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Come on in, stay awhile at our welcoming Starbucks coffeehouse in Elk Grove Village. Savor brewed coffee, tea, espresso, Cold Brew, Refreshers, and seasonal favorites, alongside quality breakfast and lunch sandwiches, wraps, egg bites, and a variety of pastries and bakery favorites. Take a moment to relax with comfortable seating and free WiFi. Explore the menu and order ahead in the Starbucks app or on our website. Plus, join Starbucks® Rewards to earn Stars toward free drinks and food, receive personalized offers, and enjoy exclusive member benefits. Since 1971, Starbucks Coffee Company has been dedicated to ethically sourcing and roasting highquality arabica coffee, bringing the Starbucks Experience to life in every cup.
Welcoming coffeehouse with handcrafted coffee, espresso & tea, plus breakfast, lunch & pastries.
Address and Contact Information
Address: 102 Biesterfield Rd, Elk Grove Village, IL 60007
Phone: (847) 593-3252
Website: https://www.starbucks.com/store-locator/store/91217/
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I ordered venti and got grande first time I ignored but this happend again recieved twice delivery of cold instead hot coffee When I called they want me to …
Store# 49010, ELK GROVE & BRUCEVILLE – Starbucks Careers
102 Biesterfield Rd, Elk Grove Village, Illinois, United States … Starbucks Coffee Company is an equal opportunity employer. All …
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Reviews
GoodDay
This location’s morning crew is usually excellent. Even when I see some of the morning staff working at night, the service quality is noticeably better, and they seem to genuinely care about customer service. The female managers in particular come across as professional and do a good job keeping the store running well. This rating is primarily based on experiences with the night crew.
Unfortunately, the usual night staff does not reflect the same level of service. At the drive through, there is a young female staff member—short, small framed, with dark hair usually tied back and glasses—whose service is consistently very quiet, with drinks handed over without any greeting or closing words. Even this week, while I was behind another car, I observed her holding completed drinks while continuing a conversation with coworkers, delaying handing them out until she finished chatting, which felt unprofessional.
I’ve also noticed on a few occasions that this same staff member, as well as others, appeared to switch from cleaning tasks to serving customers without washing their hands, which was concerning.
Overall, this location could benefit from additional training in customer service and hygiene standards the night crew.
… moreUnfortunately, the usual night staff does not reflect the same level of service. At the drive through, there is a young female staff member—short, small framed, with dark hair usually tied back and glasses—whose service is consistently very quiet, with drinks handed over without any greeting or closing words. Even this week, while I was behind another car, I observed her holding completed drinks while continuing a conversation with coworkers, delaying handing them out until she finished chatting, which felt unprofessional.
I’ve also noticed on a few occasions that this same staff member, as well as others, appeared to switch from cleaning tasks to serving customers without washing their hands, which was concerning.
Overall, this location could benefit from additional training in customer service and hygiene standards the night crew.
Tana Tanakorn Nuchangsing
I’ve placed numerous coffee orders with this branch, but I’ve never been so let down as I am now. The quantity of coffee I received, the price I paid, and the coffee’s taste are all different from what I ordered. Additionally, the service is occasionally subpar. This is probably the last time I’ll be placing an order here.
… moreGencho Nonev
We were nicely surprised last week when they asked us if we will sit down or take the drinks for to go. When we said we will sit inside they surprised us with drinks in porcelain cups.
… moreScott Dooley
I love this place! The drinks are amazing and the people working there are always kind and friendly! I get a cold brew then add my Slate milk to it, so amazing!
… moreElizabeth Rose
Whether I order in store or drive thru, the wait is never too long. The employees do a great job at making sure the drink orders are correct and keeping the inside of the location very tidy. This is one of my favorite spots to meet up with people because they have such a wide variety of seating options and the tables are wiped off for new customers. So came back during the “flu season” and it was disappointing that you couldn’t sit inside but the service was great and look forward to when they open the dining room. I did like the board with local events and news, as always the place was very clean. Thanks for the continued hard work staff!!
… moreZhyldyz Osmonova
Doesn’t match the photo, It’s just an ordinary ice matcha
… moreN K
Going downhill majorly. You lost all the good employees and kept the ones who get things wrong and are so rude. Disgusted by how some of my favorite employees were treated on the frontline too.
… moreVitaliy Ishchuk
Left a tip, and I wasn’t even served. My order got cold while I was waiting, and I had to go pick it up myself. Awful service. Tips for what? No tips anymore!
… moreAngelika Dziedzic
I’ve been coming to this Starbucks regularly for a while now, and unfortunately, I’ve noticed that the drinks are often inconsistent. Sometimes they taste off, and other times the cup isn’t even filled all the way. It’s frustrating, especially considering how expensive these drinks are. I expect them to be made right the first time.
I do want to acknowledge that the manager I spoke with was very kind and professional, and a few of the staff members are polite and do their best. However, this was my second time having to call and complain about an issue that could’ve easily been avoided with a bit more care.
It’s honestly a little embarrassing to have to keep calling and asking for my drink to be remade, but I just want what I paid for—to have my drink made the way it’s supposed to be. I hope things improve, because I really do enjoy coming here when everything is done right.
… moreI do want to acknowledge that the manager I spoke with was very kind and professional, and a few of the staff members are polite and do their best. However, this was my second time having to call and complain about an issue that could’ve easily been avoided with a bit more care.
It’s honestly a little embarrassing to have to keep calling and asking for my drink to be remade, but I just want what I paid for—to have my drink made the way it’s supposed to be. I hope things improve, because I really do enjoy coming here when everything is done right.
Huy Dam
I just ordered an iced espresso, but it’s really bad. You guys need to train your employees how to make coffee. You add the white chocolate mocha, then coffee and ice. That’s it? Like you put sugar in the coffee and don’t mix them together. How could you taste your coffee?
… more