4.1 – 119 reviews • Coffee shop
Come on in, stay awhile at our welcoming Starbucks coffeehouse in Oak Ridge. Savor brewed coffee, tea, espresso, Cold Brew, Refreshers, and seasonal favorites, alongside quality breakfast and lunch sandwiches, wraps, egg bites, and a variety of pastries and bakery favorites. Take a moment to relax with comfortable seating and free WiFi. Explore the menu and order ahead in the Starbucks app or on our website. Plus, join Starbucks® Rewards to earn Stars toward free drinks and food, receive personalized offers, and enjoy exclusive member benefits. Since 1971, Starbucks Coffee Company has been dedicated to ethically sourcing and roasting highquality arabica coffee, bringing the Starbucks Experience to life in every cup.
Welcoming coffeehouse with handcrafted coffee, espresso & tea, plus breakfast, lunch & pastries.
✔️Breakfast ✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out
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Ace 123
This used to be the best Starbucks. Their iced coffee was always consistent and great. Within the past month or two, the iced coffee is consistently watery and the cream ratio is always off. I have always gotten a “splash of heavy cream” and lately my coffee is either white or if I try a light splash it has barely any in it. This review comes after 10+ negative coffee experiences here. I will say that the staff is always kind. It may be that they are just busy but I do miss their iced coffee being great every time.
… moreAddi
Drink consistency here has improved, but the service continues to be disappointing.
Today, the drive-thru employee didn’t greet me, barely acknowledged me, and acted as if asking for a water was an inconvenience. This isn’t the first time, but today the barista’s attitude truly floored me.
With the growth and affluence in this area, this Starbucks should be operating at a much higher standard. Please consider hiring or training employees to be polite, welcoming, and respectful. I pay a premium for my coffee, and I expect to leave feeling better—not like an inconvenience—especially after spending $8 on a drink. This kind of interaction sets a negative tone for the rest of my morning.
… moreJay S
Went here to buy coffees for 8 people. We asked about gluten free syrup flavors and the girl who was helping us Talia looked at us like we had 5 heads and said she didn’t know… Then as an after thought asked do you want me to ask? So I said “yes please ask”. She then asked David who also said “I’m not sure” How is this a thing!?!?! I mean seriously. It’s Starbucks. An international corporation and they either don’t know how to train their staff or don’t care about their customers. Seems to me like they need to educate their staff on dietary needs. I did order 2 drinks and went elsewhere for the others. I can’t convey enough how frustrating this experience was. No resolution and no satisfactory explanation. Don’t ever plan on spending another dime at Starbucks again. I just know that customer service is not supposed to be like this!
… moreEric Ragan (Triad Gaming)
Used to love this Starbucks. Now it seems like 3 out of 10 times I order a Carmel frappe with an extra shot of espresso I’m getting a Carmel crème with no coffee in it at all. Whoever is making them 3 out of the 10 times either isn’t reading their tickets or they’re lazy. No frappe roast and no espresso. If I wanted a milkshake I would go to Dairy Queen. I typically drive out of my way on the way home to hit this Starbucks but it’s gone down hill the last few months.
… moreNatalie Mcgowen
This Starbucks is so so nice. I come here almost every day and never had a worker being rude or sloppy. The place does get very loud but I guess it’s not their fault. Highly recommend coming here. I get a strawberry refresher every time and always tastes amazing!
… moreBubby Badger
KAYLA! strikes again. She constantly fails to make drinks correctly. And her attitude reduces chances of remakes. Not even worth fighting …. absolutley needs to be retrained. Maybe needs to learn what work ethic is. Also its best not to work in service if your rude everytime someone takes to you. Everyone else I’ve delt with at this location is absolutley amazing, they all excell at making drinks or food and their customer service is unmatched. It sucks I have to drop a one star, its not their fault. If Kayla decides she cares one day or learned how to make a drink properly I will change my star rating.
… moreSierra Saucedo
The fact that I have to argue with someone working there is ridiculous. I know I put drive thru on my order but upon arriving the drive thru line was full so I just went inside and they were upset that I put drive thru and told me I HAD to use the drive thru?
Also my drink was missing almost two inches off the top??? Train your baristas to not over aerate their milk.
… moreEvan Cedar
I recieved some absolute fantastic service at the Oak Ridge NC Starbucks yesterday. Was unable to catch her name, but the woman at the window was incredibly friendly and had such a positive energy. It’s the little things, and the encouraging message she wrote on my cup was a really thoughtful touch. Made my day!
… moreBrooke Gonzales
Been coming to this Starbucks alot since it opened and the employees are all great and welcoming, but Drew went a little further and made my boyfriend and I feel like regulars when he knew our order and add ins! That itself makes us come back more often
… moreN Blue
It is a nice organized Starbucks. The service was great as always.
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