Kathy Peters
The staff here is super sweet and helpful. I have a hearing deficiency and, many places, people get annoyed if I ask them to repeat themselves. Not here.
The young lady who waited on me was polite, repeated when she needed to, was kind and very helpful. I’ll be back.
… moreDawud M
*****UPDATE *****
Starbucks at this location is still doing a really good role in staying on top at being a top-notch store with good customer service
This Starbucks is somewhat small, but it always has great baristas and good customer service. They really pay attention to your order, and if it’s not too your liking, you get a do over, which is what I call it. The pastries and other dessert items are also good.
They sometimes be busy, but they still get you out in a pretty good time
UPDATE!!!!****
ONE of my favorite Starbucks had a makeover, and it looks good, feels great, and is very comfortable
☆☆☆☆☆UPDATE2☆☆☆☆☆
Starbucks, this location has had another makeover. This time, fewer seats and more of a post Covid look . Lighter colors seem more spacious and better work areas for the staff.
… morejohn K.
This is a normal Starbucks. The employees were friendly and having fun. I wish I would have tested my beverage prior to my departure. I had a blueberry muffin as well and decided to eat that first once I jumped in my vehicle and headed out of Cleveland. Unfortunately, they used milk in my drink. The label said otherwise. To their credit when I called about a refund they apologized and offered to remake the beverage. That would have been a 30 minute waste of my time. So, instead I thought I would waste a minute of my time leaving a review.
Mistakes happen especiallywhen you are morefocused on talking, but give the kids the ability to give a refund. Like I said it was a large inconvenience to return to the store, so I just threw $7 in the trash on the turnpike.
… moreWildKitty
When I was walking into this Starbucks, after a LONG day at work I was in a good mood. When I ordered my drink my uncle called me when I sat down to wait for my order less than 5 minutes, which brightened my mood. I understand my voice has range because people could hear my uncles voice when he was laughing, including everyone at Starbucks had a normal speaking voice and music was turned up. When the a young black barista with a bun was finished making my drink and I quote told me, “Please keep your voice down” which I asked her to repeat what she said because my uncle was speaking including I said sorry about my uncles and my phone volumes was up. Then she stated with snarling look, “Please next time when you come into the shop keep your voice down because people here are trying to have a good time and we want to keep a good atmosphere.” I don’t appreciate how I was treated and it ruined my happiest moment when speaking with my uncle I haven’t seen in years. He even overheard what she had stated, he stated, “What did she say to you again, because she better be happy I not am there to say something because that was disrespect to you.” I had to call my mother to calm me down after feeling like I was a horrible person who was causing trouble for other people who were doing the same thing when speaking with other people there. I felt alienated with such disgust. I understand that my voice carries but being spoken to like I was an issue when having a normal conversation with a family member. Being spoken to like I was not only a teenager but also in manner of belittlement, disgust, and disrespect. I don’t appreciate how I was treated and I also gave $5 dollar tip out of courtesy, never again.
… moreChanel Bradley
I came in after to church to get me some breakfast they made my food which was hot but then waited another 20 minutes just to get my drink which now my food is no longer hot as I noticed the barista started my drink but then left it sitting on the counter for another 5-10 minutes while she made 3-4 other drinks which I had a refresher so all it needed was ice and shaken up when I brought it to the baristas attention he stayed that they have a system and that they couldn’t finish my drink until they started at least three other drinks which I think is ridiculous I shouldnt come in to get warm food and by the time I leave my food is now cold they need to do better with there system
… moreZiggy Boo
I don’t go here often. I order my caffeine price $5.75 I tap my card and realize my cost is 10.75. $5 dollars in tips just appeared. I felt like the cashier try to steal money on the sly and thought I wouldn’t notice. When I asked her about the difference in price, she said oh u must have pressed something.i confirmed impossible!! No screen appeared it only ask for me to tap. I just felt violated. I won’t be back.
… moreAkshay Kandari
This Starbucks location is walkable distance from my place. They also have a pretty big parking lot for those who drive here. We got there around 3:30pm on a Friday and it was relatively busy. Baristas were super friendly as usual. I got me a caramel brulee latte their holiday drink. At that time they had the promotion going on where if you purchase any holiday drink you get a collectible holiday cup. It’s nothing fancy but it’s a reusable plastic cup(grande size). Fairly good quality but not as good as an off the shelf insulated mug. Service was quick , people were following social distancing. Issa thumbs up from me.
… moreAlan Rosca
Misleading wait times, far longer than advertised. I just ordered a coffee. Just before ordering, the app displayed a wait time of 20 min. After I placed the order, the app displayed wait times of 45 minutes (!).
Not cool to mislead customers.
… morecarlotta Jackson
We walked in nobody acknowledged us at first then he got his back turned doing something no just a minute nothing then with his back turn he say can I help u no smile when he turned around just wasn’t feeling the customer service I won’t never go back to that starbucks
… morePepe’s Mama
The staff here at 6:30 am are super friendly and professional! They handle the rush with expert attention! Kudos!
… more