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Come on in, stay awhile at our welcoming Starbucks coffeehouse in Richmond. Savor brewed coffee, tea, espresso, Cold Brew, Refreshers, and seasonal favorites, alongside quality breakfast and lunch sandwiches, wraps, egg bites, and a variety of pastries and bakery favorites. Take a moment to relax with comfortable seating and free WiFi. Explore the menu and order ahead in the Starbucks app or on our website. Plus, join Starbucks® Rewards to earn Stars toward free drinks and food, receive personalized offers, and enjoy exclusive member benefits. Since 1971, Starbucks Coffee Company has been dedicated to ethically sourcing and roasting highquality arabica coffee, bringing the Starbucks Experience to life in every cup.
Welcoming coffeehouse with handcrafted coffee, espresso & tea, plus breakfast, lunch & pastries.
Hours
| Tuesday | 5 AM–8 PM |
| Wednesday | 5 AM–8 PM |
| Thursday | 5 AM–8 PM |
| Friday | 5 AM–8 PM |
| Saturday | 5 AM–8 PM |
| Sunday | 5 AM–8 PM |
| Monday | 5 AM–8 PM |
Address and Contact Information
Address: 8800 Staples Mill Rd, Richmond, VA 23228
Phone: (804) 266-6778
Website: https://www.starbucks.com/store-locator/store/10510/
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Reviews
Madisen George
I’ve had the iced brown sugar oat milk shaken espresso at least 50 times now (sad but very true, I order religiously every morning before work). I used to regular the brook road location next to Walmart, but we recently moved and now are right around the corner from this location.
Two days in a row now, my drink has been “milked-down”. Granted yesterday I ordered a different drink, the Caramel macchiato, but I’ve also had that one countless times and know what it’s supposed to taste like.
Today I had to go back in as my grande-sized drink was missing nearly 1/3 of the drink, they explained they left room for the cold foam that I had paid extra for and asked for on the side. I get this, but I ordered a grande because I wanted a grande, and paid for a grande, so I want the full drink.
I also ordered a second drink for my sister, which was also only filled 2/3 of the way.
I went inside with the drinks after waiting for my drinks in the drive through, and they did not completely remake the drinks. I was given back the same exact cups, just with new lids and extra milk added. This completely affects the taste of the drinks, they had way too much milk. I could not taste any brown sugar in my shaken espresso and the color was shades lighter than its ever been before.
To top it off, the lid was not secure on one of the cups containing the cold foam, so during my drive it spilled in my car. Luckily I already have a detail scheduled in 3 days and was able to get most of it up already.
Extremely disappointed with this location. This coffee is expensive, and I choose to pay for it, so I should receive a consistent drink regardless of what location I go to.
I understand that the best way to communicate this is to tell the store directly, but after this morning and going back in with a smile on my face to get the drinks remade and getting the same exact drinks given back just with more milk, I feel that would not get me far.
… moreTwo days in a row now, my drink has been “milked-down”. Granted yesterday I ordered a different drink, the Caramel macchiato, but I’ve also had that one countless times and know what it’s supposed to taste like.
Today I had to go back in as my grande-sized drink was missing nearly 1/3 of the drink, they explained they left room for the cold foam that I had paid extra for and asked for on the side. I get this, but I ordered a grande because I wanted a grande, and paid for a grande, so I want the full drink.
I also ordered a second drink for my sister, which was also only filled 2/3 of the way.
I went inside with the drinks after waiting for my drinks in the drive through, and they did not completely remake the drinks. I was given back the same exact cups, just with new lids and extra milk added. This completely affects the taste of the drinks, they had way too much milk. I could not taste any brown sugar in my shaken espresso and the color was shades lighter than its ever been before.
To top it off, the lid was not secure on one of the cups containing the cold foam, so during my drive it spilled in my car. Luckily I already have a detail scheduled in 3 days and was able to get most of it up already.
Extremely disappointed with this location. This coffee is expensive, and I choose to pay for it, so I should receive a consistent drink regardless of what location I go to.
I understand that the best way to communicate this is to tell the store directly, but after this morning and going back in with a smile on my face to get the drinks remade and getting the same exact drinks given back just with more milk, I feel that would not get me far.
debasish maulik
This Starbucks store is my favorite because of the people here so nice, Rachel, Lilian, Victoria, Nicole. This Starbucks is on my way to my work. Coffee is the same in every Starbucks store but people make the difference. I get my morning coffee everyday from here on my to my work. I order 15-20 minutes in advance. Usually my coffee is ready. If not the people know me they say “hi Dave how are you” and give my coffee” This morning I was waiting and asked a person right in the front ( Kayla)making coffee about my online order. Her reply was “ we will give it to you when it’s ready”. At first I didn’t realize what she was saying because no one in this store talks to customers that way. So I said it’s being 20 minutes I will get late for my work. Kayla’s response was “you will get it when it’s ready”. Another person gave me my coffee. I told Kayla I get my morning coffee from here every day and I left.
