Abby M
I had a disappointing experience during my recent visit. I ordered online, and when the system marked my order as “ready,” I came to pick it up. My drinks were prepared, but the croissants were not, so I waited patiently. I completely understand that staff can get busy, I work in customer service myself. While I was waiting, a staff member used her earpiece to ask if the croissants were ready. A blond-haired employee loudly responded, “Yeah, I don’t know why they stare at us like that,” which I found unnecessary and rude. I wasn’t staring, I was simply waiting for an order that had been marked ready. When I politely said, “My apologies, I wasn’t staring,” the staff laughed, which made the situation even more uncomfortable.
I’m very understanding about delays, but being made to feel unwelcome or mocked for waiting on something I paid for was upsetting. I hope management addresses this, as professionalism and courtesy go a long way in hospitality.
!
… moreChanel Price
This Starbucks can NEVER do me wrong!!! I have never had an issue they are always so pleasant and welcoming. And they always find a small way to brighten my day.
… moreAlex P
Was initially going to thank the staff for asking the white truck that cut the line ahead of me to drive around the building like everyone else on 3/6 ( 7 Pm )but I see he left a bad review of the staff.
Thank you Ron for being professional and super friendly sorry that you had to deal with someone like that!
… moreAlexis
I’m a regular at this location I was here on 2/19/26. Two upper management (I’m guessing) people were there. If they want to implement changes it shouldn’t be in the middle of a busy rush. What happened to customers being the priority. I didn’t their catch names but it was a small brunette woman and an African American male. There’s a time and place for everything. The employees were ALL uncomfortable and it showed.
… moreIsabelle Bateman
I had a barista with short pink hair and she was extremely rude. I had a reward I wanted to redeem but didn’t know how to so asked her and she rolled her eyes and acted like I was stupid when I asked. But once she told me I was looking on my app for my reward and she goes “what’s do you want” is an ugly tone. Once I paid I said thanks and no response… said thanks to her again once I got the drink and again she just rolled her eyes. Other girls were super sweet but this one girl was extreme rude
… moreDi Notes
Picked up my mobile order at the drive-thru. The lady with pink hair just handed me my drinks without saying a word. I said “thank you,” and she didn’t even respond. Not expecting much, but a little basic courtesy would be nice.
… moreJames Brown
I was starting to be able to justify spending $8 on a coffee as opposed to just waiting until I got home. However, my visit to this Starbucks made me commit to never spending money in any Starbucks ever again. Store was dirty and my cup wasn’t even full. I see no point in paying for a certain size if it’s not going to be full. I hate to say it but I’m going back to making coffee myself. I will miss the convenience but such is life.
… moreGonzalez Gonzalez
Ordered an Iced Brown Sugar Oatmilk Shaken Espress (had many times before in other locations) and I got a drink that does not looks or tastes what it should. When I asked about it, they told me they can remake it and came back with the same drink. They told me because I asked for light ice, they put more milk in it 🙁 note: if I wanted more milk in it, I would have asked for it or for a different drink.
… moreZachary Theile
This week I was surprised and impressed by the professionalism, kindness, attention to detail, and overall performance of the staff. I was greeted with wonderful interior decor and comfortable seating, and clean bathrooms. Excellent location for anyone looking to stop by.
… moreKristina Young
This is my favorite Starbucks to go to. Staff are always so sweet and nice to talk with. Drinks are made great and vegan options to eat. It’s a quiet place to study also in the evening. I appreciate that they open at 5am so I can grab coffee on my way to work.
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