME AND THE VENTE or whatever is the next size or the 24 oz. size. For whatever reason, that female took over the final sale (ringing up), but she said that she thought that we’d finished.
2nd Problem – the beverage. I was awful! I asked for coconut milk, which I received, but it was too much for the beverage size. What was worse was the beverage. The coffee was terrible. It is just what Starbucks did years ago and continuing to do that ruined the one beverage that I enjoyed there.
The taste – iced water and a thick gob of coconut milk. There was no taste or flavor of the coffee. It was watered down. The added coconut milk made it taste like watery iced coconut milk. He poured too much or the chain milk pour is too heavy. I had that cup of yuk with me for hours, and I only drank about half, or about one cup (of the amount – 16 oz.), before I dumped out the rest.
That was not an isolated incident from the sneaky attempt to upsell to the watered down coffee. That’s why I don’t go, because that’s Starbucks!
Christina J
Always a great experience at this Starbucks! The drive-through team is consistently accurate and efficient, and when we come inside, the staff always makes my kids feel so welcome. Nick does an amazing job making sure you’re warmly greeted and leave happy. Thank you all for the great service and positive energy—you truly make our day every time!
… moreAlma Aguado
Last night I stopped in right before closing after a really rough day, and the kindness I was met with honestly meant more than they’ll ever know. The barista was so warm and compassionate, without knowing their kindness completely turned my night around. Grateful for people like this.
… moreKaitlin Haesler
Awful customer service. Left out of there crying. Everyone in there completely ignored my existence while I was waiting for my DoorDash order. I was glared at in an inappropriate manner multiple times and passed over while others came and went for over 20 minutes. It was ridiculous. You need to better train these staff members. I finally got someone to stop and talk to me and she made my drink in less than 10 seconds… what was I waiting there for so long for? They are a bunch of young kids and have no consideration for anyone else. Do better Starbucks.
… moreValery
I normally don’t leave reviews, but this Starbucks truly deserves it. Every single time I come here, the staff is kind, patient, and always willing to help. I’ve had to bring drinks from other Starbucks locations a few times when they didn’t taste right, and this team has never once made it a problem. They always remake it without hesitation, and they do it with a smile.
One time, a barista even joked about how “this Starbucks has all the flavor” after remaking my Caramel Ribbon Crunch — and honestly, he was right! The drink was perfect. On another visit, the barista had me try the drink before I left to make sure it was exactly how I wanted it, and even offered to throw away the old one for me.
It’s small things like that that make such a big difference. They always make my day a little better. Thank you to this whole team for being so respectful, funny, and just genuinely good people. This is hands down my favorite Starbucks location!
… moreOne time, a barista even joked about how “this Starbucks has all the flavor” after remaking my Caramel Ribbon Crunch — and honestly, he was right! The drink was perfect. On another visit, the barista had me try the drink before I left to make sure it was exactly how I wanted it, and even offered to throw away the old one for me.
It’s small things like that that make such a big difference. They always make my day a little better. Thank you to this whole team for being so respectful, funny, and just genuinely good people. This is hands down my favorite Starbucks location!
A FDKJ
I had to come all the way from Florida to check out simply the BEST Starbucks in the USA. The service @ this location is the best, welcoming, professional, friendly and passionate for genuine customer care, Alan is one of the best most kind and friendly Starbucks employees we have ever encountered.
… moreGeorge Boosh
Does anybody ever answer the phone here? It just has an endless busy signal ALL DAY??? It must be nice not to have to deal with people over the phone. Why have a phone number if it doesn’t work??
… moreMichael R
Great service…so clean..music is nice, calm neighborhood…The free refills for gold members is the best thing ever (you have to pay using their app)…staff is very friendly.
Update: they renovated the interior of the store, but I like the older design more, the older tables and chairs were better quality and more quantity, and they had chargers…They have sacrificed the utility for the feel.
… moreUpdate: they renovated the interior of the store, but I like the older design more, the older tables and chairs were better quality and more quantity, and they had chargers…They have sacrificed the utility for the feel.
Cesar Diaz
Disappointing Service from Lana and Melissa – Unprofessional Experience
As a Starbucks Gold Member for several years, I’ve always valued the consistent quality and welcoming service at Starbucks. Unfortunately, my experience on June 17, 2025, at approximately 10:30 AM was deeply disappointing due to the unprofessional behavior of employees Lana and Melissa.
I had purchased a drink 45 minutes earlier and briefly stepped outside before returning to request a refill, a standard Gold Member benefit I’ve used routinely at other stores. Without checking the purchase time or my cup, Lana and Melissa immediately refused my request. Their abrupt dismissal felt unwarranted and lacked any effort to verify my eligibility.
When I politely asked for the corporate contact number to address the issue, they provided a gift card number instead, claiming they had “no card or manager number” available. This response was misleading and unhelpful. I then asked to speak with the manager, and Lana claimed to be the manager but quickly stated the actual manager “doesn’t pick up from her cell.” When I requested to leave a voicemail, both employees laughed off my request, saying, “We don’t do that.” Their dismissive and unprofessional attitude was shocking, especially for a newly opened store.
This experience was unwelcoming and left a poor impression. As a regular customer, I expected better treatment, particularly given my loyalty as a Gold Member. The refusal to provide proper contact information or escalate my concern reflects poorly on Starbucks’ commitment to customer care. If a simple refill request is met with such resistance, it makes me question the value of patronizing this location.
I hope Starbucks addresses this matter to ensure other customers receive the respect and service they deserve. This experience does not reflect the brand’s usual standards, and I’m disappointed by the negative vibe created by Lana and Melissa’s conduct.
★☆☆☆☆
Cesar Diaz, Starbucks Gold Member
… moreAs a Starbucks Gold Member for several years, I’ve always valued the consistent quality and welcoming service at Starbucks. Unfortunately, my experience on June 17, 2025, at approximately 10:30 AM was deeply disappointing due to the unprofessional behavior of employees Lana and Melissa.
I had purchased a drink 45 minutes earlier and briefly stepped outside before returning to request a refill, a standard Gold Member benefit I’ve used routinely at other stores. Without checking the purchase time or my cup, Lana and Melissa immediately refused my request. Their abrupt dismissal felt unwarranted and lacked any effort to verify my eligibility.
When I politely asked for the corporate contact number to address the issue, they provided a gift card number instead, claiming they had “no card or manager number” available. This response was misleading and unhelpful. I then asked to speak with the manager, and Lana claimed to be the manager but quickly stated the actual manager “doesn’t pick up from her cell.” When I requested to leave a voicemail, both employees laughed off my request, saying, “We don’t do that.” Their dismissive and unprofessional attitude was shocking, especially for a newly opened store.
This experience was unwelcoming and left a poor impression. As a regular customer, I expected better treatment, particularly given my loyalty as a Gold Member. The refusal to provide proper contact information or escalate my concern reflects poorly on Starbucks’ commitment to customer care. If a simple refill request is met with such resistance, it makes me question the value of patronizing this location.
I hope Starbucks addresses this matter to ensure other customers receive the respect and service they deserve. This experience does not reflect the brand’s usual standards, and I’m disappointed by the negative vibe created by Lana and Melissa’s conduct.
★☆☆☆☆
Cesar Diaz, Starbucks Gold Member
Charmaine Bautista
This is my favorite Starbucks. Cris is the best! Always service with a smile and his positive energy is contagious.
… more