Starbucks Coffee Company

  3.8 – 262 reviews   • Coffee shop

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Come on in, stay awhile at our welcoming Starbucks coffeehouse in Gambrills. Savor brewed coffee, tea, espresso, Cold Brew, Refreshers, and seasonal favorites, alongside quality breakfast and lunch sandwiches, wraps, egg bites, and a variety of pastries and bakery favorites. Take a moment to relax with comfortable seating and free WiFi. Explore the menu and order ahead in the Starbucks app or on our website. Plus, join Starbucks® Rewards to earn Stars toward free drinks and food, receive personalized offers, and enjoy exclusive member benefits. Since 1971, Starbucks Coffee Company has been dedicated to ethically sourcing and roasting highquality arabica coffee, bringing the Starbucks Experience to life in every cup.

Welcoming coffeehouse with handcrafted coffee, espresso & tea, plus breakfast, lunch & pastries.

✔️Breakfast ✔️Brunch ✔️Lunch ✔️Dine in ✔️Take out Starbucks Coffee Company 21054

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Reviews

Kea C.
I absolutely love the Waugh Chapel Starbucks in Gambrills, MD. No matter what time of day I come, the staff is always incredibly friendly and welcoming. They do a great job getting you in and out in little to no time.

I usually go through the drive-through, but lately I’ve been going inside as well, and I’m always impressed with how well staffed they are. They’re able to keep things moving smoothly for both in-store orders and the drive-through without sacrificing quality or friendliness.

Everyone is consistently pleasant, helpful, and willing to go above and beyond to make sure your order is right. This is definitely one of my go-to Starbucks locations, and I always have a great experience here.
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Heather Baldwin
This Starbucks is absolutely amazing! The entire team is incredibly friendly, welcoming, and genuinely kind. Every time I walk in, I’m always happy to be there because they treat you like family, not just a customer. The atmosphere is warm, upbeat, and consistently positive. A special shout-out to Kasey, who always goes above and beyond to make each visit special. You can truly feel the care and passion from everyone working here. Hands down one of the best Starbucks locations—thank you for always making my day better! ☕️
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Shannon Dotson
I had to run some errands in the shopping center and needed coffee. I went right into the store where I was greeted with a smile and welcoming tone. I didn’t have to wait long for my coffee and everyone I interacted with was pleasant and professional. It’s nice to visit a store where the employees are attentive to the customer and not just scrolling on the phone. Fantastic customer experience!
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Diana Adams
I ordered a Grande Iced Matcha Latte with no ice in a Venti cup through the app. When I picked it up, the drink was noticeably underfilled as shown in the photo. I was told it was because I didn’t ask for ice.

But Starbucks policy is to fill drinks to the standard beverage line especially when no ice is requested not leave a huge gap like this. I essentially got a grande matcha with room for ice that never existed, and it felt like I was paying full price for less product.

This was disappointing, especially since I paid for a full drink and received much less. I love Starbucks, but experiences like this make me question whether customizations are being used as excuses to cut corners. Please ensure staff are following proper procedures for no-ice orders.
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Diana Needle
It’s one of the best places to have a coffee. unfortunately, there are not many options for coffee shop in the Crofton area, only two more places around. But, this Starbucks is my favorite mainly because it has the best coffee cake and croissant around, as well as, the dairy free milk options, by the way, for me the coconut milk is the best option with a cappuccino or a Latte. The only negative thing about Starbucks is that they should offer gluten-free and lactose-free options as food, specially nowadays there are many people with allergies to certain foods, I just found a snack of marshmallow that was it.
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Patuxent Manor
The customer service here needs big time improvement. I get mediocre, lack luster service and I don’t understand why this location does that. It’s consistently busy which is a great thing for the business… shouldn’t that make folks happy?
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Terri Coleman
I don’t know. Why I thought I can go to this and get the only drink I like!!!! I went on 12/1/2026 through the drive-through. I was given a warm tea And. I wasn’t given a receipt! Nor was I asked if I want one
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Colleen Abell
I go to this location often and every time I have an exceptional experience. On Thursday, 9/11 at around 1:15pm I went through the drive thru. I ordered 2 drinks and had to correct both orders. Once I got to the window, there was a young man, all I saw was a Rookie tag on him. He was not friendly. When I said thank you each time, he didn’t say you’re welcome. When I went to pay (I even still have a tip), he rolled his eyes when I wanted to Apple Pay. Still no thank you. I have never received this type of service here.
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Marcia Hancock
My husband went to pick up my order since I am sick. I come to this Starbucks all of the time and have never had an issue. I called to let them know that my croissant was missing from my order and the manager Alex was very rude and stated I needed to come to the store to get my refund. I told her I am sick and she just kept stating the policy as if she was a robot. No offer of a giftcard for the inconvenience. She stated that giftcards are given when there is a wait of more than ten minutes. So make sure to get a giftcard if you have to wait for your order for more than ten minutes. I am sure this is not true.

I will not be coming back to this Starbucks, you lost a faithful customer because your supervisor has zero customer service skills. Very disappointed, now I have to drive 30 minutes to get a refund for $4.
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Anna Person
Every time I order oatmeal I asked for all of the toppings and I pay $1.25 for the blueberries. You must check to make sure they give you the blueberries because the times I didn’t check sure enough they didn’t add the blueberries in my bag. Sooo annoying, I don’t understand why they can’t it right.
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