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Come on in, stay awhile at our welcoming Starbucks coffeehouse in Fairfax. Savor brewed coffee, tea, espresso, Cold Brew, Refreshers, and seasonal favorites, alongside quality breakfast and lunch sandwiches, wraps, egg bites, and a variety of pastries and bakery favorites. Take a moment to relax with comfortable seating and free WiFi. Explore the menu and order ahead in the Starbucks app or on our website. Plus, join Starbucks® Rewards to earn Stars toward free drinks and food, receive personalized offers, and enjoy exclusive member benefits. Since 1971, Starbucks Coffee Company has been dedicated to ethically sourcing and roasting highquality arabica coffee, bringing the Starbucks Experience to life in every cup.
Welcoming coffeehouse with handcrafted coffee, espresso & tea, plus breakfast, lunch & pastries.
Hours
| Tuesday | 5 AM–8 PM |
| Wednesday | 5 AM–8 PM |
| Thursday | 5 AM–8 PM |
| Friday | 5 AM–8 PM |
| Saturday | 5 AM–8 PM |
| Sunday | 5 AM–8 PM |
| Monday | 5 AM–8 PM |
Address and Contact Information
Address: University Shopping Center, 10344 Main St, Fairfax, VA 22030
Phone: (703) 383-5870
Website: https://www.starbucks.com/store-locator/store/11391/
Menu Photos
Order and Reservations
Order: Order online
Photo Gallery
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Reviews
J G
Staff is always incredibly friendly! Coffee is terrible. Definitely come for the ambiance. I have tried a few different drinks in hopes they may just vary.
… moreLarisa Khomenko
I bought a Starbucks cup from them and asked her to make me hot chocolate in this cup. She took it and didn’t wash the cup and poured my hot chocolate into the dirt and dust. When I asked her to wash the cup and make a new portion, she started insulting me and shouting. I am shocked by such service. Then I had to go to the toilet and wash the lid of the cup because this girl refused me.
… moreBerenice PB
This was honestly one of the worst Starbucks experiences I’ve had. The store was basically empty when I ordered—just a brownie and a cake pop. No drinks. Nothing complicated. Somehow, people who ordered after me were helped quickly and received their items before I did.
It took 15–20 minutes to get the simplest food items imaginable, with no explanation and no apology. Watching other customers get their orders while I stood there waiting for a brownie and a cake pop was incredibly frustrating.
If a nearly empty store can’t handle a basic order in a reasonable amount of time, that’s a serious problem. Completely unacceptable service.
… moreIt took 15–20 minutes to get the simplest food items imaginable, with no explanation and no apology. Watching other customers get their orders while I stood there waiting for a brownie and a cake pop was incredibly frustrating.
If a nearly empty store can’t handle a basic order in a reasonable amount of time, that’s a serious problem. Completely unacceptable service.
Karin Block
This place has two levels. There is plenty of seating upstairs and two tables downstairs on the first floor. One of the first floor tables is a small two-seater. The other seats 4 and has a label on it stating it’s for the disabled. This is the table the manager frequently spreads out at. Certainly Starbucks provides an office for its managers. If there were an elevator available this wouldn’t be a problem, but there isn’t. Once again, I was unable to sit down and enjoy my beverage because the one accessible table was being used as an office. This is discriminatory and unacceptable.
… moreLenny M
The service is quick and good. They could improve on professionalism. We were yelled at from across the store by an employee to keep it moving on the staircase. The employee instead of yelling could have approached us and talked to us instead of barking at us quite loudly.
… moreTasnimul Alam
Absolutely garbage service from the stuff. Waited for my order for 15 minutes. Don’t have any beef against Starbucks but this particular location has serious problems within the stuff. Some people got their order before me while I have ordered long ago. Preparation of the order is not up to the mark as well.
… moreChoice BAndy
Randy is hands down the best Starbucks staff member I’ve ever encountered across all the countries I’ve visited.
To be honest, this particular Starbucks doesn’t have great connectivity compared to the outdoor areas. While waiting in line to place my order, I received a notification to update the Starbucks app. I let four or five people go ahead of me as I tried to complete the update, but in the end, the app wouldn’t update properly. I had no choice but to use a physical Starbucks card that wasn’t linked to the app to place my order.
