2.4 – 47 reviews • Coffee shop
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Come on in, stay awhile at our welcoming Starbucks coffeehouse in Amherst. Savor brewed coffee, tea, espresso, Cold Brew, Refreshers, and seasonal favorites, alongside quality breakfast and lunch sandwiches, wraps, egg bites, and a variety of pastries and bakery favorites. Take a moment to relax with comfortable seating and free WiFi. Explore the menu and order ahead in the Starbucks app or on our website. Plus, join Starbucks® Rewards to earn Stars toward free drinks and food, receive personalized offers, and enjoy exclusive member benefits. Since 1971, Starbucks Coffee Company has been dedicated to ethically sourcing and roasting highquality arabica coffee, bringing the Starbucks Experience to life in every cup.
Welcoming coffeehouse with handcrafted coffee, espresso & tea, plus breakfast, lunch & pastries.
✔️Breakfast ✔️Lunch ✔️Dine in ✔️Take out
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Reviews
Bria Blessing
Horrible service. 🙁 I did a mobile order. Got to the counter about 5 min after I placed it (estimated wait time in my app was 4-7 minutes). My drinks weren’t on the counter. There was a customer in line and after their drink was made the employees weren’t doing anything. I politely asked if they had received a mobile order with 2 drinks, to which I received zero response. But the 2 girls working glanced at their screen and started making drinks. Trying to confirm whether or not my order had gone through, I asked again about my drinks and was ignored, again. I stepped back and waited to see if the drinks they were making were mine, which they were, thankfully. When I picked them up from the counter I said “thank you”, to which I received a “yep” in response.
I’m from Europe and don’t expect (nor do I enjoy) fake, syrupy sweet customer service. I don’t need you to treat me like your long-lost best friend. But this level of rudeness was a shock, even for me.
… moreCaleb Nelson
The 2 Starbucks at this plaza are 2 of the worst in the nation.
First off they close at 6:00 PM. Secondly, they shut down the espresso machines by at least 5:30 PM, and claim that they aren’t working. Thirdly, read all the other reviews.
I can’t remember if I’ve ever actually even been able to get anything here, despite trying multiple times.
Trash establishments.
… moreJada Brown
I am extremely disappointed with their service, I goto Starbucks through out the country daily and never had a problem ordering my favorite off menu drink at this location I was cursed at, overcharged and then berated when I asked for a refund. A simple we can’t make it would have sufficed. I won’t be returning to any Starbucks on the turnpike, I rather wait to goto a stand alone location where I know I won’t get cursed at for ordering a drink.
… moreМаксим Фалько
super slow. They say very quietly whose order is ready and no one understands where their cup is. I waited 30 minutes for one cup of coffee. Is this normal?
… moreSterling LaPratt
Employee Lauren was very mad. She refused to make a mobile order and told me to call support.
… moreChris Penn
What’s the point of having a coffee shop if you’re not open at 5:55 a.m. when it’s daylight outside oh yeah that’s right we all had you money all day long forgot
… moreMatt Rea
They are set up to accept mobile orders before the store is even open and of course there’s no number to call to get a refund
… moreAnastasia Freedom
teach a girl how to make Honey Citrus Mint Tea, she claims it only includes one tea bag
… moreRekha boghra
I went at this store for order 3 coffee. Raianna is my cashier. She was drunk even she didn’t listen what I ordered . She repeated my order wrong then I ordered only 1 hot coffee after that I got a wrong coffee and it was too old . Not even proper hot too. Finally it’s waste of time and waste of money . Not happy . No recomdatation
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