

Come on in, stay awhile at our welcoming Starbucks coffeehouse in Louisville. Savor brewed coffee, tea, espresso, Cold Brew, Refreshers, and seasonal favorites, alongside quality breakfast and lunch sandwiches, wraps, egg bites, and a variety of pastries and bakery favorites. Take a moment to relax with comfortable seating and free WiFi. Explore the menu and order ahead in the Starbucks app or on our website. Plus, join Starbucks® Rewards to earn Stars toward free drinks and food, receive personalized offers, and enjoy exclusive member benefits. Since 1971, Starbucks Coffee Company has been dedicated to ethically sourcing and roasting highquality arabica coffee, bringing the Starbucks Experience to life in every cup.
Welcoming coffeehouse with handcrafted coffee, espresso & tea, plus breakfast, lunch & pastries.
Address and Contact Information
Address: 1321 S Hurstbourne Pkwy, Louisville, KY 40222
Phone: (502) 429-9248
Website: https://www.starbucks.com/store-locator/store/12693/
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Starbucks Coffee Company
Store Locator: Starbucks Coffee Company
Starbucks, 3165 S 2nd St, Louisville, KY 40208, US – MapQuest
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Reviews
This is 4 stars because there is a big problem. When you uber eats something from this place, it’s a toss up if you’ll actually get the item (and a further toss up if you’ll get a refund).
My household only has one car, and sometimes I do want to splurge and get this delivered since the nearest starbucks is miles away from my place.
What happens is that you will get the uber eats delivery, and there will be a tiny slip that basically says “Oops, we’re out of the item”. I have to request uber to refund the item. The problem is that Uber uses an algorithm that punishes people for requesting too many refunds.
What happens is that I will try to order something like a bliss bar tray (like 20 dollars in the app) and i’ll get this note. Then I have to fight Uber to get a refund.
If starbucks knows they are out of an item, why don’t they take the item off the app or tell the driver or do something?
My girlfriend was being nice one day and uber’d me some starbucks stuff before an at-home exam (which was very sweet) and two of the 3 baked goods were missing at the time, and Uber wouldn’t give her a full refund. She had to eat the cost of a scone because of this silly system.
I would advise not ordering any baked good or specialty item from any starbucks unless you call the place in advance before you place the item.
If the item is out of stock and you really can’t take the item off the item in uber eats, it would make more sense to give a prepaid gift card or a coupon for that item at a later date. That would be fair instead of having to fight uber .
Thank you Starbucks!
I’ve seen comments on the atmosphere concerning the staff and manager of this store across multiple platforms, and I have to agree with most of them. The staff is super friendly and happy to serve you, but when the manager emerges from the back you can almost immediately feel the chill coffeehouse vibes evaporate as this wave of corporate depression consumes the cafe.
I’ve only truly interacted with her a few times, however I can easily say she’s rude to her customers, which makes me worry about how she treats her employees. I mean, she’s been quick to begin arguing over a minor mistake whereas any employee who’s made a similar mistake is immediately apologetic and fixes the problem no-questions-asked.
Almost every problem I’ve had with this location—every star I’ve deducted from my review—has had very little to do with the staff. Of course there have been a few minor issues, but they’ve been quickly resolved, hence why anytime I visit this location I pray I’m served by any of the friendly, attentive staff instead of her. All I want is my coffee—not a headache.
*Update to say they seem to have more staff and faster 🙂
subbing oat milk instead of regular milk is a tall task here.