Starbucks Coffee Company

  4.2 – 298 reviews   • Coffee shop

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Come on in, stay awhile at our welcoming Starbucks coffeehouse in Libertyville. Savor brewed coffee, tea, espresso, Cold Brew, Refreshers, and seasonal favorites, alongside quality breakfast and lunch sandwiches, wraps, egg bites, and a variety of pastries and bakery favorites. Take a moment to relax with comfortable seating and free WiFi. Explore the menu and order ahead in the Starbucks app or on our website. Plus, join Starbucks® Rewards to earn Stars toward free drinks and food, receive personalized offers, and enjoy exclusive member benefits. Since 1971, Starbucks Coffee Company has been dedicated to ethically sourcing and roasting highquality arabica coffee, bringing the Starbucks Experience to life in every cup.

Welcoming coffeehouse with handcrafted coffee, espresso & tea, plus breakfast, lunch & pastries.

✔️Breakfast ✔️Brunch ✔️Lunch ✔️Dine in ✔️Take out Starbucks Coffee Company 60048

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barista – Store# 11494, LIBERTYVILLE-MILWAUKEE & RTE 137

barista – Store# 11494, LIBERTYVILLE-MILWAUKEE & RTE 137. 159 Buckley Rd, Libertyville, Illinois, United States … Starbucks Coffee Company is an …

Starbucks – 159 Buckley Rd, Libertyville, IL, 60048 – MapQuest

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Reviews

Jim
I don’t drink coffee, but my wife loves when I pick her up a dark roast so I periodically place a mobile order and drive the 5-8 minutes to the store from our home. As someone who worked in fast food as a kid, I continued to be astonished and amazed that when I get there (often 10 minutes after I placed the order) this coffee that’s simply poured out of a pot, is still not ready. Twice in the past few weeks, it has taken between 14 and 16 minutes to get a dark roast coffee, which entails almost no effort whatsoever on Starbucks part. Starbucks has a new CEO who says he’s focused on service, but I think he’s forgotten about the Milwaukee Avenue & Buckley Rd location in Libertyville.
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Babe Mason
I am a long-standing customer who frequents this location regularly. My wife is an active-duty Navy sailor, and together we place mobile orders here routinely without incident. Until today, our experiences had consistently reflected professionalism and basic customer courtesy.

On this occasion, due to an application malfunction, we inadvertently placed a duplicate mobile order. This was promptly brought to the attention of the on-duty employe Lucas and Caren. Rather than exercising discretion, problem-solving, or even a baseline level of customer service, she, Caren categorically refused to issue a refund, repeatedly invoking what she asserted was “Starbucks policy,” and instructed us to contact customer service instead.

We calmly explained that we had recently received refunds at this location for comparable app-related issues, including instances where items were unavailable. Caren responded by stating those refunds “should not have happened” and that she would be “enforcing the policy,” without producing or articulating any actual policy language.

For clarity, I asked directly whether the refusal was due to an inability to process the refund. She responded, in a distinctly condescending and dismissive tone, that she was fully capable but simply would not issue the refund. She then told us to “have a better day,” an unnecessary remark that carried a clear insinuation regarding our demeanor despite the fact that we remained composed, respectful, and factual throughout the interaction.

When I asked her to repeat her statement to ensure I understood correctly, she did so without modification.

Subsequently, we contacted Starbucks Customer Service, who immediately issued the refund and explicitly confirmed that this was not, in fact, a Starbucks policy. They further apologized for the interaction we experienced at this location.

Given the misrepresentation of policy, the refusal to provide assistance despite capability, and the patronizing manner in which we were addressed, I formally requested escalation to the regional management level. As a customer and as a military family accustomed to standards of accountability, professionalism, and chain-of-command resolution this interaction was unacceptable.

This was not a misunderstanding. It was a deliberate choice to withhold assistance, misstate policy, and speak down to customers. That distinction matters.
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M S
I’m someone who drinks a salted caramel cold brew every single day. Today I ordered a Trenta size from this branch, but they made it with very little foam. That’s why I said it looked less than normal.

Because I said that, a fake as hell smiling guy in his early 20s implied that I was trying to get more for free. He was smirking. I told him over and over—probably 20 times—that I just want what I normally order, in the trenta size. I guess he woke up and choose violence lol. he kept arguing with me.Try to shame my english.

I had also ordered a sandwich and egg bites. Then he even mocked me, saying something like, “oh you’re putting your food on the passenger seat of your car,” as if that was something to ridicule me for.
I was driving where else am I supposed to put my food if not on the passenger seat? Why was he insulting me over that?

I am Asian. Am I not allowed to get my own $6 coffee and $20 breakfast from Starbucks without being insulted?

All I said was that the foam amount was small. And suddenly he turned it into some kind of “be honest if you want more” lecture, insulting me, arguing aggressively, and even mocking my accent.

All I did was notice that the drink I get every day was made incorrectly and obviously asked them to make it properly. That’s all.

If you hate your life and feel like insulting someone, then do it outside of work hours. Don’t take it out on customers—especially not with racist behavior toward someone’s appearance or accent.
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Johnny “El Dred” Gato
Not a bad starbucks! Bathrooms are very clean, which equates to a clean prep area! They actually know how to make “Medicine Balls” at this starbucks, they keep the ingredients stocked most of the time. Unlike many of the other stores. The staff was polite and professional.
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Mu Riz
Starbucks service is back! Big shoutout to Breston—asked for a black coffee refill and he goes, ‘Let’s do it!’ ☕️”
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Samantha Larson
I love this Starbucks. They always draw a cute little something on my drink and put a smile on my face. I often come here in the afternoons with my daughter to hang out, and everyone is just lovely.
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Jennifer Croft
All the food is delicious. Does not take forever. The only thing that is annoying is when you get grease on your hand and the napkins are weaved together! So hard to get them to unstick. Also how little selection there is for items . You find this mug then you can’t
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Nicole Wittkopp
Excellent service, clean facilities, and perfect drinks and great food. Will visit again on my way through. Had plenty of seating (inside and outside), and plenty of employees working. Had a drive thru as well. Great order-ahead service as well.
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NML Byrd
Amazing quality and service every time I come here. Friendly staff feels like family
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Seth
Lori was very helpful. I wasn’t sure what to get and they gave me a great recommendation, a cinnamon dolce latte with vanilla! Overall, great team working here.
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