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Come on in, stay awhile at our welcoming Starbucks coffeehouse in Birmingham. Savor brewed coffee, tea, espresso, Cold Brew, Refreshers, and seasonal favorites, alongside quality breakfast and lunch sandwiches, wraps, egg bites, and a variety of pastries and bakery favorites. Take a moment to relax with comfortable seating and free WiFi. Explore the menu and order ahead in the Starbucks app or on our website. Plus, join Starbucks® Rewards to earn Stars toward free drinks and food, receive personalized offers, and enjoy exclusive member benefits. Since 1971, Starbucks Coffee Company has been dedicated to ethically sourcing and roasting highquality arabica coffee, bringing the Starbucks Experience to life in every cup.
Welcoming coffeehouse with handcrafted coffee, espresso & tea, plus breakfast, lunch & pastries.
Hours
| Thursday | 5 AM–9 PM |
| Friday | 5 AM–9 PM |
| Saturday | 5 AM–9 PM |
| Sunday | 5 AM–9 PM |
| Monday | 5 AM–9 PM |
| Tuesday | 5 AM–9 PM |
| Wednesday | 5 AM–9 PM |
Address and Contact Information
Address: 3032 John Hawkins Pkwy, Birmingham, AL 35244
Phone: (205) 985-0622
Website: https://www.starbucks.com/store-locator/store/13402/
Menu Photos
Order and Reservations
Order: Order online
Photo Gallery
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Store Locator: Starbucks Coffee Company
Our Starbucks store locator will help you find locations near you where you can enjoy great beverages and wi-fi. Find a Starbucks now.
Starbucks, 308 20th St S, Birmingham, AL 35233, US – MapQuest
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Last Updates
Reviews
Wild Dog
I’ve been to this site many times over the last 10 years. Always had a good experience. I had a very positive and unusual dine in experience on Sunday morning. The cashier was extremely engaging. Complementary. Genuine. Friendly. They served me with a real mug and a real plate. The barista actually brought it out to me. This is absolutely freaking amazing! Beautiful experience!
… moreA A
I ordered a shaken espresso with salted caramel cold foam. Unfortunately, I had to turn around in traffic and wait another 10 minutes just to get back in line because my drink was made incorrectly. When I finally received the “fix,” the employee simply handed me a cup of cold foam to pour into my now watered-down drink (since the ice had already melted), and did so with a smug smile. She did not offer to remake the drink.
I called the manager on duty, hoping for a better response, but she came across as unapologetic and uncaring. She stated that it was company policy—set by the CEO—to “fix” my drink by handing me foam and making me do it myself. She then told me I could either drive back again or contact customer service.
For a $7.89 drink, I expected better service, accountability, and care for the customer experience.
… moreI called the manager on duty, hoping for a better response, but she came across as unapologetic and uncaring. She stated that it was company policy—set by the CEO—to “fix” my drink by handing me foam and making me do it myself. She then told me I could either drive back again or contact customer service.
For a $7.89 drink, I expected better service, accountability, and care for the customer experience.
Pure Bliss
I placed an order online while in a rush to get to work. I’d normally check my order before leaving. But I did not this time. I ordered a Chai latte and the spinach, feta and egg white wrap. There was only feta and spinach on one end of the wrap. Part of the wrap was so tough I could not eat it. The egg was torn. I was so disappointed. I know food never looks like the picture online but geez. I would have asked for a remake or refund.
… moreKaleigh Miller
I messed up and ordered a drink at the wrong Starbucks in town. This location was so accommodating and gave me no difficulties with switching my order! Thank you so much for the wonderful customer service!!!
… moreMason Brocksmith
Went inside to order because 5 cars were in the drive-thru, no biggie. Ordered 3 drinks and 10 minutes later, my name is called and 1 drink is ready. I’m standing for around 5 making eye contact with employees so I asked about my other two drinks and say they don’t have the ticket. They were acting like I wasn’t making sense. After asking for my name again and looking at the IPad, I was told 2/3 of my drinks were pushed to the back of the queue. 20+ minutes while I watched cars roll out the drive thru and 1 other person inside get their drink, I finally got mine.
… moreEmily Stokes
Staff are friendly and the coffee is as good as Starbucks coffee is expected to be. Food is heated up as to be served warm and tastes okay. Salem is an excellent barista!
… morechris heivilin
Coffee, americana, is exactly what it should be. Tasty, hot and black. The pumpkin bread is ridiculous. Perfect
… moreMike McGovern
I was passing through and happened into this particular Starbucks. I was very impressed with their service but especially a barista named Parker who seemed to go above and beyond to make every customer feel special when they came in.
… moreSelim C.
Never come to this Starbucks again. They use expired milk. I am literally sick now. The customer service not helping. That was supposed to be a Latte. Look at the color. Disgusting!
… moreit’s _rl0
Not a huge coffee fan but I do door – and the employees are willfully negligent when it comes to setting orders and places they’re not supposed to never called out the name of the order that I was supposed to pick up instead of in a spot that was extremely inconvenient for me and made me wait longer because they never told me that the order was ready if possible I need to get in contact with the store owner that’s not okay I’m waiting for a customer not for myself I’m a very patient person but I am also in the service industry so you cannot inconvenience the customer because you are being petty all employees were mindfully ignoring me as well very poor customer service
… more