About five minutes later, when the crowd had thinned out a bit, I went back to the counter to request a refund and repurchase using my updated card. That’s when I met Randy. Even though the whole process was rather inconvenient, Randy stayed calm and reassured me every time I apologized, saying it was no trouble at all.
Thanks to his kindness and professionalism, I’m writing my very first Google review. Having worked in customer service myself, I know how valuable and rare such genuine kindness can be. Thank you, Randy, for making my day a little brighter.
… moreTo be honest, this particular Starbucks doesn’t have great connectivity compared to the outdoor areas. While waiting in line to place my order, I received a notification to update the Starbucks app. I let four or five people go ahead of me as I tried to complete the update, but in the end, the app wouldn’t update properly. I had no choice but to use a physical Starbucks card that wasn’t linked to the app to place my order.
About five minutes later, when the crowd had thinned out a bit, I went back to the counter to request a refund and repurchase using my updated card. That’s when I met Randy. Even though the whole process was rather inconvenient, Randy stayed calm and reassured me every time I apologized, saying it was no trouble at all.
Thanks to his kindness and professionalism, I’m writing my very first Google review. Having worked in customer service myself, I know how valuable and rare such genuine kindness can be. Thank you, Randy, for making my day a little brighter.
Cesar
We ordered 1 hot chocolate and 2 caramel macchiato on a Tuesday evening. Service was quick, price was reasonable and everything tasted good.
… moreKhoi Nguyen
One of my favorite locations in the area. Store is kept really clean. Friendly staff and quality drinks. Only thing that stinks are the outlets suck. You plug something in and it’s half way hanging out
… moreKathryn Clabault
I am extremely and, very often, unsatisfied with the service and environment at this location.
I have submitted online orders that indicate they will be ready in 6-12 minutes, yet I have gone to pick up my drinks and they are not ready.
Today, I placed an order at 12:22pm and it was not ready until 12:36pm. Other people, who waited in line and ordered while I was waiting for my drink, were served before me and when I politely asked about my drink, I was told curtly “we’re working on it.”
There is a code needed to use the bathroom, but at pickup, (after I have my drink and food), I have asked for the code and was told I needed to wait in line to obtain it. When I called and complained, the manager told me that was not their policy. I have asked for it since under the same circumstances, and was told the same thing, I needed to wait in line. There must be a way to somehow multi-task as a barista and make a drink at the same time you provide paying customers a modicum of customer service.
I also asked for them to fill my thermos with ice water and was told I needed to wait in line (again). When I pushed back, the gentlemen said, “I will do it this time, but next time you need to wait in line.” When I asked for ice (the water was warm), he looked at me and handed me the thermos and said nothing.
Regarding the environment, the bathrooms (that you need a code to use), smell and do not appear to be cleaned on a regular basis. They are also often out of toilet paper.
Between drinks and snacks, I spend roughly $450 per month at Starbucks.
I will NEVER go to this location again.
… moreI have submitted online orders that indicate they will be ready in 6-12 minutes, yet I have gone to pick up my drinks and they are not ready.
Today, I placed an order at 12:22pm and it was not ready until 12:36pm. Other people, who waited in line and ordered while I was waiting for my drink, were served before me and when I politely asked about my drink, I was told curtly “we’re working on it.”
There is a code needed to use the bathroom, but at pickup, (after I have my drink and food), I have asked for the code and was told I needed to wait in line to obtain it. When I called and complained, the manager told me that was not their policy. I have asked for it since under the same circumstances, and was told the same thing, I needed to wait in line. There must be a way to somehow multi-task as a barista and make a drink at the same time you provide paying customers a modicum of customer service.
I also asked for them to fill my thermos with ice water and was told I needed to wait in line (again). When I pushed back, the gentlemen said, “I will do it this time, but next time you need to wait in line.” When I asked for ice (the water was warm), he looked at me and handed me the thermos and said nothing.
Regarding the environment, the bathrooms (that you need a code to use), smell and do not appear to be cleaned on a regular basis. They are also often out of toilet paper.
Between drinks and snacks, I spend roughly $450 per month at Starbucks.
I will NEVER go to this location again.