Honestly I am thinking there is a local coffee store near my work I’ll get my coffee from there instead. Cannot get late to my work for a cup of Starbucks coffee.
… moreHonestly I am thinking there is a local coffee store near my work I’ll get my coffee from there instead. Cannot get late to my work for a cup of Starbucks coffee.
Tricky Holley
My family was on the road traveling, and we stopped here to clean up our toddler and get her lunch. I wish I got their names, but this afternoon (well, I guess yesterday by now, writing this after midnight) we had the sweetest staff go above and beyond to make things so much easier for us!
I hope their manager treats them well, they are definitely keepers. Only reason it gets 4 stars is because Starbucks, as always, is only so-so in quality. But this staff is totally 5/5.
… moreI hope their manager treats them well, they are definitely keepers. Only reason it gets 4 stars is because Starbucks, as always, is only so-so in quality. But this staff is totally 5/5.
Shenita Johnson
The drinks we received from this location were barely edible. We’re talking so much matcha that it was medicinal and overpowered the sweet vanilla cream it was made with.
… moreMarlon
I had the pleasure of visiting this Starbucks on a chilly day, and I couldn’t be more impressed! From the moment I stepped in, I was welcomed with warmth and exceptional service. I ordered a grande Pike Place hot coffee, and it was everything I needed to fight the cold weather.
The coffee was rich, smooth, and perfectly brewed—a true testament to the quality Starbucks is known for. It came in a festive holiday cup that made the experience feel even more cheerful and special. The barista who prepared my drink paid attention to detail and ensured it was just right.
The atmosphere inside the store was cozy and inviting, making it a great spot to sit down and enjoy my coffee while catching up on work. Whether you’re looking for a quick pick-me-up or a place to unwind, this Starbucks is an excellent choice.
Thank you for making my day warmer and brighter—both with your coffee and your outstanding customer service. Highly recommended!
… moreThe coffee was rich, smooth, and perfectly brewed—a true testament to the quality Starbucks is known for. It came in a festive holiday cup that made the experience feel even more cheerful and special. The barista who prepared my drink paid attention to detail and ensured it was just right.
The atmosphere inside the store was cozy and inviting, making it a great spot to sit down and enjoy my coffee while catching up on work. Whether you’re looking for a quick pick-me-up or a place to unwind, this Starbucks is an excellent choice.
Thank you for making my day warmer and brighter—both with your coffee and your outstanding customer service. Highly recommended!
Iesha
This is my regular spot and I never have a problem until now, this is the second time after countless orders of the same exact drink I’m given something different. Few weeks ago I ordered my drink and wanted sweet, vanilla cold foam instead, I received caramel cold foam, which I hate, And had to drive all the way back for it to be corrected today again I ordered the same drink. I get every single day almost and I got something totally different which is NOT vanilla sweet cold FOAM. I was about to toss my drink but decided to give the guy standing at median. I just want what I ordered, so I just want the staff to pay attention to what they are giving people because you don’t know if somebody has an allergy or something of the sort I never have a problem until recently and it’s like if it’s not the usual people there the order is gonna be messed up. That’s how it seems now.
… moreTee
Be careful pls I’ve been vegan for 10 years and was given cheese & chicken when I ordered falafel made for a very interesting morning
… moreKendra Parker
The drive thru cashier, Vick was great and provided excellent customer service, despite my indecisiveness. He was patient and helpful. Thank you Vick!
… moreAdriana Linares
The worst Starbucks I’ve been to the slow employees put my order at 5.36am because at 6 I have to be at my work and it said that my order would be ready at 5.40 the door is supposed to open at 5 or that’s what it says online and it was already 5.40 and it wasn’t open I passed through the window and the woman said today we open late and your order is not ready they ended up giving me the order at 5.53 I was late to work because of the slowness of those employees apart the food was orible the worst I’ve tried I don’t know why it tasted so ugly that I couldn’t eat it I always go to Starbucks in Ashland and there they are super friendly and they always give me everything good but this one from parham I want me I never go back to that I hope you do something
… moreLaura Hay
Extremely slow Starbucks location!! Every time I’ve tried to go I usually have to wait around 25-30 minutes for my coffee.
… more