

Come on in, stay awhile at our welcoming Starbucks coffeehouse in Eden Prairie. Savor brewed coffee, tea, espresso, Cold Brew, Refreshers, and seasonal favorites, alongside quality breakfast and lunch sandwiches, wraps, egg bites, and a variety of pastries and bakery favorites. Take a moment to relax with comfortable seating and free WiFi. Explore the menu and order ahead in the Starbucks app or on our website. Plus, join Starbucks® Rewards to earn Stars toward free drinks and food, receive personalized offers, and enjoy exclusive member benefits. Since 1971, Starbucks Coffee Company has been dedicated to ethically sourcing and roasting highquality arabica coffee, bringing the Starbucks Experience to life in every cup.
Welcoming coffeehouse with handcrafted coffee, espresso & tea, plus breakfast, lunch & pastries.
Address and Contact Information
Address: 11100 W 62nd St, Eden Prairie, MN 55344
Phone: (612) 910-8947
Website: https://www.starbucks.com/store-locator/store/1016974
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Store Locator: Starbucks Coffee Company
Starbucks, 930 Prairie Center Dr, Eden Prairie, MN 55344, US
barista – Store# 02366, HWY 169 & ANDERSON LAKE PKWY
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Reviews
At a minimum they need to add a sign saying no parking in handicap aisle.
as an ex-starbs partner, im overly understanding of their internal issues.
i always avoid this location, but as someone who had to go into work at an unexpected time today, i hoped if i sent a mobile order 15 mins before arrival there might be a slim chance my order would for once be ready.
that didn’t happen.
upon arrival, they had paper signs on both doors that said “lobby closed”. Understandable, but why would you allow mobile orders if you cannot set that tone for accessibility up front?
After 10 minutes in line after having already placed the order for a total of now 25 minutes, I was asked at the window if i would drive around the drive thru again since my order wasn’t ready.
I politely declined because my order had been placed 15 mins prior to my arrival and wait time in drive thru and i heard the people in front of me w/o mobile orders hearing their order being taken because my window was open as i was hitting my e cig while waiting in line. My order was solely for two drinks. One for myself, and one for my employee who I wanted to treat and surprise when I had two staff no call no show on our team today.
There is no way to go past drive thru here, as it’s only one lane once you enter. Otherwise I would have lost faith far before the time i got to the window and drove off.
I’m not going to blame the employee for any part of this.
The “lead” “or manager” was trying his best not to be confrontational, typical of those who cannot set expectations with their guests or employees and typically live to micro manage. He came over to talk to me at the window. He started with “3 employees called out today… we are on 45 minute wait times”
I then said “i understand – but i’m not driving around the line again. could u just offer me a refund?” As a manager being called in urgently to work at that time – i could not be more understanding of what they might have been going thru.
Guess what? My drinks were magically made wrong and back at the window without me driving around the 15 min line again in under 2 minutes. They would have been made and sat dormant for that extra 10-20 minutes i would have been in line if i proceeded to drive around again. I saw all the cars behind me ENTER the driveway in my rear view after i drove in, that were new and had not been asked to drive around the whole drive thru line again.
They should have signage out front BEFORE entering the single lane drive thru their hyper inflated “wait time” of 45 mins as I was told, if that was their expectation for that time that I was told by the team lead or MOD..
If the lobby was not filled with well dressed people at this time, corporate management, or a job fair, again because i walked up to both their front entries and saw the paper signs, because i placed a mobile order that should have been available for walk in pick up: then i would have been much more understanding.
If half of the well dressed people were upper management or franchisees and the rest were interviewees, then well at minimal there were 4-6 “employees” inside from my quick glances thru both front entries.
If not, the about 10-12 well dressed people were just wasting EVERYONES time and not supporting their own management/employees.
This location also should have disabled their mobile orders at this time, and generally should from my past experiences since they’ve opened.
As someone personally who manages employees and guests, this situation was inappropriate on how I was treated for multiple reasons.
And separately from today, I’ve been discriminated here when with my other Latino friends vs when with my white friends. I’m fair skinned full blooded latino and ALWAYS give benefit of the doubt in these situations. Just not able to because how I’ve been treated here numerous times.
This location has always been like this.